FRAUDULENT THIEVES PERIOD

Menards Moving & Storage is not a moving company, instead a "broker" who sells your business to any freight carrier that is headed in the right direction of where you want your belongings to be. The actual movers they send to your home are rude, claim total ignorance of any information discussed, arranged or paid directly to Menards including changing original estimate and increasing it by more than 10%. Additionally, they do not provide customers with "Your Rights and Responsibilities When You Move", a booklet required by Federal Regulations to supply. I was quoted a significantly lower amount by Menards, then when the actual movers, United States Moving System, Inc. arrived I was told there was not enough room on the truck for my belongings which I had already paid extra for to ensure there would be adequate space and told if this space wasn't used it would be applied to remaining balance. The movers from United were rude and disrespectful, spending hours going back and forth re-writing my written estimate in my driveway while I was crying as the price continued to increase as the magically found more room when I gave them more money. My ill feeling about the company continued as I tried following up with them and could not get in contact with anyone or received ridiculous answers on the phone. After my belongings were MIA for several weeks I was able to track them down with my air tag in my luggage and have the local police visit the warehouse. My belongings which they told me that weren't going to be delivered for several more days or weeks suddenly started moving across country very fast. When they arrived the driver demanded cash, cashiers check or Zelle payment (to a personal account) before even opening the door to the truck. I refused and told him I that they would not receive payment until I saw my belongings. I had to call the local PD to report them for holding my belongings hostage and the police remained on-site until everything that was left was unloaded due to the aggressive nature of the driver. When I tried to pay them they refused to take Venmo (which is designated for businesses) and threatened to charge me $200.00 for each half hour they did not get paid, despite a "trial" payment successfully going through to the company the day before. I'm currently working with my insurance company as nearly every item they touched was damaged or missing including family antiques and heirlooms that have been in my family for generations. Please save yourself the headache and heartache - find a reputable moving company NOT this one.

Move Size : 1 Bedroom Home

Service Cost : 4926.00 USD