Now reviewing: Adams Van Lines


Adams Van Lines

Located : Florida,United States

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Recent Reviews


Alessandra Delle Grotti

Feb 14,2025

Move from : Jupiter,FL To : Philadelphia,PA

Horrible Experience – Dishonest Pricing & Unprofessional Movers

If I could give zero stars, I would. My experience with this moving company, particularly with mover Rafael Guerra and salesman Alex Diez, was nothing short of frustrating and deceptive. Alex Diez provided an initial estimate without ever asking for or explaining measurements. When the movers arrived, they eyeballed everything—literally measuring with their eyes and making vague comments like “big rug.” This led to wildly inaccurate guesstimates, which resulted in upcharges. For example, my bedroom dresser was suddenly deemed “too big” upon arrival, despite being disclosed upfront. When I asked why the price jumped, I was told, “It’s a solid piece of wood,” something that was never mentioned in the estimate. To make matters worse, the legs weren’t put back on correctly after the move, and it was damaged when they stood it up. Additionally, the estimate listed my boxes as large, but the paperwork upon arrival showed them as medium, which conveniently worked in their favor. I also added two small end tables, and a small accent chair—and somehow, my price skyrocketed by $1,100, over a third of the entire cost! The frustration didn’t stop at pricing. Movers did not place items in the correct rooms as labeled, leaving me to do extra work. Worse, they argued about moving furniture to the second and third floors, despite this being clearly included in the estimate. Their complaints included, “I don’t want to hurt my body” and “It’s dangerous.” This was not my problem—if it was in the estimate, it should have been honored. Alex Diez confirmed that flights of stairs were included in pricing, yet the movers acted like this was a surprise. To top it all off, customer service was non-existent. Calls were ignored, and only texts were responded to sporadically—until eventually, they stopped responding altogether. This company is deceptive, unprofessional, and a complete headache to deal with. Between the dishonest pricing, unwilling movers, hidden fees, and lack of accountability, this was the worst moving experience I’ve ever had. Save yourself the stress and hire literally anyone else.

Move Size : 1 Bedroom Home

Service Cost : 2900 USD


Sammy

Feb 14,2025

Move from : Tampa,FL To : Austin,TX

Not the average moving company

I understand that we were only moving a few miles away. But we had to hire a moving company because it was more convenient that way. Adams van lines was hired by my wife after she had talked to a few people. These guys are amazing. They arrived on time with all the proper packing materials. Their vans were quite new and seemed spacious enough. The men worked efficiently packing and loading all our belongings with great caution. Everything was delivered to our new house in great condition. They even unpacked everything for us. I recommend this company simply because they do their job properly, unlike most other moving companies out there.

Move Size : 3 Bedroom Home

Service Cost : 4120 USD


Gregory Glover

Feb 13,2025

Move from : Miami,FL To : Dallas,TX

Low hourly rates

Most moving companies charge such high hourly rates that it’s scary to even think of hiring them. But we were moving across the country and we just had to hire someone to do the job properly. Adams van lines gave me a very reasonable quote for the distance that had to be covered. To be honest, I was quite surprised by the quote they gave me. But their men were all very professional and extremely efficient. expecting this level of efficiency with the price they charged. Luckily, there were no surprise costs in the final bill and everything went very smoothly.

Move Size : 3 Bedroom Home

Service Cost : 3150 USD