Cita Van lines Reviews

I can't stress enough how well everything went with my move to Cita Van lines over the weekend. From my initial phone call until the arrival of the movers, everyone I dea ... Read More I can't stress enough how well everything went with my move to Cita Van lines over the weekend. From my initial phone call until the arrival of the movers, everyone I dealt with was helpful and courteous. There were no unexpected fees or extra time used thanks to the accurate and transparent estimate.

Do not use this company. They lie and take your money. They are a broker. They brokered my move to an even worse company and I ended spending the most money I have ever s ... Read More Do not use this company. They lie and take your money. They are a broker. They brokered my move to an even worse company and I ended spending the most money I have ever spent on a move and received the worst service I have ever gotten. They broke my expensive items and my clothing was thrown about on the truck. My brand new Peloton looked like it was old. My 65 on tv was out the box. All for 24000.

I came across this company while searching online for a company to move a 2-bedroom house within the city, short distance, in Rolla, over the weekend. In order to get fee ... Read More I came across this company while searching online for a company to move a 2-bedroom house within the city, short distance, in Rolla, over the weekend. In order to get fee information, I had to enter some information into the system, including my phone number. Then I handled my house move another way. Today, they have been calling me non-stop since the morning. Even though I stated that there was no need, they constantly call me and disturb me. I am complaining about this situation. I request the authorities to do what is necessary.

If I could give A zero I would. This is a FRAUD company. They work with movingspartan to scam. They are not a moving company, they rented a Penske truck and provided work ... Read More If I could give A zero I would. This is a FRAUD company. They work with movingspartan to scam. They are not a moving company, they rented a Penske truck and provided workers. I paid for labor and service for a 3 bedroom house , garage an, living room and kitchen and these guys showed at 7:30pm trying to charge me extra . Do not use this service

Did not come when agreed to, wanted more money, then said they could not know when drivers could get it here. Talked to Jennifer who kept saying she would call back in a ... Read More Did not come when agreed to, wanted more money, then said they could not know when drivers could get it here. Talked to Jennifer who kept saying she would call back in a short time but had to talk to driver. She never did.

Moved from KS to OH on 9.27.2023 PACK MEN USA was their ""go between" the quote I received from PACK MEN USA was totally inaccurate and I had to pay more money. They arri ... Read More Moved from KS to OH on 9.27.2023 PACK MEN USA was their ""go between" the quote I received from PACK MEN USA was totally inaccurate and I had to pay more money. They arrived in OHIO using a company they hired called EMPIRE to deliver the boxes and furniture, with ONE driver to deliver boxes and furniture. Driver tried to solicit people off the street to help him unload. I put in calls to Jennifer at CITA with no call backs on why delivery was so horrible. . I ended up helping with delivery on this furniture. PACK MEN states I need to file complaint with CITA. PACK MEN USA will not take responsibility for any of this horrible service. I was charged 2700.00 for a move that started at 1900.00 and I had to help with the delivery. I need some of my money back. CITY AND PACK MEN USA ARE BOTH SCAMMERS. BUYER BEWARE OF THESE COMPANIES!!

Elder exploitation—This term is used to describe intentionally obtaining, by deception or intimidation, the money, assets, or properties of a vulnerable adult with the ... Read More Elder exploitation—This term is used to describe intentionally obtaining, by deception or intimidation, the money, assets, or properties of a vulnerable adult with the intent of temporarily or permanently depriving that person of these money, assets, or properties. THIS IS THE EPITOME OF HOW THIS COMPANY OPERATES. THEY QUOTE YOU A CERTAIN AMOUNT AND HALF WAY IN BETWEEN MOVING YOU ITEMS WILL REFUSE TO MOVE ANY MORE UNTIL YOU AGREE TO PAY DOUBLE THE ORIGINAL QUOTE. THEY PREY ON ELDERLY ADULTS AND FINANCIALLY EXPLOIT THEM DURING THE MOVE. IN ADDITION, THE PROMISED DELIVERY DATES VIA CONVERSATION (RATHER THAN CONTRACT STIPULATIONS "FINE PRINT") ARE ABSOLUTE LIES AND YOUR FAMILY MEMBERS WILL BE LEFT SLEEPING ON THE FLOOR UNTIL BEDS ARRIVE. PLEASE STAY AWAY FROM THIS COMPANY.

We even made them take one desk apart after it was moved and assembled , and reassembled. Nothing was scratched or damaged, and they were so helpful. These guys are pros. ... Read More We even made them take one desk apart after it was moved and assembled , and reassembled. Nothing was scratched or damaged, and they were so helpful. These guys are pros.

I wanna be honest about Cita Van Lines. The estimated price was too much for my vintage wardrobe and dining furniture. I got mad and told them to resend the quote after r ... Read More I wanna be honest about Cita Van Lines. The estimated price was too much for my vintage wardrobe and dining furniture. I got mad and told them to resend the quote after revising it to our affordability. The team was great and offered a fair quote after this. Initially, it may have been sent to us by mistake, and they apologized. Anyways, thanks for the moving services.

We had a complex move, with multiple stops and delicate items that required special handling. Van Lines Inc handled it all with ease and precision. They coordinated every ... Read More We had a complex move, with multiple stops and delicate items that required special handling. Van Lines Inc handled it all with ease and precision. They coordinated everything seamlessly, and the move went without a hitch. The team was efficient, organized, and went above and beyond to ensure our satisfaction. They even helped us set up our furniture in our new home. We couldn't be happier with their services.