ESPECIALLY, Beware!

Total Scam - first you speak with a rep and I was very specific of my items and size and then after I agreed with a price. You pay 1/2 and then a bill of lading comes with cubic feet costs and additional cost that May arise. I questioned our rep regarding this and she stated as long as i was truthful with my sizes then I wouldn't have extra costs. Be prepared the driver - they will tell you your space is not even close to the space I needed with the specific list of items, but they will give you a break on shipping supplies but everything- I mean everything was covered and wrapped as they told us too. The driver is 2 1/2 hours past their window, come in at 700pm to load. Then they proceed to tell you they need to wrap with their blankets but will be using shrink wrap and tape to hold their blankets that you will need to pay. It will cost at least the best price he said 1500.00 more. For the space needed but yet the rep said as long as you stick to the list of items listed on the bill of lading and sizes are true the quote we gave you is the total and final. I refused as I specifically had a conversation with the agent the day prior and she guaranteed me that wouldn't be my case. little does she know she was on speaker and I have witnesses and now seeking a lawyer to get my deposit back!!! Horrible company!!!!!!!

Move Size : 2 Bedroom Home

Service Cost : 19655 USD