Swift Shift Van Lines Reviews

They arrived with a bigger truck than I originally had, which turned out to be a lifesaver. They were so flexible and accommodating, and they didn’t make me feel bad ab ... Read More They arrived with a bigger truck than I originally had, which turned out to be a lifesaver. They were so flexible and accommodating, and they didn’t make me feel bad about the last-minute request. Everything went smoothly, and they turned what could’ve been a nightmare into a smooth, stress-free experience.

If you want great customer service, this is the only company you need to look at! Everything about them is amazing, from the staff to the customer service. ... Read More If you want great customer service, this is the only company you need to look at! Everything about them is amazing, from the staff to the customer service.

There are no dents, scrapes, or damaged parts. They didn't even sweat when carrying my antique sofa up three stairs. There are no dents, scrapes, or damaged parts. They didn't even sweat when carrying my antique sofa up three stairs.

If only zero stars was an option... Deceptive, predatory, manipulative. Basically just a legalized scam business to rake in as much money as possible and cause consumers ... Read More If only zero stars was an option... Deceptive, predatory, manipulative. Basically just a legalized scam business to rake in as much money as possible and cause consumers the most grief and anxiety they can possibly cook up. Bravo on climbing up to the very top of my worst customer service experiences ever. Second only to the sham company that allegedly handles their claims.

Mixed feelings. The SSV are brokers. We were quoted a price. the moving company they hired were rated 1 star and demanded more money than quoted and refused to deliver so ... Read More Mixed feelings. The SSV are brokers. We were quoted a price. the moving company they hired were rated 1 star and demanded more money than quoted and refused to deliver some pieces of furniture. The delivery dates quoted by SSV were 5-10 days. The movers they hired stated 7-10 business days the actually delivery time was 16 business days. The boxes were not securely stored as when they were delivered some boxes were torn, massive holes where items were spilling out, a gross liquid spilled over 5. The men packing up and delivering were different. The delivery people were nice, quick and didn't try to scam more money out of us like the pick up crew did. I feel betrayed about all moving companies from this experience. Good luck to everyone who uses this company and I suggest finding out who they hire as movers before signing so you do not get a low rate mover through this broker.

Despite providing an accurate listing of all our box numbers and furniture, this company tried charging us nearly double the original estimated price, even though our ori ... Read More Despite providing an accurate listing of all our box numbers and furniture, this company tried charging us nearly double the original estimated price, even though our original and moving day inventories were almost identical. We were disappointed by their inaccurate cost estimation, which caused twice as much financial stress on moving day. Regarding their delivery process, we received inconsistent information from different representatives: 1) In the initial phone call, we were told that the average delivery time is 3-5 days after pickup. 2) On the moving day, the mover said delivery could occur in 3 days. 3) One day after pickup, another representative said delivery would occur in 1-5 business days. 4) In the last email communication, another representative informed us that delivery would take 5-15 business days. As of today, it is Day 5 after the pickup, and we still have no information regarding the delivery. If you don't want to experience difficult times in an empty apartment without your belongings, do NOT work with Swift Shift Van Lines.

Horrific. Sales rep **************** hard sold me and lied through his teeth about costs, timelines and even logistics. I would never recommend this Broker to anyone look ... Read More Horrific. Sales rep **************** hard sold me and lied through his teeth about costs, timelines and even logistics. I would never recommend this Broker to anyone looking to do a long distance move. I read the red flags about using a broker and their sales rep talked me out of listening to my gut. They will quote you low and get it all back when they show up to actually pick up your stuff. He promised to be my point of contact my whole move and refused to answer any calls or text messages. Their customer service refused to transfer me to anyone that could discuss my quote with me. Swift ************************************************* are in it to make a sale and throw customer service out the window.

Swift Shift will autogenerate false reviews to falsely inflate their ratings. I rarely write reviews but felt compelled due to an extremely poor experience with this comp ... Read More Swift Shift will autogenerate false reviews to falsely inflate their ratings. I rarely write reviews but felt compelled due to an extremely poor experience with this company. The 1 star reviews are also reflective of my experience. At the initial call they will promise a very low rate, and then at the time of moving, the movers will upcharge thousands of dollars. Their typical response in these comments: "The customer had more items to be moved and she was charged accordingly for that per the contract." and is not in good faith. They knowingly estimate a low space/item count to hook you into a low cost. They'll offer to call a week prior to confirm inventory and will continue to low-ball the estimate to keep you happy. Then at the time of moving, they will upcharge you - knowing that you have already placed a non-refundable deposit and that you essentially have no other choice but to continue with their services. It's an unethical and predatory practice. Stay away from these brokers.

Strongly in favor of Swift Shift Van Lines, here. I am really satisfied with the work that my moving crew did today. The moving company I used did a fantastic job. Superb ... Read More Strongly in favor of Swift Shift Van Lines, here. I am really satisfied with the work that my moving crew did today. The moving company I used did a fantastic job. Superb assistance and competence.

Moving here was a lot easier and faster than I had imagined. Was a great experience overall, and I want to use your services again the next time I relocate. ... Read More Moving here was a lot easier and faster than I had imagined. Was a great experience overall, and I want to use your services again the next time I relocate.