I had a very disappointing and frustrating experience with this MoveSafe Relocation. On the initial call, I was quoted $3,900 for an 800 sq. ft. move and paid a $1,295 de ... Read More I had a very disappointing and frustrating experience with this MoveSafe Relocation. On the initial call, I was quoted $3,900 for an 800 sq. ft. move and paid a $1,295 deposit. Everything seemed straightforward at first. However, about a week before the move, I spoke with a representative named Nikki to go over the exact same inventory list I had previously provided — and suddenly the price jumped to over $15,000. Understandably shocked, I asked to speak to a manager. I explained the situation and expressed my desire to cancel, especially since the original representative, Kory, had told me the deposit was refundable. Unfortunately, the manager informed me it was not refundable. I felt cornered but was eventually offered a compromise: a 26' truck for just under $9,000. I agreed, even though the situation already felt off. On moving day, two trucks showed up — neither of which were dedicated solely to my move. They were already partially loaded with items from other jobs. This was not what I had been promised. I called the company immediately, and they essentially told me there was nothing they could do. When my belongings finally arrived at my new home, only about 3/4 of the 26' truck was occupied with my stuff. The remaining space was filled with someone else’s items. Again, I did not receive what I had paid for — a full 26' truck dedicated to my move. This experience was riddled with misleading information, a lack of accountability, and poor customer service. I would not recommend this company to anyone. Please do your research and be wary of companies that make big promises and deliver something entirely different.

Mr. William Jarosz of Safe Ship Moving Services plays the old bait-and-switch routine. He gave me a quote, and I paid a deposit. I found out later that the deposit I paid ... Read More Mr. William Jarosz of Safe Ship Moving Services plays the old bait-and-switch routine. He gave me a quote, and I paid a deposit. I found out later that the deposit I paid was actually a " broker fee". However, Mr. Jarosz isn't even a licensed broker in the state of Florida. I was provided with a signed broker payment authorization form that I did not even sign.....I am a special education teacher who is extremely upset with the treatment I received from this company. DO NOT USE THEM TO MOVE.

I had Movesafe broker my move for January 2025. As part of this process, I provided their sales rep with images of everything that I was moving. The sales rep put togethe ... Read More I had Movesafe broker my move for January 2025. As part of this process, I provided their sales rep with images of everything that I was moving. The sales rep put together and estimate of 1100 cubic sq feet. Some of my items were missing from his estimate, but there was also additional of other items. I pointed this out and was told that it would balance out. Come moving day and the moving company documented that I have 1550 cubic sq feet of items to move. That's a 40% increase over the estimate. This resulted in an additional ~$1500 in unexpected costs for the move. While I understand that it was only an estimate, being 40% off is too far off. I contacted Movesafe and had them do a review. They took no accountability for the actions of their sales rep and offered a small $150 rebate. This is absolutely unacceptable. Their sales provided the estimate based on the images I sent and was still somehow 40% off. They should have taken accountability for this.

The service that I received could not of went any better... It was fast and friendly from start to finish... It could not of went any better at all... I would recommend t ... Read More The service that I received could not of went any better... It was fast and friendly from start to finish... It could not of went any better at all... I would recommend this company to anyone looking to move!

Worst experience moving, and we have done 3 cross country moves. They have changed company names multiple times and we have filed complaints with BBB. They were not trans ... Read More Worst experience moving, and we have done 3 cross country moves. They have changed company names multiple times and we have filed complaints with BBB. They were not transparent with their estimate, even though in all their responses they will tell you the estimate is based on info you give them, they do video walk-throughs so they just don’t do. Thorough job documenting your items. They will claim they have everything listed, and give you a paper that has everything on it, then on day of move double count items and claim you are over weight. Then you’re stuck, because you have moving date plans and can’t book anyone else last minute, not to mention you’ve already paid thousands in nonrefundable deposit. And forget about calling later to get refunded anything even if they were inaccurate in your items list. Their call center reps are so rude, you will decide to drop any claims to avoid being verbally abused over the phone. Save your money and sanity.

Arrived as expected and got right to work, they were extremely proficient and speedy. In any event, while moving my peloton and treadmill down from a third floor stroll u ... Read More Arrived as expected and got right to work, they were extremely proficient and speedy. In any event, while moving my peloton and treadmill down from a third floor stroll up. They moved my excessively pressed third floor stroll up, two room condo to my new loft in precisely three hours! I was so dazzled! Thoroughly fair and straightforward evaluating. I needed to get outsider protection to cover my peloton and treadmill and entertaining sufficient one more organization that guided me to the insurance agency wasn't insurable yet MoveSafe Relocation was! Once more, in the event that I at any point move (I trust it's not for some time) I will use them in the future and recommend them to every one of my friends and clients. They made an upsetting moving day such a ton more straightforward.

The absolute worst. Communication is terrible. They were suppose confirm pick up. I never heard from anyone. Everytime I called it was call back such and such time. Calle ... Read More The absolute worst. Communication is terrible. They were suppose confirm pick up. I never heard from anyone. Everytime I called it was call back such and such time. Called three times without respons. I was told pick up on Tuesday . They showed up Monday and everything was a rush.Furniture damaged and boxes missingSTAY AWAY FROM THIS COMPANY

Whenever I first at any point hired movers and I need to say the experience was past astonishing. This team showed up sooner than I expected and that was a welcomed surpr ... Read More Whenever I first at any point hired movers and I need to say the experience was past astonishing. This team showed up sooner than I expected and that was a welcomed surprise. They call 30 - 45 minutes out to tell you they are on route to you. Before long as they showed up they got to work. No time squandered by any means. Unscrewed my front way to get my love seat out and had it back on the hinges in less than 5 minutes. I can't express an adequate number of beneficial things about this company and group. I have proactively recommended them to other people and will keep on doing as such. I'm truly sorry I don't remember names. The entire day was only so in a hurry. In any case, I need to stretch out a sincere thank you to every individual from my 3 man group.

This company is fraud they take my $2000 and I was waiting for several days to their driver show up their drivers not show up when they show up that was after our one dri ... Read More This company is fraud they take my $2000 and I was waiting for several days to their driver show up their drivers not show up when they show up that was after our one driver come is box truck was really small and no space in inside the box truck. His truck was full when he comes see my home staff to move. He tried to make the money increase on me the amount and he was making trauma. I’m not taking this. I’m not taking that. I’m not going to do that already talk to this fraud company to the representative. I lost them everything upfront when I deposit the money they are fraud their trauma they’re making drama between their representative and the drivers. When are you going there? Make trauma increase the money make issues that that’s why we already have the contract. We can keep the money and we share them between each other and there is no any movement. They’re not not not going to do anything for the customers their trauma they are fraud fraud fraud fraud. I’m so sorry I don’t know very good English to explain every single thing, but they are fraud. My review is for Move Sayf relocation company.

Absolutely the worst company ever!!!I have written a review on Google Maps that can't be described how horrible a job was done. MoveSafe are Extortionist, Liars and absol ... Read More Absolutely the worst company ever!!!I have written a review on Google Maps that can't be described how horrible a job was done. MoveSafe are Extortionist, Liars and absolutely the worst company ever to deal with. If you select them to help you move, you'll be disappointed, dissatisfied and sorry!!