One Source Van Lines LLC Reviews

I hired the packers and movers of One Source Van Lines Company and they did a worthy job. I have always been pleased with their packing and moving services. It's absolute ... Read More I hired the packers and movers of One Source Van Lines Company and they did a worthy job. I have always been pleased with their packing and moving services. It's absolutely relaxing to know that they care about my things. I would certainly recommend this company.

I hired this company to pack and move my household to my new residence. Upon unpacking I noticed some items including a couple electronics are missing. Also several items ... Read More I hired this company to pack and move my household to my new residence. Upon unpacking I noticed some items including a couple electronics are missing. Also several items have need damaged and some are irreplaceable. The company has been unresponsive to my complaints. I waited for over a month to leave a review hoping the company take responsibility for their actions. However, they have not been responsive which indicate lack of ethical business practice. Do not hire this company.

Just had a fantastic experience with One Source Van Lines Company and the team. The movers were on time, courteous, and worked tirelessly to get everything settled in my ... Read More Just had a fantastic experience with One Source Van Lines Company and the team. The movers were on time, courteous, and worked tirelessly to get everything settled in my new place. They even helped disassemble and reassemble some furniture. A big shout out to the fantastic team!

The team at One Source Van Lines Company are a cut above the rest. Their dedication to excellence is supreme, and it's clear that they take great pride in their work. ... Read More The team at One Source Van Lines Company are a cut above the rest. Their dedication to excellence is supreme, and it's clear that they take great pride in their work.

We were referred to this moving company by a realtor in the Houston Heights. This was a long distance move to the upper peninsula of Michigan. They packed out in the even ... Read More We were referred to this moving company by a realtor in the Houston Heights. This was a long distance move to the upper peninsula of Michigan. They packed out in the evening. They worked hard and were pleasant. We fell through the cracks once our 1,600 square foot house was loaded. It took five weeks with multiple calls to get a date for delivery. They finally called with a date and time and then didn't deliver until the next morning. They sent one man to move all our items in our home. We thought we had paid for unpacking but had not after viewing our invoice. The mover had a nasty attitude and basically dropped everything inside the door. I actually felt unsafe with him in our home. Please do your due diligence before hiring a mover to trust with your belongings.

One Source Van Lines Company handled my move with such care, efficiency and attention to detail that I was genuinely shocked as a first time customer. Their online bookin ... Read More One Source Van Lines Company handled my move with such care, efficiency and attention to detail that I was genuinely shocked as a first time customer. Their online booking portal streamlined the entire process. From packing to loading to delivery, impeccable execution. I felt complete trust leaving my possessions to their expert team. Not a single thing was damaged. Five stars across the board.

Having used several different moving services over the years, none compare to the accuracy and attentiveness of this company. Booking was simple online. Moving day went l ... Read More Having used several different moving services over the years, none compare to the accuracy and attentiveness of this company. Booking was simple online. Moving day went like clockwork, not a minute lost. Each item arrived pristine by, right down to the fragile. They are utmost professionals, HIGHLY, HIGHLY RECOMMENDED for any task, small or large.

In the end, as the last box found its place in my new home, I couldn't help but reflect on the extraordinary journey I had just experienced with One Source Van Lines Comp ... Read More In the end, as the last box found its place in my new home, I couldn't help but reflect on the extraordinary journey I had just experienced with One Source Van Lines Company. They had turned what could have been a STRESSFUL AND CHAOTIC process into a narrative of proficiency, care, and genuine human connection. Their helpfulness, personalized service, and unwavering dedication to customer satisfaction set them apart as true heroes in the realm of moving companies.

STOLE MY DEPOSIT!!! DO NOT BOOK!!!! Customer service will fraud you into holding a move and won't refund your deposit! DO NOT USE THESE SCAMMERS! STOLE MY DEPOSIT!!! DO NOT BOOK!!!! Customer service will fraud you into holding a move and won't refund your deposit! DO NOT USE THESE SCAMMERS!

Scheduled pick up with them and was told that if i had to cancel i could call withint the first three days for a full refund minus a 15% cancelation fee. I called the nex ... Read More Scheduled pick up with them and was told that if i had to cancel i could call withint the first three days for a full refund minus a 15% cancelation fee. I called the next day to cancel and was told i would have my money in three days. Two weeks, almost 20 calls, a bank dispute, and one report to bbb later they have finally agreed to refund half my money and use the other half for "credits towards your next move" Dont use their service, they will lie to you to make a buck, and if you ever try to cancel they will pull every trick they have in their sleeve to keep your money