Hercules Moving Solutions Inc Reviews

They were nice when I had to change the date of my move. I was thankful for their quick accommodation. They were nice when I had to change the date of my move. I was thankful for their quick accommodation.

WORST experience EVER. Several of my items were stolen and broken, it cost us thousands of dollars!! They obviously denied it. Trust me, avoid this company at all costs! ... Read More WORST experience EVER. Several of my items were stolen and broken, it cost us thousands of dollars!! They obviously denied it. Trust me, avoid this company at all costs!

Ugh. The move from North Hollywood to Seattle has been a nightmare. I only went with Hercules because I was assured that they would store my items in Seattle. I went over ... Read More Ugh. The move from North Hollywood to Seattle has been a nightmare. I only went with Hercules because I was assured that they would store my items in Seattle. I went over this point several times and it was printed on my estimate. So, moved to seattle and two months later called to get my items delivered and come to find out they are still in CA and had to be driven up. There was constant confusion with the people in dispatch. When I was finally able to get my items, there was extensive damage that could only have been done if the items were literally thrown around the truck. The most upsetting it that they actually ripped a drawer off of the top of an antique dresser and put a deep gash in the top. I was conceded with their BBB rating, but the representative kept assuring me it was just because the businesses are required to pay for the rating. DON'T BUY IT IF THEY TRY TO FEED YOU THIS LINE! They have this rating for a reason. I am in the process of filing a claim with them now for all of the damage, but with only $0.60/pound insurance, I will not even come close to getting back the damage they did, let alone ever be able to replace the sentimental things they broke. The claim form is cumbersome and takes up a lot of time. If you would like to avoid filling one out, then DON'T GO WITH HERCULES!

No show on day of pick up no call no communication what so ever.worst company ever will not be referring this company to nobody.my card got charged 925.00 dollars for not ... Read More No show on day of pick up no call no communication what so ever.worst company ever will not be referring this company to nobody.my card got charged 925.00 dollars for nothing.this company is a scam...

I don’t recommend this company after the show up they will charge you way double the when u should pay plus I got most of my stuff damaged my tv was broken and my couch ... Read More I don’t recommend this company after the show up they will charge you way double the when u should pay plus I got most of my stuff damaged my tv was broken and my couch was broken my price was 4550$ end up paying 12500$ run a way from this company I don’t want anyone to go though what I went through

I was very impressed by their service. They helped me find the best movers for my cross-country relocation, and they handled everything from packing to unpacking. The mov ... Read More I was very impressed by their service. They helped me find the best movers for my cross-country relocation, and they handled everything from packing to unpacking. The movers were friendly, efficient, and careful with my belongings. They even gave me a discount for booking through Hercules moving solutions.

Completed the work at their quoted price, and our belongings arrived in excellent condition, worked quickly and safely. They moved us and left it in mint condition. We co ... Read More Completed the work at their quoted price, and our belongings arrived in excellent condition, worked quickly and safely. They moved us and left it in mint condition. We could not have been more pleased.

Hercules did not meet its customer promises. Clean bait and switch. Worked with moving company Alma. Supposed to be straight through - I was promised 3-4 days and plan ... Read More Hercules did not meet its customer promises. Clean bait and switch. Worked with moving company Alma. Supposed to be straight through - I was promised 3-4 days and planned around that. 7 days since delivery due and no belongings. Told perhaps Mon-Wed, now Wed-Thursday. Shall we take bets on if my things will arrive 10 days late? Or not at all? My belongings have been hijacked by this company and Alma Moving and neither appear concerned - unfortunately, the customer has little power to make them care.

The movers were friendly, kept me updated, worked quickly, and arrived exactly on anticipated time. Thanks for the service. The movers were friendly, kept me updated, worked quickly, and arrived exactly on anticipated time. Thanks for the service.

These guys helped me unload a big truck with all our stuff. They were on time, very helpful, and knew what they were doing. I really appreciate the work they did for us. ... Read More These guys helped me unload a big truck with all our stuff. They were on time, very helpful, and knew what they were doing. I really appreciate the work they did for us.