Jun 04,2025
This place has shown very little communication with us about when our stuff would arrive. Everytime we call no one answers or gets back to us. Very disappointed.
Move from :
Jacksonville,FL
To :
Milford,DE
Move Size :
3 Bedroom Home
Service Cost :
5500 USD
Jun 03,2025
I was quoted at $2400 for my home, oregon to vermont. We paid the. Deposit and they were scheduled for friday the 11th. They blew up mine and my husbands jobs while we were at work and left a message saying we had to talk before monday to verify or it would be cancelled. I could not reach them. I finally left an email for the original salesman/broker, i now know that's all they were, and finally heard back from someone on monday afternoon. I dropped a bunch of stuff off and they lowered the quote and also said they would contact me before Wednesday to verify the friday arrival time. Thursday early afternoon i left an email asking if they were still closed ming and they called back telling me theyd be there in 30 minutes, Excuse Me! They showed up an hour and a half later and we werent ready, cause they were a day early. I had dropped off a treadmill, washer and dryer, two beds, half the boxes, a couch, plus a pool and uet the movers come back in the house and tell me that the new total is $7500 instead of the $2400. So over half the stuff is off and you no longer have to box or teardown anything but the price is $5100.00 more. Where i got really concerned was when the movers started asking, “well what can you afford? How much can you pay?”. That felt really off and i wasnt comfortable with any of what was going on and when i talked to their office team, the woman started yelling at me. Talking about how i wasnt ready, they were a day early with absolutely no notice first of all and all the things she was talking about having to pack or deal with, werent going, they were getting left behind. Avoid this company at all costs. This company is a scam, after they left i went onto the BBB website and found complaint after complaint of the exact same thing happening AND i found that in 2022 the owner was convicted in federal court of this exact same scam. The difference is that most people that go through them wind up stuck where i was willing to do the move myself. It was still stressful and i had already given notice and i had to get the car into a mechanic and come up with a trailer but i would not let someone force me to give them more than agreed on plus, we didnt have $5100 more.
Move from :
Oregon City,OR
To :
Springfield,VT
Move Size :
1 Bedroom Home
Service Cost :
2400 USD
May 29,2025
Moving to a tall building with a narrow elevator made me anxious. However, to confirm elevator measurements and time slots, the team contacted the building administration in advance. On event day, they quickly loaded everything and used the elevator without issues. Their readiness made a difference. I adjusted well to my high-rise apartment and followed building rules.
Move from :
Washington,DC
To :
Danville,IN
Move Size :
2 Bedroom Home
Service Cost :
4700 USD