All Country Van Lines

I must write this because I have seen people obsessing over this company, They will double their original price be warned! I don’t know how people are rating them with ... Read More I must write this because I have seen people obsessing over this company, They will double their original price be warned! I don’t know how people are rating them with good stuff. "

The worst experience of my life. Beyond them literally not taking my phone calls for weeks on end, when I finally got a manager on the phone- he told me to wait and compl ... Read More The worst experience of my life. Beyond them literally not taking my phone calls for weeks on end, when I finally got a manager on the phone- he told me to wait and complain when our stuff actually arrives because we would be missing stuff. How did he know we would be missing stuff? They broke thousands of dollars worth of our stuff and lost thousands more. They are manipulative and deceitful. There is a whole company just to process their claims. Federal law says they have 120 days to respond to our claim- they took the full 120 days. DO NOT use this company!!!!

When the police became involved, I learned they were familiar with my movers and that's not the worst of it. Because of the guy they sent, I don't feel safe in my new hom ... Read More When the police became involved, I learned they were familiar with my movers and that's not the worst of it. Because of the guy they sent, I don't feel safe in my new home. Once they got our deposit everything changed including needing to pay the rest in cash/money order and our estimate which increased by 40% with the same size truck. Btw-my husband is an architect & I used to help plan the loading of tour busses in Nashville. So, we knew what we had down to the cubic foot. Still, 1/3 of our things were initially left behind because the movers did such a poor job loading and failed to break things down. Had the movers intended to do the job they were hired to do, wouldn't they have brought tools? The contract says they disassemble and assemble and place furniture. They brought no tools. My husband was forced to beg neighbors to borrow tools so we could get our TVs off the walls. They packed my husband's grey toolbox 1st. Guess what didn't come off the truck. We loaded 39 black & yellow bins only 27were delivered. The mover threatened to leave keeping our things if my husband didn't sign a blank inventory sheet. We were unable to obtain the detailed list the contract promised. Things got heated when I refused to sign that we had received everything back in good condition. We hadn't Our mattresses arrived dirty. They weren't bagged as promised and were advised is legally required. A dresser was left in an out building. Nothing was reassembled. Many items were damaged. Some things seemed maliciously damaged. I asked them to be careful with one box of precious items clearly marked fragile. Moments later, he looked at me and smirked as he dropped a box of books on it. My husband had to point out the ramp wasn't secure after they nearly dropped our range off it instead of taking the time to use the lift gate. The antique china cabinet they charged $250 for special handling was broken in 5 different ways. They lost the shelves. I removed the glass and layed it on cloths on the table and explained the glass was designed to fit inside. Instead they left it lying an the ground causing damage. The key was snapped off in the lock. Duct tape was applied directly to delicate woodwork ripping the piece of wood from the cabinet. The finales were designed to be removed. They weren't. One snapped off during the move. I don't see how the turn times could be close to federal legal requirements for safe driving. They certainly didn't align with the what we were told was required during planning. That doesn't come close to covering all of the chaos. Soon two states' Attorneys General could become more familiar with our case as part of a larger fraud investigation. It felt like a violation I was forced to endure for weeks. Unless you want your life to feel like an A&E movie go elsewhere.