A Plus Moving and Storage Reviews

Michael is a liar. We asked him multiple times whether he would take a specific type of payment and he agreed multiple times to it. Then when it came to payment, he refus ... Read More Michael is a liar. We asked him multiple times whether he would take a specific type of payment and he agreed multiple times to it. Then when it came to payment, he refused to accept.

I have made many mistakes in my lifetime but booking this company for my move ranks near the top. I told EVERYONE I spoke with that I would need a small truck to access m ... Read More I have made many mistakes in my lifetime but booking this company for my move ranks near the top. I told EVERYONE I spoke with that I would need a small truck to access my property, not a semi. The sales person even looked it up on Google Maps and assured me a small truck would be used 'At every step of the move I reconfirmed that it must be a small truck, not a semi . The contract showed no accessibility for a semi. When the delivery was within 24 hours the driver called. The first thing I asked him to confirm was that they had a smaller truck. No, they had a semi. They could not get into our property (which I knew they wouldn't be able to), had to find a large U-Haul, offload it from the semi and then deliver it to us on the U-Haul. They then made us pay an additional $950 for this expense. I called the General Manager to discuss this, he was very rude , made every excuse imaginable, accused me of not understanding how they do business and when I asked if the company would absorb this expense he said "do you think you're my mother? Why would I consider covering this cost?" This was the General Manager......REALLY???? RUN, don't WALK away from this company. They will promise you anything to get the booking and then all they do is tell you what you must and must not do.

From the first call to the last handshake, A Plus Moving & Storage provided exceptional customer service. My move coordinator was incredibly patient and answered all my q ... Read More From the first call to the last handshake, A Plus Moving & Storage provided exceptional customer service. My move coordinator was incredibly patient and answered all my questions thoroughly. The movers themselves were courteous and kept me informed throughout the entire process. They even helped disassemble and reassemble some furniture, which was a huge weight off my shoulders.

Great movers. They were amiable and worked really quickly. I'll make use of them once more. Many thanks to all of you! Great movers. They were amiable and worked really quickly. I'll make use of them once more. Many thanks to all of you!

With so many moving companies to choose from, we are very happy with our choice! Our movers arrived promptly, even a couple minutes earlier than the scheduled time. The 3 ... Read More With so many moving companies to choose from, we are very happy with our choice! Our movers arrived promptly, even a couple minutes earlier than the scheduled time. The 3 man team worked super quickly and efficiently! They handled all our furniture with care. We were super happy with the job well done and would certainly use them again if we move in the future!

Moving can be a nightmare, but they made it a breeze! From the initial quote to the final box unloaded, their team was professional, efficient, and incredibly careful wit ... Read More Moving can be a nightmare, but they made it a breeze! From the initial quote to the final box unloaded, their team was professional, efficient, and incredibly careful with my belongings. They saved the day..

The movers exceeded all expectations! They were understanding of my unique needs and patient. Unquestionably stress-free! The movers exceeded all expectations! They were understanding of my unique needs and patient. Unquestionably stress-free!

A Plus Moving & Storage provided exceptional service! Efficient, careful, and professional team made our move stress-free. A Plus Moving & Storage provided exceptional service! Efficient, careful, and professional team made our move stress-free.

The company gave the best quote, the fastest appointment booking, and was the most polite. I absolutely recommend this company for anyone who needs to move. This company ... Read More The company gave the best quote, the fastest appointment booking, and was the most polite. I absolutely recommend this company for anyone who needs to move. This company was very professional. They were a professional, reliable company. The delivery went smoothly, guys were polite, efficient, professional and on time. I wouldn't hesitate to recommend them.

Working with A Plus Moving & Storage was a delight, and their special offer made my move easier. efficient and enjoyable throughout a demanding physical or mental activit ... Read More Working with A Plus Moving & Storage was a delight, and their special offer made my move easier. efficient and enjoyable throughout a demanding physical or mental activity Again, if I had to move again, they'll be our first choice. Their performance completely astounded me.