Jul 01,2025
🚨 CONSUMER WARNING: Avoid Coast to Coast Relocation at All Costs 🚨 (Especially if you’re moving from California) My experience with Coast to Coast Relocation was an absolute nightmare from beginning to end. If you value your time, sanity, and wallet, run—don’t walk—away from this company. Let’s break this down. ⸻ 1. The Price Changed Constantly — Without Warning or Logic The quote started at $3,500, then ballooned to $6,500, then suddenly jumped to $7,500, only to drop back down to $6,500 before ultimately landing at $7,000. When I questioned this bait-and-switch approach, Tori’s explanation was incoherent and inconsistent. ⸻ 2. They DEMANDED AN ILLEGAL 8% Credit Card Surcharge Yes, EIGHT PERCENT—not 2%, not 3%, not even 5%. When I pointed out that this is a direct violation of California Civil Code § 1748.1(a), which prohibits merchants from imposing a surcharge on customers who elect to use a credit card instead of other forms of payment. Under this law, businesses in California may offer discounts for cash, but they cannot charge additional fees for credit card use. As such, the surcharge is unlawful and unenforceable. Unphased by this clearly legal violation, Tori doubled down. ⸻ 3. Confusion by Design: They Refuse to Work Over Email I requested to communicate via email for clarity. Tori insisted on phone calls, constantly pressuring: “I cannot do my job for you without a call… this is what has been asked of me by my supervisor…” “Please call me within the next 30 minutes…” ⸻ 4. Death by Paperwork The process was a maze of contradicting emails, duplicate chains, and legalese. She started threads with confusing subject lines like “final countdown (haha),” and constantly redirected or changed the conversation. Even keeping track of her latest quote required a spreadsheet. ⸻ 5. They Nickel and Dime You Every Step of the Way Stairs at my building? Could be $0… or $75… or $150—depending on the mood of the movers that day. If I pulled my own parking permit, maybe the fee would go away—but there were no guarantees. ⸻ 6. They Let the Whole Deal Die Over an Illegal Fee After dozens of emails, hours of my time, and their own offer of $6,500, they let it all fall apart over an illegal credit card fee. Tori even tried to guilt me into accepting it: “I’d rather not have to work a 20 hour day, but today has been worth it to finally have you booked and happy…” If violating state law is part of your company policy, then I’m not the one wasting your time—you are. ⸻ ✅ I Ended Up Hiring Prodigy Movers Instead — Ask for Veronica! They were professional, clear, and competent. The entire experience with them was the exact opposite of this mess. No bait and switch. No illegal surcharges. No emotional manipulation.
Move from :
Beverly Hills,CA
To :
Los Angeles,CA
Move Size :
Studio
Service Cost :
7500 USD
Jun 02,2025
On both ends of our move, Coast2Coast Relocation USA was simply great. They answered any and all questions to our complete satisfaction and offered suggestions that made this move as easy as possible.
Move from :
Reseda,CA
To :
Pensacola,FL
Move Size :
3 Bedroom Home
Service Cost :
5500 USD
Jun 02,2025
The team did an excellent job. This is the 3rd time we've hired a Coast2Coast Relocation USA team and we would happily recommend them to friends and family.
Move from :
Los Angeles,CA
To :
New York,NY
Move Size :
3 Bedroom Home
Service Cost :
4230 USD