Compass Moving Group LLC Reviews

I had to move my home office, which includes a large desk, a filing cabinet, and several boxes of documents. The movers disassembled the desk and packed it so carefully t ... Read More I had to move my home office, which includes a large desk, a filing cabinet, and several boxes of documents. The movers disassembled the desk and packed it so carefully that I didn’t have to worry about anything getting damaged. They took time to pack up my electronics, labeling every cable and cord to ensure they were easy to reassemble. At the new office, they set everything up and adjusted my desk height to my preference. The move was seamless, and I couldn’t have asked for a better experience.

My friend and I were going to relocate to NY, but Timothy helped me choose between hourly and guaranteed costs for the best moving day. The knowledgeable staff provided u ... Read More My friend and I were going to relocate to NY, but Timothy helped me choose between hourly and guaranteed costs for the best moving day. The knowledgeable staff provided us with great assistance with our relocation last weekend. Even in the unbearable heat, they moved swiftly to help me put my bed frame together at the new house.

Overall, the move with Compass Moving Group LLC went very well. Thompson initial time estimate was a bit low, but I was very pleased with how flawlessly Andrew and Michae ... Read More Overall, the move with Compass Moving Group LLC went very well. Thompson initial time estimate was a bit low, but I was very pleased with how flawlessly Andrew and Michael performed the move. Everyone was very courteous throughout all of our interactions, both before and during the move. They were a great team, and I would highly recommend them.

As they expertly navigated the narrow passageways and challenging bends, these unsung heroes of my move displayed remarkable calmness. Despite my heavy belongings, they e ... Read More As they expertly navigated the narrow passageways and challenging bends, these unsung heroes of my move displayed remarkable calmness. Despite my heavy belongings, they effortlessly lugged them up 3 flights of stairs.

Moving can be a nightmare, but these movers made it a breeze. From the moment I called to get a quote, they were friendly and professional, answering all my questions and ... Read More Moving can be a nightmare, but these movers made it a breeze. From the moment I called to get a quote, they were friendly and professional, answering all my questions and putting my mind at ease. On moving day, the crew arrived right on time and got to work immediately. They handled my belongings with care, wrapping furniture in blankets and securing fragile items in bubble wrap. They remained calm and composed throughout, making the whole experience stress-free.

I made the mistake of reading these reviews on this site. This company made all kinds of promises and delivered on one, movers actually showing up. They loaded my house ... Read More I made the mistake of reading these reviews on this site. This company made all kinds of promises and delivered on one, movers actually showing up. They loaded my household goods and then raised the price by 25%. Asked me when I wanted delivery and I gave them a date. When I called a couple weeks later I get told that they won't even get my stuff on the road until the date I asked for AND THEN they have up to 21 days. So now even though I asked for my property on a date, I may have to wait an additional three weeks...sorry, that 21 days doesn't include weekends! You will get all kinds of assurances and promises, but you will be trusting them at your own peril. I got nothing but lies. You will ask about something in the contract and they will tell you it is only because they have to say that, but then the real truth is you aren't getting your property anywhere close to on time, then they throw that same contract in your face. This place is a scam. I've read many things about movers adding money once you are loaded, Compass promised me that didn't happen, and then it did. I wish I had just rented a U-Haul.

I was amazed by how well Adam handled my kitchen appliances. He packed and moved my microwave, oven, fridge, dishwasher, and coffee maker without any damage. He also took ... Read More I was amazed by how well Adam handled my kitchen appliances. He packed and moved my microwave, oven, fridge, dishwasher, and coffee maker without any damage. He also took good care of my glassware and utensils; wine glasses, plates, bowls, spoons, forks, and knives. He wrapped everything in bubble wrap and paper, and labeled everything clearly. He was very careful and organized.

Even though it was hot outside and they had to climb and descend steps, the boys were easy to converse with. They flawlessly fulfilled every one of our expectations. ... Read More Even though it was hot outside and they had to climb and descend steps, the boys were easy to converse with. They flawlessly fulfilled every one of our expectations.

My parents were getting a smaller place from FL to PA. My husband got a quote from Compass Moving Group LLC, and luckily, James could fit us in on short notice. There was ... Read More My parents were getting a smaller place from FL to PA. My husband got a quote from Compass Moving Group LLC, and luckily, James could fit us in on short notice. There was more stuff than we thought, but they were cool about it and said it wasn't a problem.

I was impressed by the professionalism of the moving team. They were dressed neatly, spoke clearly, and handled my belongings with care. They also followed all the safety ... Read More I was impressed by the professionalism of the moving team. They were dressed neatly, spoke clearly, and handled my belongings with care. They also followed all the safety protocols, which made me feel confident about their service.