Aug 21,2025
The pick up and delivery were great. However, the price increased substantially and the communication about the delivery was poor. I contacted them 12 days before requested delivery date. I contacted them on the morning date to check the status and it confirmed by the that afternoon for the following morning. I was instructed to pay by cash or a Walmart money order. I checked with the company and they said that since I had just requested it that day I had to comply. I told them the date, time, and person that I spoke with 12 days earlier. They then let me wire the money. It was then, that I was told that the packing materials would be left at my house for me to dispose of.On the plus side delivery was great. Isaac and Igor were efficient and pleasant. And everything arrived in perfect condition. This is my 2nd review. My first was 5 stars for the delivery.
Move from :
Rocky Hill,CT
To :
Hurley,SD
Move Size :
3 Bedroom Home
Service Cost :
9533 USD
Aug 22,2025
TERRIBLE. We warned them that we had a lot of stuff, but they said they were the professionals. They arrived a day late to pack up with too small a truck. They had to come back the next day with a truck that was also too small. Now we were two days behind our schedule for cleaning up and getting out. Then the delivery to our new house took weeks longer than expected.United Regions arrived at our new house understaffed for unloading. Due to inclement weather they just threw stuff in our garage. We had multiple pieces of broken furniture including heirlooms and electronics. Moreover, several boxes did not arrive. We have lots of kitchen things, several pieces of art, and tools that are all missing. Their insurance is by the pound so a destroyed $1000 TV value is based on how much it weighs, which is not much.I’ve moved a moderate amount. Lived in multiple states and several countries and this was BY FAR THE WORST moving experience I’ve had.
Move from :
Frankton,IN
To :
Bancroft,ID
Move Size :
3 Bedroom Home
Service Cost :
8750 USD
Aug 13,2025
This company is terrible! An absolute scam! They quoted us $21,000 to move us across the country from PA to FL. Sounds great right? Yah, it was the best estimate. But then they proceeded to change the price after they had taken our stuff. They wanted something like $54,000. So when we got to FL we paid to get the first truck entirely delivered, so we have paid about $31,500. The day we paid for the first truck they told us our total was now $64,000. They said if we couldn't pay that then they would store our stuff and start charging us storage fees. Well that was a month plus ago. No one has 3 times the initial estimate available when they have just bought a house! In addition, of the boxes we did get many things have been broken especially in the kitchen boxes! A great deal of dishes were broken beyond saving! Some things (like a container of coffee grounds) were in boxes upside down so that they spilled through the entire boxes contents! The movers scuffed up the walls of our new house too! Many furniture items were broken and a great deal of stuff was actually left behind and I ended up shipping 4 medium sized uhaul boxes through the postal service! All the companies phone lines dump into Phyllis's voicemail and all she does is argue and tell you what you owe! Upper level people in the company seemingly don't exist and definitely don't get or return phone calls! This operation is a massive scam! They're gonna want $100,000 by the time we finally are done with them! Please see my review and choose a different company! This is a scam! Be aware!
Move from :
Mechanicsburg,PA
To :
Seffner,FL
Move Size :
4 Bedroom Home
Service Cost :
64000 USD