May 08,2025
They handled our local relocation with professionalism from start to finish. Their communication was clear and their work flawless. Recommended 100%!
Move from :
Lincoln Park,NJ
To :
Southaven,MS
Move Size :
2 Bedroom Home
Service Cost :
4070 USD
Apr 14,2025
Run don't walk away from this company. Yes ***** seems like he will take care of your stuff. Its been over a year of their pick up, then delivery of half of my items, then trying to settle with them. ****** and crew arrived 3 days late 3/21/24 for pickup in ** with a an already full truck. They placed tiny numbered stickers on my items then completely commingled them with someone else items to fit all into truck. Barely able to shut door. I was assured that my items were in warehouse as I waited for them to complete delivery in ** on 7/25/24. Which was well after the expected delivery timeframe. Surprise. A NY registered freighter delivered only half of my items which included boxes of original framed art work, moms Royal Daulton china, irreplaceable heirlooms, and furniture. Then I began the Claims process online. This is a sketchy company as they make it difficult to fill in lengthy details in forms online. Multiple attempts to complete them took hours then they would get deleted. Don't try to call them as they have a friendly automated answering system that puts you on hold for 10 minutes then abruptly drops your call. I called about 20 times, same each time. I emailed and requested forms to be mailed to me. These emails had automated responses. Finally ***** was able to have them mail the forms. These were filled out by me and returned through Certified mail then second time through Registered mail. Today I am informed that after their review, Direct Relocation is willing to pay me $75! The value and weight of items is easily $10,000. Not to mention I paid for delivery of twice as many items than they delivered. I wasn't even seeking damages for items I did receive. They wrapped items in shipping blankets to take to warehouse then removed those blankets. Some had their coded stickers on them so easy to see how that system falls apart. I give them a 1 rating for their friendly demeanor as they rob you blind.
Move from :
Acton,ME
To :
Saint Georges,DE
Move Size :
Commercial Move
Service Cost :
10000 USD
May 06,2025
We hired Direct Relocation Services LLC team for a small apartment move, and even though it was a short job, they gave us the same attention and care you’d expect from a much bigger move. Our things were padded, packed and delivered in top-tier state. Kudos to them!
Move from :
Homestead,PA
To :
Los Angeles,CA
Move Size :
1 Bedroom Home
Service Cost :
2980 USD
