Safeway Moving Inc Reviews

Absolutely horrible. First of all, they give you an estimate over the phone based on a virtual walkthrough of your home. When they arrived the crew said they didn’t ... Read More Absolutely horrible. First of all, they give you an estimate over the phone based on a virtual walkthrough of your home. When they arrived the crew said they didn’t know it was a full pack and load. (I paid for the “White Glove” pack and load). The worst part is the horrible communication. They picked up my stuff on May 14th. I gave them a first available delivery date of June 28th. After multiple calls with no response or responses of “I will call dispatch and get back with you” and they never call back. I got my stuff on July 30th. They want their money before they take anything off the truck. Then, the first dozen items they bring into my home looked weird. I partially unwrapped a chair that wasn’t mine. None of the stuff was mine. Yet they all had stickers with my name on them. They made a pile in my driveway and front yard of stuff with my name that wasn’t mine. Then, finally they found my stuff in the truck. I wonder what happened to the stuff that wasn’t mine. Bottom line is they were HORRIBLE and the $7000 move ended up costing $12000. They have you over a barrel and you basically have no choice but to pay. They advertise a “Stress Free” Move…..WOW. Do Yourself a favor and Order a POD.

Nick and his crew were very helpful and tried to help us. Unfortunately the crew in Atlanta did not package the pieces together (the bed screws with the bed), the Peloton ... Read More Nick and his crew were very helpful and tried to help us. Unfortunately the crew in Atlanta did not package the pieces together (the bed screws with the bed), the Peloton screen and screws with the bike. A week out, we are unsettled and some things are still not put together because pieces are missing. I have two broken lamps, and some of my furniture has arrived in poor shape. While I would have like to purchase additional insurance, Safeway did not make it easy for me to understand if it was worth it. It felt like, if the breaks - it breaks and it would be challenging to be reimbursed for items. I would not recommend.

Safeway Moving Inc was the best choice for our move. They gave us a great quote that was affordable and fair, and didn’t pressure us to make a decision. They were very ... Read More Safeway Moving Inc was the best choice for our move. They gave us a great quote that was affordable and fair, and didn’t pressure us to make a decision. They were very transparent and honest about their fees and services, and didn’t charge us any hidden or extra costs. They were also very prepared and equipped for the move, even though the weather was not cooperating. William and Frank got our stuff inside our new place without any hassle.

Choosing Safeway Moving Inc to help me move was a great choice. At every step of the way, the office staff gave clear instructions, and the moving crew was always helpful ... Read More Choosing Safeway Moving Inc to help me move was a great choice. At every step of the way, the office staff gave clear instructions, and the moving crew was always helpful and quick. I would use them again if I needed their help.

The shift went off without a hitch because of their meticulous planning, clear communication, and unwavering commitment. They handled everything from packaging fragile it ... Read More The shift went off without a hitch because of their meticulous planning, clear communication, and unwavering commitment. They handled everything from packaging fragile items to arranging transportation. The staff showed great tolerance, especially James and Jose, while we dealt with unexpected setbacks.

Had a great moving experience with Michael and Mark. Michael’s packing skills were top-notch – he made sure everything was secure and organized. They helped set up my ... Read More Had a great moving experience with Michael and Mark. Michael’s packing skills were top-notch – he made sure everything was secure and organized. They helped set up my new place just how I wanted it. Couldn’t have asked for a better moving experience.

I was floored by how quickly these movers worked. From start to finish, the entire process took less than two hours. They didn’t waste any time, but they were still car ... Read More I was floored by how quickly these movers worked. From start to finish, the entire process took less than two hours. They didn’t waste any time, but they were still careful with all my things. I could hardly believe how fast they got everything done without any corners cut. I was settled into my new place faster than I’d ever imagined possible.

Couldn’t be happier with the moving service I received. The movers were punctual, professional, and took great care with all my belongings. They were particularly caref ... Read More Couldn’t be happier with the moving service I received. The movers were punctual, professional, and took great care with all my belongings. They were particularly careful with my fragile items and made sure everything was packed securely. The move went smoothly, and they helped me rearrange the furniture in my new place. The price was fair and exactly as quoted. Highly recommend their services!

We were so impressed by this organization that we engaged them right after the property sale was completed. We were so impressed by this organization that we engaged them right after the property sale was completed.

Horrible customer experience!! Don't use this moving company service!I had my furniture picked up on July 5th 2024. I requested a delivery date after my furniture was s ... Read More Horrible customer experience!! Don't use this moving company service!I had my furniture picked up on July 5th 2024. I requested a delivery date after my furniture was stored for July 26th. To date I haven't been able to get any details on when I can get my furniture delivered to my new place. I have tried calling the main number but no answer.I have contacted the better business bureau and logged a complaint.