You can’t cross the sea merely by standing and staring at the water.
You’ve just moved into your new home, but now you have a task that might be a little more stressful than boxing up your life: writing a moving company review.
And you don’t want your review to sound fake or like you’re trying too hard to sell the company.
You’re probably wondering, “How do I write a moving company review that sounds real and shows that I’ve actually used the service?”
Here’s a shocking fact: 88% of consumers trust online reviews just as much as personal recommendations. So, your review can literally make or break someone’s decision on which moving company to hire!
You could be the one who saves someone from a nightmare move or helps them find the best moving company near me.
That’s exactly why you’re here, right? You want to know how to write a moving company review.
So, let’s get into every little detail, from what to include to how to make sure your review doesn’t look like something pulled straight from a corporate website.
Why Write a Moving Company Review Anyway?
Before we get into the how-to part, let’s talk about why writing a moving company review is so important.
We all know moving can be a nightmare, so when you find a company that makes things easier, it’s only fair to let others know, right?
People are searching for top-rated moving services or affordable movers reviews, and they rely on the opinions of people like you to decide which moving company to hire.
According to a survey, 87% of consumers say that online reviews influence their decisions.
If you want to make sure others don’t waste time or money on a bad company—or if you want to help them discover a gem—your review can make a huge difference.
Steps to Write a Perfect Moving Company Review
Here are the steps that you need to follow to write one of the cutting-edge moving company reviews.
Step 1: Be Honest and Specific About Your Experience
The last thing you want is a review that sounds like it was written by a marketing team or a fake reviewer.
People can tell when something’s off. The best thing you can do is be honest and specific.
If the company did a great job, talk about what they did well. If there were issues, like a delay in timing, hidden fees, or damage to your stuff, be upfront about it.
The more specific you get, the more helpful your review will be for others.
Here’s how to start:
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Describe the situation: Did you just move across town, or was it a long-distance move? The more context, the better.
- Explain your initial feelings: Were you stressed and anxious before the move, or were you confident after booking the movers?
Example:"I was dreading my move from NYC to LA. I heard horror stories about movers, and I was worried about how my fragile items would be handled. I chose ABC Movers based on their great reviews, and I'm happy to say they didn't disappoint!"
Step 2: Talk About the Booking Process
One of the first things people want to know when they look for moving company testimonials is whether the company made it easy to book.
Here’s what to mention:
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Ease of booking: Was it easy to schedule a date? Did you have to wait for too long to get an estimate?
- Communication: Did they respond quickly to your emails/calls? Were they clear about what was included in the price?
Example:"Booking the move with XYZ Movers was surprisingly easy. I went to their website, filled out a quick form, and got a call back within 24 hours with a detailed estimate. They didn’t surprise me with any hidden fees, which I really appreciated."
Step 3: Describe the Moving Day
Now, the actual move. How did it go?
Don’t be afraid to point out any issues; also, give credit where credit's due.
Important things to mention:
- Punctuality: Did the movers arrive on time? Were they early, late, or exactly on the dot?
- How they handled your stuff: Were your items treated carefully, or did it seem like they were in a rush?
- Professionalism: How did the movers treat you? Were they polite and courteous?
Example:"The team showed up right on time, which was a relief. They immediately started wrapping up my furniture and were super careful with my glassware. They even asked me if I had any specific instructions on how I wanted things packed. It really put my mind at ease."
Step 4: Discuss the Cost
One of the most important things for anyone reading your review will be to know if the cost was what they expected.
Here’s what to cover:
- Transparency in pricing: Did they provide a clear estimate? Were there any unexpected charges?
- Was the final bill fair? Did they honor the quote, or did you end up paying more than expected?
Example:"They quoted me $1,500 for the move, and the final bill came to $1,600—slightly over, but only because I added a few extra items at the last minute. Overall, I didn’t feel like I was overcharged, which I really appreciated."
Step 5: Evaluate Customer Service and Communication
Good customer service can make or break a moving experience.
