American Dream Relocation

American con man and thieves relocation

Instead of American Dream Relocation coming, they sent a third-party to move us. Unlimited Moving and Storage, the “associates” name is Stivenson Mendez. It was only ... Read More Instead of American Dream Relocation coming, they sent a third-party to move us. Unlimited Moving and Storage, the “associates” name is Stivenson Mendez. It was only two guys for the entire house, and they didn’t even finish it the same day like they were supposed to. Plus they refused to not charge us for stairs, even though American Dream Relocation made that guarantee. In this house we had two sets of stairs, going upstairs, and one to the attic area. They not only charged us for using stairs, they double charged us because there were two sets of stairs going up to the 2nd level , I mean, WTF?! Seriously?! If I had known that they were gonna do that, I would have them just use one set of stairs! They also charged extra for items they felt were too heavy, I.e a cement bench we had in our backyard. None of this was communicated a head of time and we’ve moved that bench several times and other companies did not charge extra. They nickeld and dimed us left and right . We called American Dream Relocation , multiple times. We tried both Billy, and Frank. We spoke to each of them once, and they were supposed to sort it all out. Then we never heard from them again! No return phone calls, no returned text messages, all phone calls to them, went to voicemail, or just continued to ring. Absolutely no contact, or assistance, once they got our deposit! A truly horrible company, and dishonest company to deal with, especially during such a stressful time. We even had to pay them twice because they changed the price before the move. (that should’ve been a sign right there!) Then the “movers” that were sent, that came underprepared and understaffed, wanted the $4000 in cash! And only cash! After about an hour and phone calls going back-and-forth to the offices, he accepted a check, under the name . No credit card like a normal company, but a check to a specific name, Stivenson Mendez. (That sure doesn’t sound like a company.) And on top of it, they refused to give us receipts! The main guy spoke English, but the other guy didn’t speak a word outside of Spanish. So he never knew what we were asking. Then, after Unlimited Moving and Storage loaded half our stuff on the truck, came back and said “since there was more than we planned, that will be an extra $8000 charge” so this hour and a half move went from $4000, to $12,000!!! And of course they wanted that in all cash! We had to borrow from five different relatives just to come up with the money, and pull some from my wife’s 401(k)! I don’t know if they felt like they could rip us off because I’m handicapped now, after two strokes, or what! We almost had to give up the house we were moving into, because we were charged such ungodly amount for their moving services! Of course, they said we didn’t have to pay it and they would leave, but they already had half our stuff loaded, and we were supposed to be out the next day! A true bait, and switch con game! Then to top it all off, our new house had stairs too, and they refused to move anything off the truck until we paid them an additional $300! Even though we just paid them $12,000 for the move! Oh, and this was at 11 PMp.m. that they finally showed up, 10 days after we asked them to drop it off. They said oh we have two weeks to drop it off, but we told them over two weeks out. And they still didn’t do it on time. Plus, just to make things more fun, they lost a bunch of our things! They said they’ll track them down, and bring it over next time they are in Cincinnati. That was six months ago! Guess they never came back to Cincinnati again?! so they just kept our things! Anything else missing, they would give us 0.06 per pound of the items they lost! Seriously?! we had to pay a hell of a lot more than that for the items in the first place! We also received other people’s belongings, after we told them they didn’t even bother to come and get it and return the items to their rightful owner. Additionally, things mysteriously disappeared from the move! There were several items, but the most painful one for me was a $400 sword, that was used on the TV show Highlander! It was one of my view prize possessions. What’s really strange, is that I had it hidden in a wardrobe box, since that’s all that it would fit in. But that box had been opened, and resealed with that plastic wrap on it! It is very mysterious, that something would vanish into thin air when it was securely packed in a box! Sorry for the long story, but I just wanna make sure people know what is going on with these Companies! American Dream Relocation, Billy, Frank, Unlimited Moving and Storage and finally that Stivenson Mendez are thieves, con, artist, and liars! And just for reference, the hour and a half move for $12,000, my move from Texas all the way to Kentucky, a 15 hour move, only cost $6000! Do yourself a favor, and stay far away from these people! Run, don’t walk away!

This company is AMAZING!

This company is AMAZING! I would highly recommend using this company if you ever move. From getting quoted for my move, to getting my move day scheduled, every person I s ... Read More This company is AMAZING! I would highly recommend using this company if you ever move. From getting quoted for my move, to getting my move day scheduled, every person I spoke with was super professional. The two movers I had (RICHARD and TYLER) were wonderful and so polite. They worked hard and fast to load and unload the truck in a timely manner and put everything where you want it once you get to your new home. Another important thing is NONE of my furniture was damaged and NONE of my items were broken which is exactly what you hope for when moving. I greatly appreciate their excellent service!

The very strong young men showed up on time

The very strong young men showed up on time, worked quickly, and the bill was less than quoted. We have used Changing Spaces many times and would not dream of using any o ... Read More The very strong young men showed up on time, worked quickly, and the bill was less than quoted. We have used Changing Spaces many times and would not dream of using any other movers We had a couple of ‘hiccups’ due to scheduling miscommunication, but Changing Spaces fixed everything with their excellent customer service. Austin and his two associates were extremely courteous, they moved quickly, nothing they couldn’t do! This was a 2 part move and they really did a fantastic job.

