United Moving Management Reviews

They are a scam. My husband and I were planning a move from Los Angeles to Texas. Casey gave a quote. My husband paid a $1300 deposit via zelle (they wouldn't take cc' ... Read More They are a scam. My husband and I were planning a move from Los Angeles to Texas. Casey gave a quote. My husband paid a $1300 deposit via zelle (they wouldn't take cc's). They then held our deposit for ransom and demanded another deposit or cancel the service. Their behavior is unethical. Do not trust them with your stuff. All of these positive reviews are written by staff members (who may be related?). DO NOT USE THIS COMPANY. GO ELSEWHERE. It doesn't matter how nice they are on the phone, THEY WILL keep upping your quote and hold your deposit ransom. USE A BETTER COMPANY.

Thanks to the knowledgeable movers from United Moving Management, we are thrilled to have found the perfect house. Moving made us very happy. The crew was timely and care ... Read More Thanks to the knowledgeable movers from United Moving Management, we are thrilled to have found the perfect house. Moving made us very happy. The crew was timely and careful with every item, loading the moving vehicle with an eye for detail. It was also quite reasonably priced. Highly recommended!

I was told that I was a "VIP" customer and my initial quote for a 4 bedroom house was $7300--MAX. I proactively got rid of a bunch of stuff to drive that number even low ... Read More I was told that I was a "VIP" customer and my initial quote for a 4 bedroom house was $7300--MAX. I proactively got rid of a bunch of stuff to drive that number even lower. Upon pickup, the driver said he needed more room on the truck and needed another $900 on the spot to continue loading. I called to request a delivery day 17 days ahead of time. The truck delivered 10 days late. Also, their subcontracted carrier (Cita Van Lines) did a poor job of packing. They put as much stuff as they could in wardrobe boxes or dishpacks. Lamps with pots and pans, nothing wrapped, etc. Finally, their packers go through every ounce of your belongs. If the packer wants it, it becomes his. My valuable coin collection is gone, a sword and a antique shield. I called to address my concerns. They say they are only liable for $.60 a pound for losses and that it was my fault for not doing more to protect my valuables (talk about victim blaming). So if you had a 1-oz gold coin valued at $3000 (like I did), they would give you $.0375 for the loss of that coin. My total weight of my entire move was 8000 pounds. If the entire truck went up in smoke, they would reimburse me $5000. That's $5000 for every single last thing I own--clothes, furniture, appliances, cookware...everything. PLEASE, FOR THE LOVE OF GOD>>>DO NOT HIRE THESE CRIMINALS

It was a horrible experience, I will never go again with them they lied and gave a completely different quote than the original quote, They rejected pictures and video ... Read More It was a horrible experience, I will never go again with them they lied and gave a completely different quote than the original quote, They rejected pictures and video calls for the items, they didn't want the details or anything and they confirmed the day of the pick up nothing would be changed. On the day of pick up, they just didn't answer and later they said you have to figure out with the mover and they just don't contact you anymore. The people don't answer any questions and they don't care about your situation.

This was not a good experience moving from ND to Oregon...I got a Binding Moving Estimate from Casey at United Moving Management LLC, and a delivery window of Oct 19th to ... Read More This was not a good experience moving from ND to Oregon...I got a Binding Moving Estimate from Casey at United Moving Management LLC, and a delivery window of Oct 19th to the 21st, 2024. When movers came to load they added almost $1400 on to the cost which I had no recourse other than to pay. When the 21st arrived and no furniture, I called and was told the furniture was still in a warehouse in MN. No one reached out to us to let us know about this issue...NO communication!! We had to stay in a hotel at over $114 a night until the furniture finally arrived on Oct. 28th. When unloaded, the Harley Davidson Fatboy motorcycle had 2 chips out of the gas tank paint and a one of a kind coffee table had a big scrape out of the side paint. Filed complaints with them and with the US Department of Transportation Federal Motor Carrier Safety Administration...waiting for answers...My advice, don't use these movers...there is NO communication on their part and when they finally did answer my calls they were rude and horrible to deal with.

I had a wonderful experience with Stacey in sales. Unfortunately, the night before my move I got a call from Tony, in quality assurance, upping my price by another 50%. W ... Read More I had a wonderful experience with Stacey in sales. Unfortunately, the night before my move I got a call from Tony, in quality assurance, upping my price by another 50%. When I complained, he said the sales person screwed up and would be fired and he would not honor the deal unless I paid the difference in cash, that night. Since I was flying out the next day, I felt I had no choice. He said he could cancel the deal if I didn’t want to pay more, but that I wouldn’t get my deposit back. Like I could get another mover by the next day! To be clear, the sales person was great and the movers (different company) were wonderful. But United Movers, the broker, will never get my business nor that of my family, friends, or acquaintances - ever! I have not been that stressed by an experience in over 20 years! Do not use this company!

I moved from California back to the free state of Florida. The move went flawless, no issues at all. Totally Recommended. I moved from California back to the free state of Florida. The move went flawless, no issues at all. Totally Recommended.

I hired United Moving Management to take care of a move from Florida to North Dakota and their pricing was great not only was price. Great service was excellent. I can’ ... Read More I hired United Moving Management to take care of a move from Florida to North Dakota and their pricing was great not only was price. Great service was excellent. I can’t ask for a better service. 5 stars..

When I moved recently. Their experienced movers carefully packed and loaded all of my belongings, paying extra consideration to any breakables. They handled the migratio ... Read More When I moved recently. Their experienced movers carefully packed and loaded all of my belongings, paying extra consideration to any breakables. They handled the migration with speed, competence, and efficiency. If I ever need packing or shipping services again, they will be my first choice.

The packing and storage services provided by United Moving Management made my move simpler than I had anticipated. The packing and storage services provided by United Moving Management made my move simpler than I had anticipated.