Hello Movers LLC Reviews

Every time we dealt with Hello Movers LLC, they were both professional and friendly. As the pandemic went on, Jack was always quick to answer my questions and ease my con ... Read More Every time we dealt with Hello Movers LLC, they were both professional and friendly. As the pandemic went on, Jack was always quick to answer my questions and ease my concerns.

With their assistance, I was able to unload the truck and arrange the furniture just how I had requested. They moved me on time and did everything carefully without damag ... Read More With their assistance, I was able to unload the truck and arrange the furniture just how I had requested. They moved me on time and did everything carefully without damaging anything. Thanks a lot movers.

Hello Movers LLC was disappointing. Aaron, Doug, and Joseph lacked professionalism and were neither friendly nor courteous throughout the process. They worked slowly and ... Read More Hello Movers LLC was disappointing. Aaron, Doug, and Joseph lacked professionalism and were neither friendly nor courteous throughout the process. They worked slowly and carelessly, leading to damaged belongings during the move.

ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever ha ... Read More ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever had. I was initially quoted $1,706.25 for the move, including a $350 fuel surcharge, which seemed reasonable. However, the final bill was an outrageous $2,037.50, with no clear justification for the extra charges. Here are the major issues I encountered: 1. Deceptive Pricing:The movers were dispatched from a location much farther away than initially disclosed, resulting in travel time nearly double the original estimate. This additional travel time was not communicated to me and significantly increased the cost. It's a blatant case of bait and switch. 2. Unjustified Break Charges: The movers took a lunch break during the move, and I was billed for this downtime. According to the contract and standard industry practices, I should not be charged for movers' breaks. This is highly unprofessional and unethical. 3. Lack of Transparency: Despite multiple requests, I was never provided with a detailed breakdown of the charges. The company failed to explain the sudden increase in cost and ignored my inquiries. This lack of transparency is unacceptable. 4. Poor Customer Service: When I tried to dispute the charges, I was met with rude and dismissive responses. The customer service team showed no interest in addressing my concerns or providing a fair resolution. I dealt with Nicole, Gilbert and their father Xavier whom may sounds like a nice family business but theyâ re really just rude bullies. 5. Overpriced Materials: I was charged exorbitant rates for packing materials, far above what was initially quoted. This added to the already inflated bill and felt like an attempt to squeeze every possible dollar from me. In summary, Hello Movers exemplifies everything that can go wrong with a moving company: deceptive pricing, unethical practices, poor communication, and terrible customer service. I would strongly advise anyone considering their services to look elsewhere. Save yourself the headache and choose a company that values honesty and customer satisfaction. Avoid Hello Movers at all costs!

Alex, Carlos, and Anthony were phenomenal! They were efficient, careful and very kind! I highly recommend using this company. Alex, Carlos, and Anthony were phenomenal! They were efficient, careful and very kind! I highly recommend using this company.

They are experts at moving. My office supplies arrived promptly, and the entire transaction was handled efficiently. I only needed to make a few gestures. Despite my best ... Read More They are experts at moving. My office supplies arrived promptly, and the entire transaction was handled efficiently. I only needed to make a few gestures. Despite my best efforts to aid them, they assured me they would ultimately succeed, and they ultimately did.

Shawn and his group are a credit to the company. They arrived promptly, were polite, and handled themselves expertly. They were also considerably swifter than I had expec ... Read More Shawn and his group are a credit to the company. They arrived promptly, were polite, and handled themselves expertly. They were also considerably swifter than I had expected.

The packaging team at Hello Movers LLC is absolutely killing it! They deserve a big shoutout! They were super careful with my stuff and used strong custom-cut boxes for e ... Read More The packaging team at Hello Movers LLC is absolutely killing it! They deserve a big shoutout! They were super careful with my stuff and used strong custom-cut boxes for each item.

Ahmad and his team were incredible, they got us done quickly and efficient. They were all very polite and handled everything with care. True definition of professionals ... Read More Ahmad and his team were incredible, they got us done quickly and efficient. They were all very polite and handled everything with care. True definition of professionals

Aaron, George and a new guy were great! This was our 3rd move with this company. They have been professional every time. They take care of your stuff as well. Use ‘em. ... Read More Aaron, George and a new guy were great! This was our 3rd move with this company. They have been professional every time. They take care of your stuff as well. Use ‘em.