Choice Vanline

Beware Unprofessional Company.

Communication was one of the biggest problems with my move. I was not kept properly informed about the timing and had to ask for updates myself. The actual moving process ... Read More Communication was one of the biggest problems with my move. I was not kept properly informed about the timing and had to ask for updates myself. The actual moving process also had several delays. I hope the company improves its customer communication.

Terrible communication on important matters.

The movers did not arrive at the agreed time, which immediately put the whole schedule behind. I had to wait around without receiving a clear update about their arrival. ... Read More The movers did not arrive at the agreed time, which immediately put the whole schedule behind. I had to wait around without receiving a clear update about their arrival. The loading process was also slower than expected. Overall, it was a frustrating start to the move.

Poor estimate and poor communication.

I noticed damage to one of my household items after the move was completed. I had expected the movers to take extra care with larger furniture pieces. The overall handlin ... Read More I noticed damage to one of my household items after the move was completed. I had expected the movers to take extra care with larger furniture pieces. The overall handling did not give me much confidence. This was not the service I was expecting.

Terrible Service.

The move started off poorly because the movers arrived much later than expected. I had planned my day around the agreed schedule, so the delay was frustrating. The loadin ... Read More The move started off poorly because the movers arrived much later than expected. I had planned my day around the agreed schedule, so the delay was frustrating. The loading also took longer than necessary. Overall, I was not satisfied with the service.

Broken agreements.

The moving team took much longer than the estimated timeframe. There were delays during both loading and unloading, and the schedule became difficult to manage. I also fe ... Read More The moving team took much longer than the estimated timeframe. There were delays during both loading and unloading, and the schedule became difficult to manage. I also felt that the process lacked coordination. I hope the company improves its organization.

Pleasant and Proficient!

Order #43019. All glass & furniture were delivered in perfect condition. They even assisted in re-assembling my standing desk, making sure all of the cables were tidied a ... Read More Order #43019. All glass & furniture were delivered in perfect condition. They even assisted in re-assembling my standing desk, making sure all of the cables were tidied and untangled.

They Were Mind Blowing

Smooth, painless and well done. They set in place protective runners to guard the hardwood floors and made sure each box was in the proper room as per my labels. ... Read More Smooth, painless and well done. They set in place protective runners to guard the hardwood floors and made sure each box was in the proper room as per my labels.

I am so grateful to find such a great moving company.

I was moving to a new job with a definite time frame. Fortunately, they moved on time and did everything perfectly. They were very on time and professional! ... Read More I was moving to a new job with a definite time frame. Fortunately, they moved on time and did everything perfectly. They were very on time and professional!

they handled everything very well.

I am moving my bulky furniture to a loft with narrow hallways, and this moving company was really amazing! They were prepared for all the tricky turns, and my sectional a ... Read More I am moving my bulky furniture to a loft with narrow hallways, and this moving company was really amazing! They were prepared for all the tricky turns, and my sectional and bed frame did not get a single scratch. True professionals!

Overall, the process felt organized and stress-free.

The crew arrived prepared and got started without wasting time. They protected the furniture properly and handled the boxes carefully throughout the move. Overall, the pr ... Read More The crew arrived prepared and got started without wasting time. They protected the furniture properly and handled the boxes carefully throughout the move. Overall, the process felt organized and stress-free.