We are only taking the time to write this to help and prevent others from suffering losses. We had a horrible experience with GM Van Lines based in Pompano Beach. They da
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We are only taking the time to write this to help and prevent others from suffering losses. We had a horrible experience with GM Van Lines based in Pompano Beach. They damaged a lot of our furniture. They give people the run around. For starters, they hire people off the street with little or no experience to assist with their moves. One of the guys they brought to the pick up location was very intoxicated (drunk) and didn't handle the furniture with care. He smelled like alcohol. In fact, one of the condo association employees from the building asked him to leave after noticing how intoxicated he was and to prevent any damage to the elevators or common areas. The owner of GM Van Lines after confirming his intoxication fired him on the job. Secondly, GM Van Lines didn't bring their own moving truck. They brought a rental. They appear to be a very small operation vs. why they try to portray. Third, they stored our furniture and belongings for many months in a third party warehouse without air conditioning. They would not disclose the location to us or allow us access. Due to the lack of air conditioning, many costly items were damaged. Yet they claim to have climate control storage and own their warehouses. They also outsource moves from out of town. Lesson learned: Get additional insurance and find someone honest, professional and reliable to handle your move. The $0.60 per pound they offer is not enough and you have to jump through many hoops to claim it. They make it a difficult and lengthy process! We filed a claim several months ago and are still being given the run around. Based on the weight, they should have paid us over $1,300 which barely covers the repairs needed. We were shocked to receive a settlement agreement for only $60.00. We've had a horrible experience which we wouldn't want anyone of you to go through. Hopefully, this write up will help you make a better informed decision. Had we known all of these, we would have never hired such an unprofessional, careless company or individual. Also, the owner was not honest with us and claims to be an employee. Look up the company and do your research before ever considering them. Best of luck to you!
Move Date:
Sep 04,2023
From:
Middleburg, FL
To:
Ponte Vedra Beach, FL
Move
Cost: $3000