For our move in, the company arrived around 9:30am and charged us in advance for a full day'swork. In the end, they left without telling us a little after 12:00. In other
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For our move in, the company arrived around 9:30am and charged us in advance for a full day'swork. In the end, they left without telling us a little after 12:00. In other words, we paid for a whole day and they only stayed for 3 hours. I didn't want to pay in advance, but they forced me to: if I didn't, they'd leave with my things (!!!) They did everything they could to pressure us into paying directly.It was agreed that they would help us reassemble the furniture they had disassembledthemselves. Nothing was done. It took us 3 days to find all the parts needed to reassemblebeds and other items.We had asked for the boxes to be placed directly in the rooms where they were to go. Thiswas not done. They threw everything into the garage and the few rooms downstairs. I have 5 herniated discs and my wife is pregnant. We had to call in thirdparties to help us assemble the furniture and move the boxes.The boxes were very badly packed. We have a lot of broken objects. The movers simplythrew everything into the boxes without paying any attention. Screws and a vacuum cleanerwere thrown at our 10-month-old son's birth mementos. Many of these mementos aresimply destroyed. And this is just a tiny example of what happened. Most of our belongingsare objects made by mid-century designers such as Pierre Jeanneret, Charlotte Perriand, LeCorbusier,…). Before the move, we asked for all our objects, without exception, tobe protected and wrapped. Nothing was done, and now we're bemoaning the damage.When we moved in, we asked the team manager to protect the floors and fragile corners. This is what they had done during the move from ourprevious home. The manager, Mike, refused categorically. The result was a lot of damage, even though the house had just been renovated.The manager Mike was rude, condescending, insulting and racist towards us throughout theirintervention. Several third parties offered to witness these degradingscenes. My wife cried all day and took several days to recover from this attitude. On top ofthat, the sight of all her damaged and broken belongings simply drove her into a depression.In addition, they give you a quote said flat rate (according to their website). We ended up paying twice the estimate!Most of the boxes had no names !!!!!, and valuables were stolen too. Several boxes are missing, and no packing list has been given to us.Damages and broken furnitures amount to thousands of dollars.Vintage armchairs are irreplaceable, lamps broken into thousands of pieces.We're going to court because such a lack of respect and professionalism is unacceptable.
Move Date:
Jul 04,2024
From:
Palm Harbor, FL
To:
Land O'Lakes, FL
Move
Cost: $45000