Aug 29,2025
I am hoping this review catches someone's eye, to learn from the mistakes I made. Please, for your sake, for your family's sake, do not book with this company. Like many people here. I have been swindled at every step of this process. The initial valuation, the price that was quoted to me was $3,300. I told by James Coleman, that if I switched my days they would be willing to do the move for $2,800. I agreed and booked the service. On the call done 3 days prior to the move, the new person Thomas Muzzio now quotes me the price of $3,600. I ask why there is almost a 1k difference. He tells me that it is because I added more thing; which I did, 4 gym bags and 2 back packs. When I asked him to go over the list with me, he was exasperated telling me that would mean going through every item on the list. I told him to email me the list and we will go through it together. After a painstaking process, we got down to $2900. I paid and the pick up day was set. Fast forward and the movers arrive. The company was "Move-with-a-pro". With them came additional fees; $50 distance fee per person ($100 total), additional packing fees of $200. There is nothing I can do at this stage of the game so I pay it. I ask the movers, when he thinks it can be there, he tells me the following Monday. Too good to be true, and it was. Monday comes, and no one with "Move-with-a-pro" is picking up my phone call. So I call safe ship moving and speak to a representative named Xavier. He tells me that I signed for 1-10 business days and that he would send an "urgent" email and get back to me with an update. I am writing this review on day 10. I called safe ship moving again as Xavier instructed me to do if I had not received my items in 10 business days. I got transferred to Xavier again, who is now telling me they have 30 days to bring my items. I ask him what the plan is as this is the second time now the plan has changed. He tells me he will send an "urgent" email. I told him to transfer me to a manager as he did nothing to help me for 9 business days. I speak to the manager who once again told me they will send an urgent email. I told him, that it is ridiculous that an email is the only way to reach the moving companies they hire and that I was able to reach the moving company not 10 minutes before I called safe ship moving customer service. As a side note, Move-with-a-pro told me "no one will deliver your things for $1,000", so maybe avoid them too. After I told the manager at safeship this, he finally called the moving company. Where it stands now, is that they will ship my things the following Monday, and to give 3-4 days after to get my things. God only knows if any of that is true and who knows what condition my belongings will arrive in if they arrive at all. The bottom line is this. People at this company will blatantly lie to you multiple times. On top of this, there is no accountability and the people that this company hires are really terrible. If you, like me, have you hands full with family, starting a new job and multiple other stressors, this company is the absolute last thing you need to further complicate your life.
Move from :
New Orleans,LA
To :
Hoffman Estates,IL
Move Size :
2 Bedroom Home
Service Cost :
3466 USD
Aug 28,2025
I recently moved my 2-bedroom apartment from Athens, Georgia to Charlotte, North Carolina, and Safe Ship Moving Services handled everything smoothly. The movers were punctual, packed up my belongings with care, and delivered them right on schedule. Nothing was damaged, and the whole process felt organized from start to finish
Move from :
Athens,GA
To :
Charlotte,NC
Move Size :
1 Bedroom Home
Service Cost :
3400 USD
Aug 28,2025
Relocating from Richmond, Virginia to Newark, Delaware, was a big step for me, but Safe Ship made it manageable. The crew packed and loaded everything efficiently, kept me updated along the way, and delivered on time. It felt reassuring knowing my belongings were in good hands, and I’d gladly recommend them for a cross-state move.
Move from :
Richmond,VA
To :
Newark,DE
Move Size :
2 Bedroom Home
Service Cost :
2300 USD
