DO NOT USE THIS COMPANY. Check Yelp first. They made this the most stressful move I’ve ever had. First, three days before the movers arrived, we confirmed that the move
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DO NOT USE THIS COMPANY. Check Yelp first. They made this the most stressful move I’ve ever had. First, three days before the movers arrived, we confirmed that the movers would be able to accept personal check as payment, as we needed concrete receipts for employer reimbursement. The representative said yes, it would be no problem and to make the check out to Revolution Van Lines. On the day of the move, the driver called to say he was 30 minutes away. For an hour, we waited outside for them to arrive. The lateness is understandable – traffic can be unpredictable. However, once the truck got to our apartment, we had to go ask them to get started as one mover was sleeping in the back and the other was on a personal call as we just stood there waiting. After waiting another 30 minutes for them to get started, we were informed that they would not be able to take a check, and would only accept cash or credit card payment with an additional 5% fee. Based on the call with the company 3 days ago, we called that same number back on the spot and she confirmed she did tell us personal check was accepted but she was wrong, oh well. Unbelievable. Adding insult to injury, the movers then informed us that delivery would NOT be the 2-3 days we were promised when booking the move through the lead broker, but instead we should expect to wait 7 days and possibly as long as 21 days. Shocked, we asked when we would know, and were told the best notice they could give us for our 10 hr relocation would be 24 hours’ notice.
Move Date:
Apr 12,2023
From:
Covington, GA
To:
Saint Charles, ID
Move
Cost: $9000