Safe Ship Moving Services

Based in: Florida

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Recent Reviews

Stacy Holland

Jun 04,2025

Safeship Moving completely

Safeship Moving completely ruined my move. They arrived late, broke multiple fragile items, and refused to take responsibility. Communication was terrible — calls ignored and emails unanswered. Their staff was loud and disrespectful when confronted

Move from :

Moody,AL

To :

Pine Bluff,AR

Move Size :

1 Bedroom Home

Service Cost :

13000 USD

Michael Nichols

Jun 04,2025

Hidden Fees / No Callbacks / Severely Damaged Furniture

I was very excited for my move to the East Coast, and Safe Ship Moving Services looked great on paper. I should have found a different moving company based on my first few interactions with Safe Ship, and I hope this review will help you do the same! When I received my quote, I was told I would be paying a flat rate, I paid my deposit, and things seemed to be going well. RED FLAGS: I called the salesman back with a few questions, and he never called / emailed me back. I left three voicemails over the course of two weeks. I finally got ahold of Customer Service, and things seemed fine from that point. When I was a few weeks out from the move, I was told there would be additional costs based on my updated inventory. I struggled with this because I never gave an inventory. Before the move, I made it clear to everyone I talked to at Safe Ship that I never gave an inventory, and I was not sure what they had on file. I was never provided a solid answer, only that I would have given the inventory when I received the quote. I only mentioned I have a 1-bedroom apartment. I ended up paying almost double the quoted amount. One week before the move, I received a call asking what floor the new apartment was on, is there a service elevator, etc. I answered this and many more questions. When the movers dropped off the furniture, they charged me an additional $700, saying they did not know they had to use an elevator and what floor my new apartment was on. I'm not sure how Safe Ship did not communicate this, but I was out another $700. When I called Safe Ship to explain this, I was told there's miscellaneous fee's, which were never explained to me, and I never got an answer as to why the movers were not told these important details. Damaged furniture: I tried to call Safe Ship numerous times asking how to file a claim. I called three times, sent emails, and never heard back. I was told I had three months to file a claim, it has now been three months and I have still not received any communication back regarding my inquiry.

Move from :

Seattle,WA

To :

New York,NY

Move Size :

1 Bedroom Home

Service Cost :

6000 USD

Angela Hopkin

Jun 03,2025

I was happy

I was happy with with crew. They did all heavy lifting and our first night in the new house was awesome thanks to they guys.

Move from :

Colorado Springs,CO

To :

Colorado Springs,CO

Move Size :

1 Bedroom Home

Service Cost :

2110 USD