DO Not use Transit Moving Systems! This has been a terrible experience. Our moving consultant, Mark, was so available when he was trying to sell us on using them, but now
... Read
More
DO Not use Transit Moving Systems! This has been a terrible experience. Our moving consultant, Mark, was so available when he was trying to sell us on using them, but now I can't get him to return my emails or calls. Mark told me the movers would arrive at 8am on 6/27. I got a call the night before saying they would arrive between 10am-2pm. The estimate ended up being under, and they charged an additional $2500. I expressed my concern with Mark that online reviews were indicating people's stuff was taking several weeks to be delivered. He guaranteed me our stuff would arrive on 7/1. I received an email on 6/30 that we needed to pay the additional cost before they could move forward with delivery. Customer service informed me we could send a photo of a money order since we were already in another state. I sent photos and the money order on 7/1. I called on 7/3 to check the status and they now tell me they have to receive the money order by mail before proceeding. I've asked to speak with a supervisor and have been denied. Customer service cannot give me an estimated date of when we will receive our stuff. While we wait we are sleeping on the floor with a 3 month old baby and 67 year old grandmother. I've offered to pay over the phone just so we can move forward. They won't let me. They are only in business still because they lie.
Move Date:
Aug 23,2023
From:
Herculaneum, MO
To:
Lowmansville, KY
Move
Cost: $26523