Safe Ship Moving Services Reviews

Relocating with Safe Ship Moving Services was a disaster. They missed their delivery window by days, and when my belongings finally arrived, several items were damaged. T ... Read More Relocating with Safe Ship Moving Services was a disaster. They missed their delivery window by days, and when my belongings finally arrived, several items were damaged. The customer service was unhelpful and unresponsive when I tried to address these issues. I regret choosing them for my move and would advise others to stay away from this company.

Safe Ship Moving Services completely let me down. They promised a smooth, hassle-free move, but it was far from it. The movers arrived hours late, barely communicated, an ... Read More Safe Ship Moving Services completely let me down. They promised a smooth, hassle-free move, but it was far from it. The movers arrived hours late, barely communicated, and mishandled my belongings, leading to damages. To make matters worse, they charged hidden fees at the last minute, and customer service was dismissive when I raised concerns. I expected professionalism but got frustration instead definitely avoid them.

Perfectly fast moving SLAVA AND ALEX, were fantastic. Definitely will recommend them for any move for anyone. Fast and courteous service. Very professional and personable ... Read More Perfectly fast moving SLAVA AND ALEX, were fantastic. Definitely will recommend them for any move for anyone. Fast and courteous service. Very professional and personable. Communication was spot on and we were very happy with our moving experience.

My experience with Safe Ship Moving Services was nothing short of a disaster. I booked them to move my belongings on September 12th, 2024, but from the start, things went ... Read More My experience with Safe Ship Moving Services was nothing short of a disaster. I booked them to move my belongings on September 12th, 2024, but from the start, things went wrong. They over-promised and completely under-delivered. The quote I received seemed reasonable, but once the movers arrived, they hit me with extra charges that were never mentioned before. Not only were the movers unprofessional, but they also mishandled my items, causing noticeable damage to my furniture. Several fragile items were broken despite my clear instructions to handle them with care. When I tried to address the issues, their customer support was completely unresponsive and dismissive. It felt like they were only interested in my money, not in providing a quality service. I would never recommend Safe Ship to anyone.

Safe Ship Moving Services completely mishandled my move. They were late, damaged several of my belongings, and provided terrible customer service throughout the process. ... Read More Safe Ship Moving Services completely mishandled my move. They were late, damaged several of my belongings, and provided terrible customer service throughout the process. I would never trust them again with my valuables!

My house move with Safe Ship Moving Services was a disaster from start to finish. Not only did they miss the scheduled pick-up date, but their customer service was also u ... Read More My house move with Safe Ship Moving Services was a disaster from start to finish. Not only did they miss the scheduled pick-up date, but their customer service was also unresponsive when I tried to get updates. When they finally showed up, they were careless with my belongings, and several items arrived damaged. On top of that, they tacked on unexpected fees at the end. This was easily the most stressful move I’ve ever experienced. Avoid them at all costs.

The customer service was even more disappointing. When I called to report the issues, they were rude and offered no solutions or compensation. It's clear they don't prior ... Read More The customer service was even more disappointing. When I called to report the issues, they were rude and offered no solutions or compensation. It's clear they don't prioritize their customers or their belongings. I would never recommend Safe Ship to anyone – this has been one of the worst moving experiences I’ve ever had. Avoid at all costs!

Rudy, Carlos and Ilia were the sweetest and most helpful movers I have ever had the pleasure of conducting business with. Even when we hit a bump in the road and I got em ... Read More Rudy, Carlos and Ilia were the sweetest and most helpful movers I have ever had the pleasure of conducting business with. Even when we hit a bump in the road and I got emotional they were very patient with me and worked with me to resolve the issue. They were even helpful and sweet enough to help me pack my car and take out the trash which they didn’t have to do.

I had a very disappointing experience with Safe Ship Moving Services. The communication was poor, and my move was delayed multiple times without proper updates. Items wer ... Read More I had a very disappointing experience with Safe Ship Moving Services. The communication was poor, and my move was delayed multiple times without proper updates. Items were damaged during the move, and the customer service was unhelpful in resolving any of my concerns. I would not recommend this company to anyone looking for a reliable and smooth moving experience.

Terrible experience with Safe Ship Moving Services! My belongings were mishandled, and several items arrived damaged. The movers were late, unprofessional, and didn't see ... Read More Terrible experience with Safe Ship Moving Services! My belongings were mishandled, and several items arrived damaged. The movers were late, unprofessional, and didn't seem to care about my concerns. Overall, I expected much better service, but it was a disaster from start to finish.