Were the movers friendly?
Did the company follow up after the move?
Were there any issues with communication before, during, or after the move?
Example:"The customer service team at XYZ Movers was fantastic. They answered all my questions before the move and even called after to make sure everything went smoothly. It was nice to know they genuinely cared about my experience."
Step 6: Rate Them (And Be Honest About It)
Now, give a rating. Whether you’re using stars or just writing out your feedback, you want to make sure you’re honest.
If you had a fantastic experience, great! If not, it's okay to share that, too—just be sure to explain why.
You can break it down like this:
- Timeliness: ⭐⭐⭐⭐⭐
- Professionalism: ⭐⭐⭐⭐⭐
- Communication: ⭐⭐⭐⭐
- Cost: ⭐⭐⭐⭐⭐
Example:"Overall, I’d give XYZ Movers a solid 4.5 stars. They were punctual, professional, and the cost was reasonable, though I wish there had been a bit more communication on the day of the move."
Step 7: Final Recommendation
At the end of your review, give your final recommendation.
Would you use them again?
Would you recommend them to friends or family?
Don’t be afraid to be clear here!
Example:"Would I use XYZ Movers again? Absolutely! I’ve already recommended them to my friends who are planning to move in a few months. If you’re looking for reliable movers reviews, these guys are worth checking out."
Putting It All Together - The Final Review
Here’s how your completed review would look:
"I was dreading my move from NYC to LA. I'd heard all sorts of horror stories about moving companies, and I was seriously worried about how they'd handle my fragile glassware and antique furniture. I went with XYZ Movers because of their stellar reviews, and I'm happy to say they didn't disappoint!
Booking my move with XYZ Movers was surprisingly smooth. I went to their website, filled out a quick form, and received a call back within 24 hours. They provided a detailed estimate and were upfront about the price. There were no hidden fees, which I really appreciated. It felt like I was dealing with professionals right off the bat.
On moving day, the team showed up right on time. They immediately got to work, wrapping up my furniture and handling my fragile items like they were made of glass (which, you know, they were). They even asked me if I had specific instructions for packing, which made me feel like they really cared about doing things the right way.
They quoted me around $1,500 for my move, and the final bill came to $1,600—just slightly over. That was mainly because I added a couple of extra items last minute, which I expected. Honestly, it wasn't a huge deal, and I didn't feel like I was being taken advantage of, so I was happy with the price.
The customer service team was on point. They answered all my questions before the move and even called after the move to make sure everything went smoothly. Honestly, that kind of follow-up made me feel like they really cared about my satisfaction.
Overall, I'd give XYZ Movers a solid 4.5 stars. They were punctual and professional, and the cost was pretty reasonable. My only gripe is that I didn't get more updates on the day of the move—otherwise, they were great.
Would I use XYZ Movers again? Absolutely! I’ve already told a couple of friends to check them out for their upcoming moves. If you’re looking for reliable movers reviews, I definitely recommend giving them a shot. They made my move way less stressful, and I can’t thank them enough for that!"
Note:This review may seem a bit lengthy, but you can always keep it short. Just follow the steps we covered, and you can write a concise review while still covering all the essential points. Your review doesn’t need to be long to be effective—just make it honest and specific in your own wording.
Tips to Make Sure Your Review Doesn’t Sound Fake
You don’t want your review to come off as “too good to be true.”
Here’s how to make sure your review feels legit:
Be Honest About Both the Good and Bad:
Don’t just praise everything. If something didn’t go well, say it—but don’t be too harsh either. Be constructive!
Use Real Details:
Include things that only someone who actually used the service would know. For example, mention specific movers’ names if they were really helpful or went the extra mile.
Avoid Overused Buzzwords:
Phrases like “amazing service” or “best movers ever” are vague and don’t offer much value. Focus on specifics.
Write in Your Own Voice:
If you’re the type of person who uses humor in real life, use it in your review. Don’t try to sound like a robot or a marketer—keep it casual.
