Jul 28,2025
We hired Mayzlin for a cross country move from California to NC. The sales guy (Jack) made it sound like this would be a smooth operation as Mayzlin has offices in both SoCal and Charlotte.Currently, we are in limbo with our stuff in a warehouse and no indication on when they will ship it to us. Both my wife and I work remote and have to make do with an empty house while we await some sort of notice.The GoodThe crew that showed up. They were really professional and loaded up the truck with care. Really nice guys and were pretty careful with the loading.The BadNo communication. “Jack” the sales guy who promised to be with us the whole move is ghosting us. The customer service responds with basic “when the truck is loaded you’ll get a call from dispatch.”No indication of when we can expect the move even though we scheduled our move in advance.On top of all that, they also charged us more at pick up.So as of right now, they’re a 1 star review. If they reach out and be more transparent and deliver our household to us I will reconsider and change the review.
Move from :
Anaheim,CA
To :
Charlotte,NC
Move Size :
3 Bedroom Home
Service Cost :
8270 USD
Aug 01,2025
I was planning to visit my brother following their recent move. Their family has moved 8 times in 12 years and this was the first time they paid a premium for a full-service moving company. Just got off the phone with him to learn that the guys showed up and did not know they were there to help him move. This company hires employees who don’t know what the company does. Then their employees left the walls of the house damaged and belongings were destroyed and even my brother’s bed wasn't delivered. I hope Mayzlin makes this right.
Move from :
North Arlington,NJ
To :
Huntington,MA
Move Size :
2 Bedroom Home
Service Cost :
7850 USD
Apr 06,2025
They charged me extra because they claimed my items were heavier than expected. How does that make sense? They also scratched up my hardwood floors while dragging my dresser, and when I pointed it out, the foreman just shrugged and said, It’s not our fault. Unbelievable.
Move from :
Manchester,NH
To :
Milford Center,OH
Move Size :
2 Bedroom Home
Service Cost :
5040 USD