I can’t say enough good things about American Dream Relocation

I can’t say enough good things about American Dream Relocation. Josh came out gave us a quote followed up like he said..Kayla called and confirmed everything.. we were ... Read More I can’t say enough good things about American Dream Relocation. Josh came out gave us a quote followed up like he said..Kayla called and confirmed everything.. we were worried about having to reschedule due to our closing when I talked with Josh it was no big deal which was so nice since I was stressed already. We didn’t reschedule thank goodness. I received a phone call and then a text when the crew was otw. What a great group of guys!!! Reginald, Coco and I can’t remember the other two guys name.. it was a hectic day and they made it fun, they were professional, helpful, polite.. they moved us from a 3 story townhouse to our new home. When we got to the new place they put down boxes to keep our floors from being scratched, we’re careful of the walls and the doors. I wouldn’t hesitate to recommend American Dream Relocation!! Thank you for making a stressful situation less stressful!!!!

incredibly efficient and skilled.

Jarvel and his team were not only polite but also incredibly efficient and skilled. They flawlessly executed their tasks, showcasing their expertise in handling furniture ... Read More Jarvel and his team were not only polite but also incredibly efficient and skilled. They flawlessly executed their tasks, showcasing their expertise in handling furniture and delicate belongings. The team worked with precision and speed, never compromising on quality or safety. They completed the job in a timely manner, exceeding our expectations. I would enthusiastically recommend American Dream Relocation to anyone in need of a reliable and trustworthy moving company. Jarvel and his team understand the importance of customer satisfaction and deliver on their promises. With their exceptional service, the entire moving experience was made hassle-free and convenient. If you're searching for a moving company that goes above and beyond, look no further than American Dream Relocation. They have proven themselves to be true professionals in every sense of the word. Thank you to Jarvel and your incredible team for your outstanding service!

Highly recommend!

I had an absolutely fantastic experience with American Dream Relocation! From start to finish, the process was smooth, professional, and stress-free. The team arrived on ... Read More I had an absolutely fantastic experience with American Dream Relocation! From start to finish, the process was smooth, professional, and stress-free. The team arrived on time, handled all of my belongings with great care, and worked efficiently while still paying attention to detail. They were friendly, respectful, and went above and beyond to ensure everything was packed, moved, and unpacked perfectly. Pricing was fair and transparent, with no surprises. I couldn’t have asked for a better moving experience, and I’ll definitely use them again in the future. Highly recommend!

They both did great,

I had a good experience with Tae & William, about them moving my things on yesterday. They both did great, caring work with moving my things & they protected all my thing ... Read More I had a good experience with Tae & William, about them moving my things on yesterday. They both did great, caring work with moving my things & they protected all my things to make sure that nothing got damaged. I truly appreciate all of their care & hard work! & I truly appreciate their respect & decency unto Me in general, while also honoring my requests with their actions, about certain ways & situations I needed them to do, about my things. Their WORK was OUTSTANDING & their ATTITUDES was GREAT!

They did such a great job!

As our first time using movers, we were incredibly stressed about who to choose. It seemed like everyone had horror stories and terrible things to say about every company ... Read More As our first time using movers, we were incredibly stressed about who to choose. It seemed like everyone had horror stories and terrible things to say about every company. After looking around online we decided to go with American Dream Relocation and I am so so happy we did. Kerstin at the office was so sweet and understanding when we had to reschedule due to our HVAC dying. She made everything a breeze and reassured us every step of the way. Ken and his guys arrived on time, were incredibly respectful, and so diligent about treating our belongings with care. I am not kidding when I say that wrapped up everything and somehow managed not to scuff the walls or doorframes. When they made it to the house they unloaded quickly, checking where each piece needed to go, reassembled all the furniture, and cleaned up after themselves. NO hidden fees. No surprise charges. And now, over a week later, we still haven't noticed anything amiss. I can honestly say I WILL be recommending American Dream Relocation to everyone I know in the future. They did such a great job!

This company is amazing!

This company is amazing! I had such a horrible experience with my last local mover that I was expecting similar situation. Wow, was I surprised! Ga Pack and Load had a ve ... Read More This company is amazing! I had such a horrible experience with my last local mover that I was expecting similar situation. Wow, was I surprised! Ga Pack and Load had a very reasonable estimate. Melissa was always a joy to work with and answered every question I had with incredible professionalism and friendliness. She helped me plan every detail of my move. And, just wait until you meet Jesus and his crew. They were fast, efficient, courteous and so professional. Everything I asked them to do always got an immediate positive response. I would almost move everyday if I could have this superior crew to do it ( well, not really want to move everyday day but sure would always ask for this group of gentlemen.) this company is absolutely wonderful to move with.

I cannot recommend them highly enough!

American Dream Relocation truly exceeded my expectations. With minimal notice, they stepped up and seamlessly moved my entire apartment, saving me from an immense amount ... Read More American Dream Relocation truly exceeded my expectations. With minimal notice, they stepped up and seamlessly moved my entire apartment, saving me from an immense amount of stress. Their service can only be described as 'white-glove', handling everything with care and precision. They were responsive, professional, and went above and beyond to ensure a smooth move. I cannot recommend them highly enough!