Hello Movers LLC Reviews

ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever ha ... Read More ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever had. I was initially quoted $1,706.25 for the move, including a $350 fuel surcharge, which seemed reasonable. However, the final bill was an outrageous $2,037.50, with no clear justification for the extra charges. Here are the major issues I encountered: 1. Deceptive Pricing:The movers were dispatched from a location much farther away than initially disclosed, resulting in travel time nearly double the original estimate. This additional travel time was not communicated to me and significantly increased the cost. It's a blatant case of bait and switch. 2. Unjustified Break Charges: The movers took a lunch break during the move, and I was billed for this downtime. According to the contract and standard industry practices, I should not be charged for movers' breaks. This is highly unprofessional and unethical. 3. Lack of Transparency: Despite multiple requests, I was never provided with a detailed breakdown of the charges. The company failed to explain the sudden increase in cost and ignored my inquiries. This lack of transparency is unacceptable. 4. Poor Customer Service: When I tried to dispute the charges, I was met with rude and dismissive responses. The customer service team showed no interest in addressing my concerns or providing a fair resolution. I dealt with Nicole, Gilbert and their father Xavier whom may sounds like a nice family business but theyâ re really just rude bullies. 5. Overpriced Materials: I was charged exorbitant rates for packing materials, far above what was initially quoted. This added to the already inflated bill and felt like an attempt to squeeze every possible dollar from me. In summary, Hello Movers exemplifies everything that can go wrong with a moving company: deceptive pricing, unethical practices, poor communication, and terrible customer service. I would strongly advise anyone considering their services to look elsewhere. Save yourself the headache and choose a company that values honesty and customer satisfaction. Avoid Hello Movers at all costs!

Alex, Carlos, and Anthony were phenomenal! They were efficient, careful and very kind! I highly recommend using this company. Alex, Carlos, and Anthony were phenomenal! They were efficient, careful and very kind! I highly recommend using this company.

They are experts at moving. My office supplies arrived promptly, and the entire transaction was handled efficiently. I only needed to make a few gestures. Despite my best ... Read More They are experts at moving. My office supplies arrived promptly, and the entire transaction was handled efficiently. I only needed to make a few gestures. Despite my best efforts to aid them, they assured me they would ultimately succeed, and they ultimately did.

Shawn and his group are a credit to the company. They arrived promptly, were polite, and handled themselves expertly. They were also considerably swifter than I had expec ... Read More Shawn and his group are a credit to the company. They arrived promptly, were polite, and handled themselves expertly. They were also considerably swifter than I had expected.

The packaging team at Hello Movers LLC is absolutely killing it! They deserve a big shoutout! They were super careful with my stuff and used strong custom-cut boxes for e ... Read More The packaging team at Hello Movers LLC is absolutely killing it! They deserve a big shoutout! They were super careful with my stuff and used strong custom-cut boxes for each item.

Ahmad and his team were incredible, they got us done quickly and efficient. They were all very polite and handled everything with care. True definition of professionals ... Read More Ahmad and his team were incredible, they got us done quickly and efficient. They were all very polite and handled everything with care. True definition of professionals

Aaron, George and a new guy were great! This was our 3rd move with this company. They have been professional every time. They take care of your stuff as well. Use ‘em. ... Read More Aaron, George and a new guy were great! This was our 3rd move with this company. They have been professional every time. They take care of your stuff as well. Use ‘em.

Highly recommended movers, efficient and experienced for their job. These guys have raised the bar high for the rivals. To me, Hello Movers LLC is a perfect fit for any r ... Read More Highly recommended movers, efficient and experienced for their job. These guys have raised the bar high for the rivals. To me, Hello Movers LLC is a perfect fit for any relocation assistance.

After all, I provoked myself to leave my childhood home to move into a new home. During the move, they worked admirably in every way. It took the staff around few hours t ... Read More After all, I provoked myself to leave my childhood home to move into a new home. During the move, they worked admirably in every way. It took the staff around few hours to carefully pack my possessions. I used a lot of tape and newspaper to secure my goods and ensure their safety while transported. All of my belongings arrived on time and in excellent condition.

The crew from Hello Movers LLC arrived promptly on both the day they began packing, and the day they completed the job. Each staff member handled my belongings with great ... Read More The crew from Hello Movers LLC arrived promptly on both the day they began packing, and the day they completed the job. Each staff member handled my belongings with great care and respect. The following day, right on schedule, my belongings were delivered to my new residence.