OM Van Lines

Now that I have arrived in Santa Fe and gathered my thoughts, I can safely say that OM Van Lines is absolutely, 100%, a bait and switch operation. They outright lie as w ... Read More Now that I have arrived in Santa Fe and gathered my thoughts, I can safely say that OM Van Lines is absolutely, 100%, a bait and switch operation. They outright lie as well as lie by omission. My original quote was $4,200 to move a small one bedroom apartment from Suffern, NY to Santa Fe, NM. My final bill was over $7,000. That's a 65% increase above the original quote. You may think I made a mistake or didn't understand how much stuff I was moving, but you would be wrong. I sent them photos and dimensions of everything I wanted moved. That's how they arrived at their original quote! The only mistake I made was signing a contract with these manipulative, deceitful scammers. Their business survives only because they count on clients apathy once their items have been delivered. NOT THIS TIME! I have no misapprehensions that I will ever see a dime from these shysters but I can certainly share my experience. This company doesn't have the integrity or the spine to address this. When I complained, they were rude, threatening, disrespectful, and didn't want to hear it. They actually tried to explain how difficult it was operating a moving company, and Santa Fe was REALLY far away. Well, as far as I know, Santa Fe didn't get further away from NY after they gave me the original quote. When they come to your home to pick up your stuff, they know they have you between a rock and a hard place and have no problem taking advantage of you. William, Charlee, Lisa Marie, and Michelle are liars, not nice people and the owner of this company should be ashamed of themselves. If a guy named Igor comes to your door to pick up your stuff, shut it immediately. You're about to be screwed. I'm preparing letters and evidence for attorneys general in NJ and FL and transportation authorities, TO START. I have much more to share but i'll let the investigators handle that.

OM Van Lines gets the job done so well. I've moved more times than I care to admit and this has been the best experience of all - thanks to OM Van Lines. Great communicat ... Read More OM Van Lines gets the job done so well. I've moved more times than I care to admit and this has been the best experience of all - thanks to OM Van Lines. Great communication, so responsive, right on time on both sides, all the guys were easy to work with and so respectful. I chose the full packing option because I just couldn't do it one more time and I'm so happy I did it this way. These guys took such great care of my things and the packing they did was exceptional. Every person I interacted with from OM Van Lines made me feel right at home. I love this company and will recommend them to any one I know who is moving.

This company did their thing and I couldn't be happier. Om Van Lines gave it to me straight on the phone, gave me a good and fair price, took good care of my furniture an ... Read More This company did their thing and I couldn't be happier. Om Van Lines gave it to me straight on the phone, gave me a good and fair price, took good care of my furniture and me. The moving crew members were fast, dedicated, worked really hard and were a friendly group. We got delivered without a hitch and in a reasonably fast time and by the time OM Van Lines left our new house, everything was done and in it's place. I'm so happy we connected with OM Van Lines and will use them for all our future moves too

OM Van Lines is on of those companies that really cares about their customers. They took the time to go over everything with me, made sure I understand what was going to ... Read More OM Van Lines is on of those companies that really cares about their customers. They took the time to go over everything with me, made sure I understand what was going to happen next, answered all of my many questions with such empathy and useful info, the moving crew was awesome, they were uniformed, they were in a company truck and were so friendly. They worked efficiently and took great care of my furniture, which I am so grateful for because I shipped a few family heirlooms. The delivery was right on time. Working with OM Van Lines was just a great experience and I can't recommend them enough!

OM Van Lines was so easy to work with! They moved us from Florida to Texas recently and the entire experience was so easy and actually pleasant. The people in the office ... Read More OM Van Lines was so easy to work with! They moved us from Florida to Texas recently and the entire experience was so easy and actually pleasant. The people in the office are friendly and helpful, they gave us a great price and it stayed that way! The moving crew was awesome, really great guys all in uniforms, the truck had OM Van Lines clear across it so it was definitely their truck and we got our delivery so fast. I'm really happy we found this company and recommend them to anyone moving. We had a great experience all the way around.

OM Van Lines moved me and my fiance from New Jersey to North Carolina a couple months ago. We've moved a few times before with other companies so we were quite nervous fr ... Read More OM Van Lines moved me and my fiance from New Jersey to North Carolina a couple months ago. We've moved a few times before with other companies so we were quite nervous from the start. I'm so grateful to report this was a great experience moving!! OM Van Lines was so helpful, knowledgeable, the office staff communicated so well and the crew members at both ends were fantastic! They wore uniforms, were really professional, easy to work with and talk to and I felt more than comfortable with them in my home. The price was right and never changed on us. Our new HOA has strict restrictions and OM Van Lines accommodated every one without issue. This company was definitely the best decision for our family and we recommend you move with them too!!

From the moment they arrived, the movers made me regret my decision. One guy kept stepping outside to smoke, leaving the other two to do all the work. They worked slowly, ... Read More From the moment they arrived, the movers made me regret my decision. One guy kept stepping outside to smoke, leaving the other two to do all the work. They worked slowly, taking long breaks and even eating snacks in my living room while the clock was running. At the end of the day, they left trash behind and didn’t bother cleaning up the packing materials. I was shocked by their unprofessional behavior.

This company will charge you a fortune for subpar service. The initial quote seemed reasonable, but once the movers arrived, they started adding extra charges for things ... Read More This company will charge you a fortune for subpar service. The initial quote seemed reasonable, but once the movers arrived, they started adding extra charges for things like carrying furniture up a single flight of stairs. My belongings were also delayed by two days, and no one could tell me where they were. To add insult to injury, several items arrived damaged, including my dresser, which now has a huge crack on the side. I will never use them again.

Worst experience with this company!!!!!!!!!!!!! If I could give this company 0 stars I would!!!!! Stay away from this company please! Worst experience with this company!!!!!!!!!!!!! If I could give this company 0 stars I would!!!!! Stay away from this company please!

This moving company exceeded my expectations. OM Van Lines were professional, efficient, and friendly. They arrived on time and took great care of my belongings, wrapping ... Read More This moving company exceeded my expectations. OM Van Lines were professional, efficient, and friendly. They arrived on time and took great care of my belongings, wrapping everything carefully and ensuring nothing was damaged. The team worked quickly, and the move was completed ahead of schedule. I was also happy with the price, as it was very reasonable compared to other companies. I would definitely use them again for any future moves and highly recommend their services