North American Moving Experts LLC

Proficient will use again

Fast ENERGETOC not shy on protection & materials used easy to get along & compliant enough to perform some minor extras where I offered e tra but they declined but perfor ... Read More Fast ENERGETOC not shy on protection & materials used easy to get along & compliant enough to perform some minor extras where I offered e tra but they declined but performed. Needless to say that was added to their tip. So pleased provided lunches and drinks. Will use again. I've move about 7 time: this is my retirement move.

Horrible

The most awful, unprofessional, rip off company i have ever dealt with. As you can see from the other reviews they have no feedback or comment on the awful reviews. 1 goo ... Read More The most awful, unprofessional, rip off company i have ever dealt with. As you can see from the other reviews they have no feedback or comment on the awful reviews. 1 good review probably from a relative or coworker. I thought I was hiring north american van lines and some how ended up on their web page. They take total advantage of people. They called 12 hours before my move to tell me I owed $600 more for bulk and didn't even take all they were suppose to and said i couldn't get my deposit back because I had to cancel 72 hours before pickup. Stay clear of these guys. Nothing but rip offs

Absolutely Awful, the Worst Experience

The gentleman that ran the pickup was the absolute rudest I've ever encountered, and charged me over triple my original estimate. When I questioned the total amount, I wa ... Read More The gentleman that ran the pickup was the absolute rudest I've ever encountered, and charged me over triple my original estimate. When I questioned the total amount, I was told if I wanted to see how much room my load had taken up, he would drop all my stuff in the parking lot and leave. He said I had too much stuff and needed to be more normal (my mom had just passed and I had some boxes of hers to go through) and then proceeded to slam and kick many boxes marked fragile, breaking what was inside. When I called the company to report, they expressed remorse but never followed up and never did anything to make things right. Every time I reached someone at the company in the months following they had no idea what I was talking about and were also incredibly rude. Apparently the company is now closed, but as customer service reps are still answering the phones, I'm wondering if they rebranded under a different LLC. Horrible.

Do not waste your time or money

This is absolutely the worse moving service and believe me it’s not an exaggeration they are brokers that send you off to third parties they get off Craigslist customer ... Read More This is absolutely the worse moving service and believe me it’s not an exaggeration they are brokers that send you off to third parties they get off Craigslist customer service is horrible and they are rude because they have you in a contract and they have your stufff,very nice and professional when they’re soliciting you one you sign that contract everything changes evenThe price they tell one price for storage I had to pay a $1000 dollars when they told me it was $300

This company are scammers do not do…

This company are scammers do not do business with them they suck you in with a low estimate and when the stuff is on the truck they double the price there's nothing you c ... Read More This company are scammers do not do business with them they suck you in with a low estimate and when the stuff is on the truck they double the price there's nothing you can do specifically Anthony/tony super liar and scammer these people suck. Zero stars

This company also goes by North…

This company also goes by North American Moving, LLC and Bright Star Moving. The original quote was raised 3 times. They then assigned my move to Prime Movers who packed ... Read More This company also goes by North American Moving, LLC and Bright Star Moving. The original quote was raised 3 times. They then assigned my move to Prime Movers who packed up my apartment on May 30, 2024 and I have not heard from any of the companies or seen my property since that date. They do not answer calls or return voice mails. The address on the contract is a furniture store in Michigan. Total scam!!! Sorry I found out too late.

Thanks!!

They are extremely professional and hardworking. The best part was how great they were to work with. I highly recommend them to anyone! Their pricing is very reasonable c ... Read More They are extremely professional and hardworking. The best part was how great they were to work with. I highly recommend them to anyone! Their pricing is very reasonable compared to other companies I've worked with.

Highly recommended!

This moving company provided exceptional service from start to finish. Their team was knowledgeable, courteous, and ensured my move went smoothly. Their prompt communicat ... Read More This moving company provided exceptional service from start to finish. Their team was knowledgeable, courteous, and ensured my move went smoothly. Their prompt communication and attention to detail were much appreciated. I highly recommend them.

Highly recommend!

Actually enjoyed the moving experience with an experienced, professional crew who were with us throughout. Highly recommend! Actually enjoyed the moving experience with an experienced, professional crew who were with us throughout. Highly recommend!

Worst customer service

I want to know how to actually get a response from this company. they refuse to tell me where my belongings are or where I can make my payments. I have been in the hopita ... Read More I want to know how to actually get a response from this company. they refuse to tell me where my belongings are or where I can make my payments. I have been in the hopital after suffering a stroke and my phone was cut off so I had no way to contact anyone and once I was able to get their phone number no one ever answers nor do they respond to my email requests for help