Medal of Honor Moving Group

The move was agonizingly slow! One of the movers moved slowly and inexperiencedly. One little bedroom was moved in 3 and 1/2 hours. What a waste of time! ... Read More The move was agonizingly slow! One of the movers moved slowly and inexperiencedly. One little bedroom was moved in 3 and 1/2 hours. What a waste of time!

Everything in the warehouse had been carefully checked before the movers arrived, and guess what? When the movers arrived, they told me I'd need twice as much room. ... Read More Everything in the warehouse had been carefully checked before the movers arrived, and guess what? When the movers arrived, they told me I'd need twice as much room.

Very disappointed with the interaction I had with MOH moving group. After doing research to compare costs for moving with a professional company vs DIY moving I have deci ... Read More Very disappointed with the interaction I had with MOH moving group. After doing research to compare costs for moving with a professional company vs DIY moving I have decided to move my few items across the country myself. Upon making this decision I texted MOH moving group to say "I appreciate you reaching out to me but I have decided to go a different direction with my move, so I no longer require your services." I received texts back and forth inquiring as to why I chose to do this instead of use a professional company and I explained that I understand the costs of a DIY move and that is the route I want to take, and no I did not choose to go with another professional moving company. I have included screenshots of the texts I received from the MOH representative, needless to say I was shocked at the tone and assumptions this representative was making. I grew up in a military family who has moved across the country countless times both DIY and using professionals and understand exactly the implications of doing it myself and how to move, pack, etc. I also was shocked at how personally this representative took my rejection of using their services, I had not even received an estimate yet or started any sort of professional relationship with this company

Called at the last minute to change the date of the move - after I called to make sure they are showing up. All they were worried about was making sure I had their paymen ... Read More Called at the last minute to change the date of the move - after I called to make sure they are showing up. All they were worried about was making sure I had their payment. No response to my concerns - HORRIBLE CUSTOMER SERVICE. I was told I would get my items in 7-10 days. No one will give me a date of when I can get my items back. I'm still waiting to see if I'm ever going to get my stuff?

You seem like you are getting a great deal but at moving day, they will nickel and dime you for everything. BEWARE they do not own their own trucks and will hire another ... Read More You seem like you are getting a great deal but at moving day, they will nickel and dime you for everything. BEWARE they do not own their own trucks and will hire another company that you are not aware of until the day of pick up. You do not get to pick which moving company and do not get a chance to look at that company’s reviews. I thought I was hiring Medal of Honor and find some unknown company knocking at my door. The movers themselves were fine but I blame Medal of Honor of the lack of communication. Kris bane was only interested in getting me to sign that contract then really explaining the extra fees. I will never trust this company again!