Hansen Bros. Moving & Storage Newcastle Reviews

Hansen moved me to another state (via 3 trucks).Upon delivery driver pressures you (he was in a hurry) to sign that you have received everything. I did sign and noticed o ... Read More Hansen moved me to another state (via 3 trucks).Upon delivery driver pressures you (he was in a hurry) to sign that you have received everything. I did sign and noticed one hour later I was missing a picture. I immediately reported this to Hansen Moving. I received no help from Hansen nor did I get help from Allied. All pointed to me saying "I signed for the shipment". This is very disappointing, lesson to be learned, "count every item" before delivery driver leaves.I had hoped for better customer service from Hansen, considering they are local. I would not recommend them due to lack of customer service.

Prompt, professional and reasonably priced. Thanks for helping make an extremely stressful experience easier. Prompt, professional and reasonably priced. Thanks for helping make an extremely stressful experience easier.

I recently moved from Renton to Kent WA with the help of the Hansen Bros. Moving Co. The only thing which would have been better was free service. I promptly received a q ... Read More I recently moved from Renton to Kent WA with the help of the Hansen Bros. Moving Co. The only thing which would have been better was free service. I promptly received a quote on request; I was kept informed by their office and the moving guys were prompt, professional and quick. Even a short move is extremely stressful, so I can only guess that some customers have extremely unrealistic expectations. My heartfelt appreciation goes out to this moving company!

Our company used Hansen Bros for our move and they were so great! Mike came in and provided us precise instructions for labeling and prepping the materials/furniture for ... Read More Our company used Hansen Bros for our move and they were so great! Mike came in and provided us precise instructions for labeling and prepping the materials/furniture for packing. Then when the guys showed up, they were efficient, polite, professional and fast! All of them were spectacular! Josh, Simeon & Brian especially stood out. Really adept communicators. They made this stressful time much easier than anticipated and I highly recommend them!

From start to finish, my interaction w/ Hanson Bros was stellar. The salesperson made my life so easy -- providing information, answering questions, and even letting me c ... Read More From start to finish, my interaction w/ Hanson Bros was stellar. The salesperson made my life so easy -- providing information, answering questions, and even letting me change the date once with ease. Once the 3 movers arrived, they were friendly, speedy, and careful w/ all of my belongings. Hansen Bros made this a stress free experience and I really appreciated that. Thank you, thank you.

A great company to conduct business with! Always very helpful. They made my move stress-free and seamless A great company to conduct business with! Always very helpful. They made my move stress-free and seamless

Very professional and helpful. Fair price with great service. Offered ways for us to reduce the cost. Day of move went smoothly and quickly. Professionals all the way. ... Read More Very professional and helpful. Fair price with great service. Offered ways for us to reduce the cost. Day of move went smoothly and quickly. Professionals all the way.

I have used Hansen Bros Storage for a number of years and I have always appreciated their professionalism and politeness. I have used Hansen Bros Storage for a number of years and I have always appreciated their professionalism and politeness.

Great professional teams for both our move out and back in, for our remodel. Easy to work with, cheerful and fun too! Great professional teams for both our move out and back in, for our remodel. Easy to work with, cheerful and fun too!

Good work environment, very convenient, recommended 👍 We were grateful to have him in charge of our move. Good work environment, very convenient, recommended 👍 We were grateful to have him in charge of our move.