United Van Lines Reviews

Art Jovanes and his team were FANTASTIC to work with! We moved from Illinois to Kentucky and were pretty stressed about it. We never wondered where our furniture or other ... Read More Art Jovanes and his team were FANTASTIC to work with! We moved from Illinois to Kentucky and were pretty stressed about it. We never wondered where our furniture or other things were, they were friendly and easy to ask questions of. We would use them again, just dont want to move again in a long time! Thank you so much!

Do not use this company. They are horrible movers. Broke, dented, scuffed up so much of our furniture. The boxed marked "Fragile" were crushed with broken glass. The move ... Read More Do not use this company. They are horrible movers. Broke, dented, scuffed up so much of our furniture. The boxed marked "Fragile" were crushed with broken glass. The movers yelled and used profanity but wanted us to buy them lunch. I'm 58 years old and moved a lot but NEVER like this. I'll share these photos. Job started at $15,000 then after pick up changed to $26,000.

Never use United. They broke and damaged a dozen items. Who throws a tool chest on top of a bookcase? Broke the back of an antique chair and wasn't going to say anything. ... Read More Never use United. They broke and damaged a dozen items. Who throws a tool chest on top of a bookcase? Broke the back of an antique chair and wasn't going to say anything. Never reimbursed us. Half the crew spent a majority of the time sitting smoking. I incurred additional expense for their slow work. Did not keep their word.

United van is simply the best moving company ever. Two gentlemen showed up on time and finished the work in a timely manner. Strongly recommend. Plus, their wrapping the ... Read More United van is simply the best moving company ever. Two gentlemen showed up on time and finished the work in a timely manner. Strongly recommend. Plus, their wrapping the package department is savage and i had my best time with them as they were so humorous and funny. We had lunch together and it such a swift move.

Working with this company was easy and honest. Can't recommend them enough! I spoke with several moving companies and went far into the process before being given the ful ... Read More Working with this company was easy and honest. Can't recommend them enough! I spoke with several moving companies and went far into the process before being given the full picture of costs involved. All companies seem to end up with a similar price but United Van Lines was transparent about them from the start and very responsive. I had already been close to the end of booking another mover when they made it clear they could not move my things by the end of one month and arrive after the first of the next month. at the last minute i was able to book through Scott for the perfect dates and within my budget. It cost approximately 4,000 dollars to move an apartment of stuff including extra charges for shuttles on each side to accommodate tight outdoor locations and everything arrived in working condition (including a 65 inch tv). I really could not have asked for a better experience start to finish with Scott (admin) and my moving crew on both ends. Thank you!!

I have been a driver for 13 years and I have a spotless record. Including my training company, I have only been with 4 companies in my 13 years. Low pay and micro mana ... Read More I have been a driver for 13 years and I have a spotless record. Including my training company, I have only been with 4 companies in my 13 years. Low pay and micro managing are a killer for drivers. This company has mangers in place that do exactly that

At United Van lines we strive to be safe, courteous, and professional we have a wonderful team that is ready to take your order and dispatch to highly trained professiona ... Read More At United Van lines we strive to be safe, courteous, and professional we have a wonderful team that is ready to take your order and dispatch to highly trained professional drivers.

We had a huge move, stuffed a 53' truck with everything we own, and got it safely home, down a narrow winding lane. Darnell and Wentzell were amazing. I'd trust them with ... Read More We had a huge move, stuffed a 53' truck with everything we own, and got it safely home, down a narrow winding lane. Darnell and Wentzell were amazing. I'd trust them with any job.