Bait and switch

If we could give a zero rating, we would have given it. We are 80+ year-old seniors who hired 3 Brothers & Storage to move the contents of our three-bedroom house in New York to our retirement home in Pennsylvania to be closer to our daughter. Little did we know this would be the most stressful event that we would ever experience. We ended up paying over twice the original quotation, and ultimately over 45%, or $7000, higher than their binding estimate, which they refused to honor. In addition, the movers they sent, United Speed Movers Inc., left more than 10% of our household furnishings in New York because the truck they brought was too small. We needed two trips to move the leftover furnishings in our personal vehicles and a storage space rental to store them, all at our own expense. Finally, when they finally delivered our household goods to our Pennsylvania home, we found many furniture and items damaged and missing. They are the worst moving companies we’ve ever used. They demanded a sizable down payment to secure a $9558 contract and near the moving date, then adjusted the quotation to $15,469. On the moving date, the movers increased it a third time to $22,481. They had us over a barrel using their bait and switch tactic. Our only choice was to pay, or else our belongings would not come off the truck. We now understand why they declined our offer to videotape the content of our house when they asked about the content of our house for their quote. At the time we assumed they were professionals and knew what they were doing. Bottom line: stay away from 3 Brothers Moving & Storage and subcontractor United Speed Movers Inc..

Move Size : 3 Bedroom Home

Service Cost : 22481 USD