One Source Van Lines LLC Reviews

0 STAR REVIEW FOR ONE SOURCE VAN LINES!! I reached out to One Source Van Lines and signed with them to move some of my things from my house in Maryland to my extended ... Read More 0 STAR REVIEW FOR ONE SOURCE VAN LINES!! I reached out to One Source Van Lines and signed with them to move some of my things from my house in Maryland to my extended family’s home in South Carolina in October. I paid a deposit of $1200 and it was NEVER EXPLAINED to me that the only refund I could receive on this was within 72 hours of signing (no other legitimate company would require this. Canceling within 72 hours of the service date would be expected but not 72 hours within booking a service). I WAS told however that if any changes needed to be made to the order, I just needed to contact them within 7 days of the move date. In addition to the stress of moving and of my divorce (where I have essentially lost everything), I ended up in the hospital for 12 days in September. During this time, I was forced to agree to let my ex-husband keep all of my remaining assets. This was both out of my control and a legitimate reason to cancel with One Source Van Lines, because I had nothing to move. Weeks before the move date, my family tried contacting the company numerous times to cancel and receive a refund. One Source Van Lines refused to speak with them even though I literally could not contact them myself because of my hospital stay. Once I left the hospital, I contacted them (still plenty of time before the 7-day cutoff) and found Ms. Daisha in the billing department to be extremely unhelpful and uncaring. She was very unprofessional and would not let me speak to any of the managers or the individual who I originally set up the order with and she refused to give me any refund EVEN THOUGH ONE SOURCE NEVER TOUCHED ANY OF MY THINGS, NEVER MOVED ANY OF MY ITEMS, AND NEVER DID ANY WORK WHATSOEVER ON MY ORDER. I sent multiple letters to the company headquarters, which were all returned to me unopened. Essentially, One Source Van Lines stole $1200 from me and has proved at best to be a heartless, disreputable company and at worst, a complete scam. Under NO CIRCUMSTANCES SHOULD ANYONE TRY TO MOVE WITH ONE SOURCE VAN LINES.

Transitioning from a spacious house to a smaller apartment seemed daunting, especially with the amount of belongings to move. The crew was incredibly helpful, efficiently ... Read More Transitioning from a spacious house to a smaller apartment seemed daunting, especially with the amount of belongings to move. The crew was incredibly helpful, efficiently sorting through everything. They moved large furniture with ease and made sure all valuables were well-protected. The process was much quicker than anticipated, and they made sure everything was properly arranged in the new space. Such a relief to have it all done so smoothly!

Moving out of a shared apartment and into a solo flat in a new neighborhood went smoothly. The movers were professional, taking extra care with the delicate items. They w ... Read More Moving out of a shared apartment and into a solo flat in a new neighborhood went smoothly. The movers were professional, taking extra care with the delicate items. They were quick, and everything arrived without a scratch.

The movers made short work of a big job, handling everything from large furniture to smaller household items. Everything was safely transported with no damage. Very impre ... Read More The movers made short work of a big job, handling everything from large furniture to smaller household items. Everything was safely transported with no damage. Very impressed with their speed and care.

Handling valuable antiques, from fragile china cabinets to a grandfather clock, the movers were exceptional. Each item was carefully wrapped, padded, and labeled for safe ... Read More Handling valuable antiques, from fragile china cabinets to a grandfather clock, the movers were exceptional. Each item was carefully wrapped, padded, and labeled for safe transport. No scratches or damage occurred, with each piece arriving intact. The reassembly and placement in the new home were done to perfection. Their respect for high-value antiques was clear in every step. Perfect for those with priceless heirlooms needing careful handling.

A major renovation project prompted a temporary move, and this team was incredibly helpful. They arrived promptly and handled the packing with efficiency. Fragile items w ... Read More A major renovation project prompted a temporary move, and this team was incredibly helpful. They arrived promptly and handled the packing with efficiency. Fragile items were carefully wrapped, and the movers took the time to ensure everything was secure. Once the renovation was complete, they returned to help unpack and set up the home. Their professionalism and reliability made the whole process much easier. Grateful for their hard work during this transitional period!

Relocating due to a significant personal transformation was an emotional journey, but this moving team was exceptional. They arrived early, treated each item with care, a ... Read More Relocating due to a significant personal transformation was an emotional journey, but this moving team was exceptional. They arrived early, treated each item with care, and worked efficiently to pack everything securely. Their professionalism and attention to detail were evident throughout the day. Upon arrival, they helped create a comforting space in the new home. Their kindness and support made a challenging time feel much lighter. Grateful for their dedication!

Transitioning to a new apartment was easy with help from the movers. They were quick to pack, careful with fragile items, and loaded everything efficiently. At the new pl ... Read More Transitioning to a new apartment was easy with help from the movers. They were quick to pack, careful with fragile items, and loaded everything efficiently. At the new place, everything was placed exactly where it was needed. A stress-free move thanks to their professionalism.

A commitment to a healthier lifestyle led to relocating to a wellness community, and the moving crew was fantastic. They packed everything with care, ensuring a smooth tr ... Read More A commitment to a healthier lifestyle led to relocating to a wellness community, and the moving crew was fantastic. They packed everything with care, ensuring a smooth transition. Their positive energy helped make the process enjoyable. Immense gratitude for their professionalism and support during this important change.

DO NOT USE!! This is the only site they have good reviews on. The company is a complete scam!! Run far away, do your research I promise you you’ll end up owing way more ... Read More DO NOT USE!! This is the only site they have good reviews on. The company is a complete scam!! Run far away, do your research I promise you you’ll end up owing way more money then they originally quoted. They are extremely unprofessional!! They were a week late then I was harassed AFTER I paid for more money. Do not go with this company!