Golden Gate Relocation LLC Reviews

My gratitude exceeds the limits of language. I have never required the services of a moving company, although I relocated many times. To work with Mark, the owner, was a ... Read More My gratitude exceeds the limits of language. I have never required the services of a moving company, although I relocated many times. To work with Mark, the owner, was a delight. Before leaving, he ensured I was satisfied with the work by thoroughly reviewing my requests, providing a comprehensive estimate, and answering all of my questions.

The staff worked fast to help me relocate. While I was still packing, they waited patiently and assisted me in whatever way they could. I'm using Golden Gate Relocation L ... Read More The staff worked fast to help me relocate. While I was still packing, they waited patiently and assisted me in whatever way they could. I'm using Golden Gate Relocation LLC for the first time today. Absolutely necessary. Thanks a ton, guys, for all your assistance with my move.

Relocating was a breeze. When the movers were almost there, they gave a call. Timely arrival. It seems like they were given an easy assignment. They did an excellent job ... Read More Relocating was a breeze. When the movers were almost there, they gave a call. Timely arrival. It seems like they were given an easy assignment. They did an excellent job and were very careful with our possessions. Their manager was in constant contact with us while we relocated. Your efforts are much valued.

ORIGINAL: Only because I had to give a star they get 1. They pulled a huge bait and switch on my grieving mother after losing my dad. Told us one amount, guaranteed us th ... Read More ORIGINAL: Only because I had to give a star they get 1. They pulled a huge bait and switch on my grieving mother after losing my dad. Told us one amount, guaranteed us this amount for 4 weeks, the day of the move, they doubled it. Almost walked off the job, we had no choice but to pay it. When the items were delivered (2 weeks late) they were destroyed. This was my parents entire home/collections and heirlooms! There was over $10,000 in damage. They have never responded to any phone calls, emails, certified mail, demand packages or Proof of Service for our lawsuit. Their agent of service for California refuses service! They had their "insurance adjuster" offer us $136 via email for the damage. We are talking irreplaceable heirlooms! And high end clothing & purses stolen from my mother. You would be a fool to use them, All of these positive reviews are made up and/or fake. I personally know of one other party, after our move, that used them and received the same treatment/damage.

This was the worst moving experience I have ever had. The gal who gave me a quote was wonderful, but from that point on, service was deplorable. I paid an extra $1500 f ... Read More This was the worst moving experience I have ever had. The gal who gave me a quote was wonderful, but from that point on, service was deplorable. I paid an extra $1500 for the packing service. The "packers" (I use the term loosely) arrived at noon reeking of marijuana. There were five of them, so it was hard to keep track of what they were doing and where they were. Things were haphazardly thrown into boxes with no consistency as to what room the things were from (i.e., something from the office in with something from the kitchen). None of the boxes were labeled, making the unpacking miserable. Care was not taken when wrapping glass items. I had a 150+ year old china cabinet with curved glass which showed up with one of the door's glass broken. Several other items were broken or bent. Lots of nicks and scrapes, as well. They were rude to my neighbor, when asked what they were doing (they were poking a stick at a little lizard that was in the front yard). Needless to say, their focus was not on the careful packing of my items. In addition, I was told that if I paid for everything up front, things would arrive faster. It took the full 21 days for my things to get to Iowa. I highly discourage anyone who is thinking about using this company for a move. If you are going to use them, be sure to ask enough questions before shelling out money for the packing service. I also suggest that the company hire women to do the packing - or at least train the people who are going to do it, so that care is taken when packing. It was a wasted $1500. I wish in retrospect that I would have packed everything myself. The claims process is also a joke. Pages and pages of documentation required for very little reimbursement. All-in-all, a horrible experience.

These 3 movers are the best ones I’ve had in a long time! Very polite, knowledgeable, fast and friendly! Would definitely recommend to anyone looking for a service that ... Read More These 3 movers are the best ones I’ve had in a long time! Very polite, knowledgeable, fast and friendly! Would definitely recommend to anyone looking for a service that they do.Thanks again, Jessie, Marcos and PJ!

They lost some of our belongings and won’t return calls. They will increase the price after they show up and start to load. And don’t fall for their sales pitch that ... Read More They lost some of our belongings and won’t return calls. They will increase the price after they show up and start to load. And don’t fall for their sales pitch that their movers are employees and not contractors. Don’t use this company. There’s a reason there are lawsuits against them.

These movers were amazing! They handled my grandma's old piano like it was gold, ensuring it arrived without a single scratch. I highly recommend their expertise! ... Read More These movers were amazing! They handled my grandma's old piano like it was gold, ensuring it arrived without a single scratch. I highly recommend their expertise!

I hired this company to help me relocate my huge royal-style dining table with lots of possessions easily, and they were truly legit. The three men who came were competen ... Read More I hired this company to help me relocate my huge royal-style dining table with lots of possessions easily, and they were truly legit. The three men who came were competent and cooperative and finished the task in record time. We plan on using them again shortly for another relocation.

We were told we’d get a written agreement on the price once the foreman walked our home. All good until they ran out of truck space. Nothing added, but they say we need ... Read More We were told we’d get a written agreement on the price once the foreman walked our home. All good until they ran out of truck space. Nothing added, but they say we need $2,000 more to take the rest of our stuff. Now our stuff is being held hostage because they are underhanded and dirty. Also, owner won’t contact me back. DO NOT USE THEM!!!!