Nationwide Moving Solutions, LLC Reviews

Nationwide Moving Solutions, LLC was the bomb! These movers were amazing from the start. They showed up on time and worked non-stop to get my heavy bookcase and a huge pr ... Read More Nationwide Moving Solutions, LLC was the bomb! These movers were amazing from the start. They showed up on time and worked non-stop to get my heavy bookcase and a huge projector to my new pad without a scratch. They were super careful and respectful of my belongings. I give them props for making my move as smooth as silk.

I am writing to file a formal complaint regarding the poor service provided by Nationwide Moving Services. I booked with your company on February 27th, 2024, well in adva ... Read More I am writing to file a formal complaint regarding the poor service provided by Nationwide Moving Services. I booked with your company on February 27th, 2024, well in advance of our scheduled move on July 15th, 2025. We provided Sean with an initial inventory list and later informed customer service of additional items (patio furniture and two bicycles). We were assured that there would be no issues with the pickup and that the rate would be updated accordingly. As the move date approached, I spoke with Brett, who reassured me that our belongings would be picked up without any problems. However, on the scheduled pickup date, Affordable Moving Services (Ted) arrived with a Sprinter Van, which was inadequate for our belongings. Despite my immediate call to Nationwide Customer Service and speaking with Maggie, who claimed she had no idea what was happening, there was no resolution offered. Ted eventually promised to pick up the remaining belongings the following day, July 16th. As of today, July 23rd, 2024, Nationwide has not responded to any of my calls, and my belongings are still not in Florida. Ted from Affordable called me on July 22nd, stating I "might receive my belongings on July 28th, 29th, or 30th," and that shipping would not occur until late today or tomorrow. This is unacceptable and a breach of the agreement we had, which specified that our belongings would be picked up on July 15th and delivered to our home in Florida by July 21st. I have documentation of this agreement and emails to your company showing no response. I am officially filing multiple complaints with the Federal Motor Department of Transportation, the Better Business Bureau, and the Attorney General’s office. I am demanding immediate action to resolve this issue and ensure my belongings are delivered promptly, I also request a refund for the poor service provided. Furthermore, I am required to pay cash to the driver upon receiving my belongings, which adds to the inconvenience of how I will be refunded which is caused by your company's lack of care and customer service.

After completing the move in the allotted time, they loaded the truck. They were very careful with my belongings; thus, the move went off without a hitch. Again, I apprec ... Read More After completing the move in the allotted time, they loaded the truck. They were very careful with my belongings; thus, the move went off without a hitch. Again, I appreciate it.

Thanks to their professionalism, friendliness, and speed, the movers garnered rave reviews. Nothing bad occurred to my belongings because they made it through the whole o ... Read More Thanks to their professionalism, friendliness, and speed, the movers garnered rave reviews. Nothing bad occurred to my belongings because they made it through the whole ordeal.

Despite the heat, they worked diligently and well together. They were cooperative, flexible, informed, and well-organized. For their outstanding service, they deserve a p ... Read More Despite the heat, they worked diligently and well together. They were cooperative, flexible, informed, and well-organized. For their outstanding service, they deserve a perfect score from me.

It scheduled for 07/10/2024 delivery but today is 07/16/202, we haven’t received our belongings. We called several to the movers and the company itself but no answers. ... Read More It scheduled for 07/10/2024 delivery but today is 07/16/202, we haven’t received our belongings. We called several to the movers and the company itself but no answers. We have to file a complaint!

They provided an initial quote which was very competitive. However, this is due to it lacking most items, which they were informed they'd be moving. They did sub-contract ... Read More They provided an initial quote which was very competitive. However, this is due to it lacking most items, which they were informed they'd be moving. They did sub-contract out the project and when things went awry, there were no solutions offered. Once the project is procured, customer service plummets.

It was really pleasing that their well-thought-out plan allowed for a trouble-free interstate relocation. With all my heart. It was really pleasing that their well-thought-out plan allowed for a trouble-free interstate relocation. With all my heart.

They did an incredible job handling my furniture. The 3 of them brought their toolbox and dismantled each piece carefully. They also made sure to thoroughly pack them as ... Read More They did an incredible job handling my furniture. The 3 of them brought their toolbox and dismantled each piece carefully. They also made sure to thoroughly pack them as well. I received my furniture in excellent condition. I recommend them!

Made up story about a truck being then lied about giving random discounts. Go with a legit company, these guys are brokers who outsource their work. Made up story about a truck being then lied about giving random discounts. Go with a legit company, these guys are brokers who outsource their work.