Oct 27,2023
Move from : Indian Springs,NV To : Manchester Center,VT
It's been a week since our move, and the crew we had was fantastic. They maintained high alertness and composure throughout the extensive process, delivering exceptional results. I genuinely can't express enough gratitude for their outstanding work.
Move Size : 3 Bedroom Home
Service Cost : 6947 USD
Sep 07,2023
Move from : Cedar Hill,TN To : Florissant,MO
There are issues with handling and storage, where they stored my items and (I suspect) subcontracted my move to another individual who was not familiar with what was packed (as evidenced by there being only one registered driver with the FMCSA). This is a reasonable explanation for why my belongings had preventable damage (such as when someone apparently used my desk as a surface to stand on - see pictures). As an aside, there were brand new items for my pet which showed signs of use by arrival - missing dog food and a now opened dog food bag with a black solo cup inside the bag, anyone? Regarding professionalism, most of the glowing reviews posted here are likely fake and purchased by the owner. The owner has had unprofessional interactions in his responses to reviews here on Google and Yelp. In summary: - They significantly damaged the walls and door at my new apartment upon delivery. - They were significantly late on delivery, which resulted in me and my family having to reassemble my own furniture (which was a service they were supposed to render). - They used my own packing supplies to “secure” furnishings after charging more than a hundred dollars to use their own supplies. - Numerous items were broken or missing upon arrival. Edit: Overall, most items were delivered (including the most valuable ones) and it was done relatively timely. The individuals who picked up the shipment were polite. It's categorically false that they assembled my furniture - me and my family did (such false claims are why this review will remain one star). It is true this review is delayed and I am not going through with the reimbursement process. This is because there is less than $1/pound of reimbursement for damaged or missing objects with the basic insurance plan. If you happen upon Panthers through a moving broker, try to speak with Panthers in advance so you can get a more "premium" insurance plan. I was unable to because I found out Panthers was doing the move ~72 hours prior to my move.
Move Size : 2 Bedroom Home
Service Cost : 18755 USD
Sep 04,2023
Move from : Riverdale,MD To : Cambridge,MA
Would offer a word of warning to anyone considering using Panthers for any type of move. They moved us from NM to FL August 28th, 2019. We packed all our boxed and the blanket wrapped all the furniture. Our load was off-loaded in Austin and put on another truck. When it was delivered on September 13th the damage was unbelievable. The driver was so taken aback that he took photos of every thing that was damaged before it left the truck. I had called Mr. Levine, the owner of Panthers Moving and Storage on the 13th to tell him what we were seeing as it was off-loaded. I then sent him all the documents and photos on two separate occasions. I went through the MovingClaims.net site, the company Mr. Levine has his "Insurance" through, which asked for the paper work three separate time. Bottom line is: I had $2500-$3000 worth of damage. Moving Claims and Panthers offered $93.00 as settlement. While I will not tell anyone not to use Panthers Moving and Storage, I will suggest you think twice about it. - Scot Scurlock (I have attached just photo of damaged items. Mr. Levine has had these for 6 months.)
Move Size : 3 Bedroom Home
Service Cost : 14888 USD