Jun 24,2025
Now that I have arrived in Santa Fe and gathered my thoughts, I can safely say that OM Van Lines is absolutely, 100%, a bait and switch operation. They outright lie as well as lie by omission. My original quote was $4,200 to move a small one bedroom apartment from Suffern, NY to Santa Fe, NM. My final bill was over $7,000. That's a 65% increase above the original quote. You may think I made a mistake or didn't understand how much stuff I was moving, but you would be wrong. I sent them photos and dimensions of everything I wanted moved. That's how they arrived at their original quote! The only mistake I made was signing a contract with these manipulative, deceitful scammers. Their business survives only because they count on clients apathy once their items have been delivered. NOT THIS TIME! I have no misapprehensions that I will ever see a dime from these shysters but I can certainly share my experience. This company doesn't have the integrity or the spine to address this. When I complained, they were rude, threatening, disrespectful, and didn't want to hear it. They actually tried to explain how difficult it was operating a moving company, and Santa Fe was REALLY far away. Well, as far as I know, Santa Fe didn't get further away from NY after they gave me the original quote. When they come to your home to pick up your stuff, they know they have you between a rock and a hard place and have no problem taking advantage of you. William, Charlee, Lisa Marie, and Michelle are liars, not nice people and the owner of this company should be ashamed of themselves. If a guy named Igor comes to your door to pick up your stuff, shut it immediately. You're about to be screwed. I'm preparing letters and evidence for attorneys general in NJ and FL and transportation authorities, TO START. I have much more to share but i'll let the investigators handle that.
Move from :
Suffern,NY
To :
Santa Fe,NM
Move Size :
1 Bedroom Home
Service Cost :
7000 USD
Jun 06,2025
OM Van Lines gets the job done so well. I've moved more times than I care to admit and this has been the best experience of all - thanks to OM Van Lines. Great communication, so responsive, right on time on both sides, all the guys were easy to work with and so respectful. I chose the full packing option because I just couldn't do it one more time and I'm so happy I did it this way. These guys took such great care of my things and the packing they did was exceptional. Every person I interacted with from OM Van Lines made me feel right at home. I love this company and will recommend them to any one I know who is moving.
Move from :
Miami Beach,FL
To :
Boston,MA
Move Size :
2 Bedroom Home
Service Cost :
3449 USD
Jun 06,2025
This company did their thing and I couldn't be happier. Om Van Lines gave it to me straight on the phone, gave me a good and fair price, took good care of my furniture and me. The moving crew members were fast, dedicated, worked really hard and were a friendly group. We got delivered without a hitch and in a reasonably fast time and by the time OM Van Lines left our new house, everything was done and in it's place. I'm so happy we connected with OM Van Lines and will use them for all our future moves too
Move from :
Coventry,RI
To :
Atlanta,GA
Move Size :
3 Bedroom Home
Service Cost :
2459 USD