Revolution Van Lines LLC

The actual men who loaded and unloaded our stuff were were. Otherwise I will just echo everything everyone else said about an out of state move... You will pay more than ... Read More The actual men who loaded and unloaded our stuff were were. Otherwise I will just echo everything everyone else said about an out of state move... You will pay more than quoted, they will tell you you owe more when 90% of your stuff is already on the truck and your stuff will arrive much later than promised. Pretty much everything that is wrong with the moving industry in my opinion.

DO NOT USE THIS COMPANY. Check Yelp first. They made this the most stressful move I’ve ever had. First, three days before the movers arrived, we confirmed that the move ... Read More DO NOT USE THIS COMPANY. Check Yelp first. They made this the most stressful move I’ve ever had. First, three days before the movers arrived, we confirmed that the movers would be able to accept personal check as payment, as we needed concrete receipts for employer reimbursement. The representative said yes, it would be no problem and to make the check out to Revolution Van Lines. On the day of the move, the driver called to say he was 30 minutes away. For an hour, we waited outside for them to arrive. The lateness is understandable – traffic can be unpredictable. However, once the truck got to our apartment, we had to go ask them to get started as one mover was sleeping in the back and the other was on a personal call as we just stood there waiting. After waiting another 30 minutes for them to get started, we were informed that they would not be able to take a check, and would only accept cash or credit card payment with an additional 5% fee. Based on the call with the company 3 days ago, we called that same number back on the spot and she confirmed she did tell us personal check was accepted but she was wrong, oh well. Unbelievable. Adding insult to injury, the movers then informed us that delivery would NOT be the 2-3 days we were promised when booking the move through the lead broker, but instead we should expect to wait 7 days and possibly as long as 21 days. Shocked, we asked when we would know, and were told the best notice they could give us for our 10 hr relocation would be 24 hours’ notice.

Their work ethic and way of packing my things were excellent. Well, they were very cautious in loading my locker in the truck; superb guys!! Their work ethic and way of packing my things were excellent. Well, they were very cautious in loading my locker in the truck; superb guys!!