Bronze Star Moving and Storage Reviews

Do your homework and hire directly (also do a search on yelp for the real reviews). Bronze Star Moving is a broker and will not honor anything after a mover is assigned t ... Read More Do your homework and hire directly (also do a search on yelp for the real reviews). Bronze Star Moving is a broker and will not honor anything after a mover is assigned to you. Any “binding” estimates or quotes are worthless as they will not honor them and will tell you to work directly with the assigned mover.A large majority of their reviews on google are AI or Posted by Employees. Take a minute to look at names and common phrases over and over. Also, most of the 5 star reviews are from reviewers who only have one review!Specifics to my move:• I was quoted a certain price, but when the movers arrived, they demanded an additional $10,000 because Bronze Star didn’t estimate correctly. At this point, I was in a bind, and they knew it.• Bronze Star offered no assistance and did not honor their word. They even called and threatened me.• They didn’t honor their contract, I was overcharged, and did not receive the services rendered. They were caught trying to use pictures to document services that were not provided.• Bronze Star will threaten you and lie to you. Read the contract and find someone who actually honors their words.• Additionally, they contacted my place of employment (which was not a party to this contract) in an attempt to bully me since I had filed a claim on the credit.

Bronze Star Moving and Storage quickly responded to my email and called me to arrange the moving. On a moving day, Louis & his team arrived on time, swiftly moved everyth ... Read More Bronze Star Moving and Storage quickly responded to my email and called me to arrange the moving. On a moving day, Louis & his team arrived on time, swiftly moved everything out from the storage, and brought them into my apartment - all under the quoted time. They also put all my stuff & boxes in the rooms according to the labels. They were punctual, efficient, friendly, and reliable. Very pleased with the service, and will contact them again for my next move.

The process went smoothly since the movers were quick and competent, even on a very hot moving day. Impressive Moving Team. The process went smoothly since the movers were quick and competent, even on a very hot moving day. Impressive Moving Team.

I will surely use Bronze Star Moving and Storage again; their movers have been beyond satisfactory during my shift. Arrived at the promised time and completed the whole t ... Read More I will surely use Bronze Star Moving and Storage again; their movers have been beyond satisfactory during my shift. Arrived at the promised time and completed the whole thing within 3 hours.

The climate-controlled facility's flexibility in accommodating my arrival and departure times and the safety of my possessions were both excellent features. ... Read More The climate-controlled facility's flexibility in accommodating my arrival and departure times and the safety of my possessions were both excellent features.

Thank you so much for being there for us during this tough time. Your staff and you are justifiably proud of the accomplishments your company has made. Frankly, I feel ob ... Read More Thank you so much for being there for us during this tough time. Your staff and you are justifiably proud of the accomplishments your company has made. Frankly, I feel obligated to declare that it is excellent.

Careful, quick, damage-free work at a price that most people can afford—what more could you want? Moving was a hard thing for me, but Bronze Star Moving and Storage mad ... Read More Careful, quick, damage-free work at a price that most people can afford—what more could you want? Moving was a hard thing for me, but Bronze Star Moving and Storage made it easy.

I've had a couple of months to calm down from my experience and will just leave it at, do not hire this company for your move. They gave us a quote and then on the day of ... Read More I've had a couple of months to calm down from my experience and will just leave it at, do not hire this company for your move. They gave us a quote and then on the day of the move, the price was 3x what they quoted. It's a complete bait and switch to secure you as a customer.

It was a pleasure to work with Mike and the rest of Bronze Star Moving and Storage. When our other movers ditched us on Saturday, it was them who came to our rescue and r ... Read More It was a pleasure to work with Mike and the rest of Bronze Star Moving and Storage. When our other movers ditched us on Saturday, it was them who came to our rescue and rescued the day.

Do Not use Bronze Star. they sell their contracts to other companies, which they say is normal. Exclusive movers do not care about your belongings, 90% of my boxes were ... Read More Do Not use Bronze Star. they sell their contracts to other companies, which they say is normal. Exclusive movers do not care about your belongings, 90% of my boxes were smashed. I received other people's things. Boxes were just thrown into my garage. Not stacked nicely. I only speak English in my 3 man crew only one spoke little English so communication was very hard.