MoveSafe Relocation Reviews

I had Movesafe broker my move for January 2025. As part of this process, I provided their sales rep with images of everything that I was moving. The sales rep put togethe ... Read More I had Movesafe broker my move for January 2025. As part of this process, I provided their sales rep with images of everything that I was moving. The sales rep put together and estimate of 1100 cubic sq feet. Some of my items were missing from his estimate, but there was also additional of other items. I pointed this out and was told that it would balance out. Come moving day and the moving company documented that I have 1550 cubic sq feet of items to move. That's a 40% increase over the estimate. This resulted in an additional ~$1500 in unexpected costs for the move. While I understand that it was only an estimate, being 40% off is too far off. I contacted Movesafe and had them do a review. They took no accountability for the actions of their sales rep and offered a small $150 rebate. This is absolutely unacceptable. Their sales provided the estimate based on the images I sent and was still somehow 40% off. They should have taken accountability for this.

The service that I received could not of went any better... It was fast and friendly from start to finish... It could not of went any better at all... I would recommend t ... Read More The service that I received could not of went any better... It was fast and friendly from start to finish... It could not of went any better at all... I would recommend this company to anyone looking to move!

Worst experience moving, and we have done 3 cross country moves. They have changed company names multiple times and we have filed complaints with BBB. They were not trans ... Read More Worst experience moving, and we have done 3 cross country moves. They have changed company names multiple times and we have filed complaints with BBB. They were not transparent with their estimate, even though in all their responses they will tell you the estimate is based on info you give them, they do video walk-throughs so they just don’t do. Thorough job documenting your items. They will claim they have everything listed, and give you a paper that has everything on it, then on day of move double count items and claim you are over weight. Then you’re stuck, because you have moving date plans and can’t book anyone else last minute, not to mention you’ve already paid thousands in nonrefundable deposit. And forget about calling later to get refunded anything even if they were inaccurate in your items list. Their call center reps are so rude, you will decide to drop any claims to avoid being verbally abused over the phone. Save your money and sanity.

Arrived as expected and got right to work, they were extremely proficient and speedy. In any event, while moving my peloton and treadmill down from a third floor stroll u ... Read More Arrived as expected and got right to work, they were extremely proficient and speedy. In any event, while moving my peloton and treadmill down from a third floor stroll up. They moved my excessively pressed third floor stroll up, two room condo to my new loft in precisely three hours! I was so dazzled! Thoroughly fair and straightforward evaluating. I needed to get outsider protection to cover my peloton and treadmill and entertaining sufficient one more organization that guided me to the insurance agency wasn't insurable yet MoveSafe Relocation was! Once more, in the event that I at any point move (I trust it's not for some time) I will use them in the future and recommend them to every one of my friends and clients. They made an upsetting moving day such a ton more straightforward.

The absolute worst. Communication is terrible. They were suppose confirm pick up. I never heard from anyone. Everytime I called it was call back such and such time. Calle ... Read More The absolute worst. Communication is terrible. They were suppose confirm pick up. I never heard from anyone. Everytime I called it was call back such and such time. Called three times without respons. I was told pick up on Tuesday . They showed up Monday and everything was a rush.Furniture damaged and boxes missingSTAY AWAY FROM THIS COMPANY

Whenever I first at any point hired movers and I need to say the experience was past astonishing. This team showed up sooner than I expected and that was a welcomed surpr ... Read More Whenever I first at any point hired movers and I need to say the experience was past astonishing. This team showed up sooner than I expected and that was a welcomed surprise. They call 30 - 45 minutes out to tell you they are on route to you. Before long as they showed up they got to work. No time squandered by any means. Unscrewed my front way to get my love seat out and had it back on the hinges in less than 5 minutes. I can't express an adequate number of beneficial things about this company and group. I have proactively recommended them to other people and will keep on doing as such. I'm truly sorry I don't remember names. The entire day was only so in a hurry. In any case, I need to stretch out a sincere thank you to every individual from my 3 man group.

This company is fraud they take my $2000 and I was waiting for several days to their driver show up their drivers not show up when they show up that was after our one dri ... Read More This company is fraud they take my $2000 and I was waiting for several days to their driver show up their drivers not show up when they show up that was after our one driver come is box truck was really small and no space in inside the box truck. His truck was full when he comes see my home staff to move. He tried to make the money increase on me the amount and he was making trauma. I’m not taking this. I’m not taking that. I’m not going to do that already talk to this fraud company to the representative. I lost them everything upfront when I deposit the money they are fraud their trauma they’re making drama between their representative and the drivers. When are you going there? Make trauma increase the money make issues that that’s why we already have the contract. We can keep the money and we share them between each other and there is no any movement. They’re not not not going to do anything for the customers their trauma they are fraud fraud fraud fraud. I’m so sorry I don’t know very good English to explain every single thing, but they are fraud. My review is for Move Sayf relocation company.

Absolutely the worst company ever!!!I have written a review on Google Maps that can't be described how horrible a job was done. MoveSafe are Extortionist, Liars and absol ... Read More Absolutely the worst company ever!!!I have written a review on Google Maps that can't be described how horrible a job was done. MoveSafe are Extortionist, Liars and absolutely the worst company ever to deal with. If you select them to help you move, you'll be disappointed, dissatisfied and sorry!!

I moved From: Gardiner, MT To: Johnson Creek, WI and was exceptionally gratified with MoveSafe Relocation. The team quick to respond and gave the best quote out of ever ... Read More I moved From: Gardiner, MT To: Johnson Creek, WI and was exceptionally gratified with MoveSafe Relocation. The team quick to respond and gave the best quote out of every one of the other moving companies I conversed with. Upon the arrival of the move the movers showed up on time and got right to work. I moved into a 3rd floor walk up and the team was unquestionably speedy at emptying my possessions. I have only certain comments about my experience and would prescribe MoveSafe Relocation to other people.

MoveSafe Relocation was inconceivably expert and quick. They came in at much preferable rates over other moving companies - - even with the additional charge for driving ... Read More MoveSafe Relocation was inconceivably expert and quick. They came in at much preferable rates over other moving companies - - even with the additional charge for driving further to get to us. Indeed, even at the better price tag, they were exceptionally proficient and proficient. They had boxes and every one of the materials required for large furniture to secure and move everything well. Will enlist again for our best course of action!