Alliance Van Lines

With their help, I was able to go around the city with ease and speed. I would recommend them to anybody looking for movers because of the excellent work they did. ... Read More With their help, I was able to go around the city with ease and speed. I would recommend them to anybody looking for movers because of the excellent work they did.

I haven't even moved yet and can get no customer service to get answer regarding the move the sales rep. Gary will not respond to emails and their customer service people ... Read More I haven't even moved yet and can get no customer service to get answer regarding the move the sales rep. Gary will not respond to emails and their customer service people are rude I am a senior citizen already stressed by this move and seem to be forgotten once the deposit was made. Also, pay close attention to the "binding estimate" as that is the charge for them preparing the estimate of $2250.30 the customer service rep stated this when I questioned it.

Overcharged by 50 %Quote 2200.00 and billed 3100 - claiming packaging items - Cost of China Box $50.00 each. Bubble Wrap 100.00 and so on.. See the items identified as in ... Read More Overcharged by 50 %Quote 2200.00 and billed 3100 - claiming packaging items - Cost of China Box $50.00 each. Bubble Wrap 100.00 and so on.. See the items identified as included by Alliance. The Company needs to be HONEST and say the relevant charges. Should not force the Customer to pay - after the load is at your doorstep and you MUST pay to get your load. This is the wrong approach. A lot of unnecessary mental drama was caused. CSR should be more accessible for a conversation. The written Quote we received included this QUOTE INCLUDES Door-to-Door Service All labor involved with loading and offloading your shipment. Wrapping and padding The crew will wrap and protect any larger items to ensure safety during transportation. This service is performed at the origin. Color Coded Tags Tagging of each item that leaves your home with color coded stickers. Inventory List Preparation of Inventory Pages that correspond color coded tags. A copy is provided by the lead crew member for your records to ensure that everything that was picked up arrives at destination. Disassembly To ensure safety of household items during transportation, our crew will disassemble items that require this service. Only basic disassembly is included. Movers Liability Basic Mover’s liability of 60 cents per pound per article is included with shipping rates. Additional coverage is available upon request. Please inquire with your sales consultant for further details.