Unlimited Moving & Storage Reviews

I was blown away by Unlimited Moving expertise on the subject of bathroom layouts. They carefully moved all of my shower and bathroom accessories without damaging anythin ... Read More I was blown away by Unlimited Moving expertise on the subject of bathroom layouts. They carefully moved all of my shower and bathroom accessories without damaging anything. James is an outstanding packer, no doubt about it.

For my move from Cleveland, OH to Houston, TX, I hired the company called Pinnacle Van Lines LLC (which turned out to be a broker) and Unlimited Moving & Storage LLC hand ... Read More For my move from Cleveland, OH to Houston, TX, I hired the company called Pinnacle Van Lines LLC (which turned out to be a broker) and Unlimited Moving & Storage LLC handled the move itself. Initially by the broker the delivery estimate date was 15 days from the pick up date (6/11/21). First, they showed up one day late (6/12/21) saying their truck broke down. They took my stuff on 6/12/21. I received an email on 6/25 showing the estimate delivery window being 6/22-7/7. On 7/6, when I still haven't heard anything from anyone about delivery on 7/7, I called the number that was provided. No one answered and I had to go through the Pinnacle Van Lines LLC to talk to the dispatch person from the Unlimited Moving & Storage LLC. They gave me many excuses and said the delivery will be within that week and latest Sunday (7/11). When I haven't gotten any calls from them on 7/10 (Sat) regarding possible delivery on 7/11, I called the number again, which no one answered. I was able to reach someone eventually, but still haven't received call back or any news on when my belongings will be delivered. First of all, it's really difficult to get a hold of them, and when I do, I talk to this guy name Ezra. I cannot reach the moving company Unlimited Moving & Storage LLC. I have filed BBB complaint and FMCSA complaint. I just really want to get my stuff. Honestly, I don't even care about my sofas or beds, because those are replaceable. But I really want my personal belongings like my father's pictures and my childhood albums. My dad past away few years ago in an accident and that's all I have of him. These people are absolutely horrible. I am asking anyone for help. I don't know how to get my stuff back.

If you want to have an extremely stressful and unsuccessful move use unlimited Moving and Storage in Lincolnwood, IL. After 55 days we still have not received delivery of ... Read More If you want to have an extremely stressful and unsuccessful move use unlimited Moving and Storage in Lincolnwood, IL. After 55 days we still have not received delivery of our items although payment was taken in full over a month ago. I signed a contract with Move Safe Van Lines on May 5, 2021. At that time I paid the deposit of $787.06. Move Safe subcontracted with Unlimited Moving and Storage in Lincolnwood, IL. My items were picked up in Collinsville, Il on May 15, 2021, and were to be delivered to Hollywood, FL 33021 (1,196 miles). The items were to be delivered within 15 business days from May 17th. Half ($610.45) of the remaining balance was to be taken upon pickup and the remaining balance ($610.45)taken upon delivery. Unlimited Moving and Storage in Lincolnwood withdrew the full balance of $1,220.96 on June 2nd without informing me they were doing so. I have called repeatedly to learn when we will receive our items. Each time I actually get Ezra in Dispatch to take my calls he assures me my items are on the truck and will be delivered. When Move Safe has contacted them they too were told the items are on a truck. Originally Ezra told me by June 11th and at the latest June 16th. On July 2nd he once again assured me my items were definitely on the truck and that I would receive them this week. Once again no return calls. no delivery, and no resolution.

Likely a scam. Indicial estimate $2,100. Ended up paying almost $7,000 to get my personal belongings back. Don’t use this company if you are moving to a different state ... Read More Likely a scam. Indicial estimate $2,100. Ended up paying almost $7,000 to get my personal belongings back. Don’t use this company if you are moving to a different state. They also make you pay in cash or money order. To many rig flags.

Authority moving subcontracted it to unlimited. They charged me $2000 more for 10 items over what was estimated, claiming 2300 feet was what I had yet a 26 foot truck onl ... Read More Authority moving subcontracted it to unlimited. They charged me $2000 more for 10 items over what was estimated, claiming 2300 feet was what I had yet a 26 foot truck only fits 1700 cu feet. Then subcontracted to yet another company Oasis, who is refusing to deliver he can't make the turn into the storage facility in spite of the fact that other semi drivers have done it. Do not use this company.

Kevin, the dude in charge of my successful move, was awesome the whole time! He took care of everything for me. I can't say enough good things about them! ... Read More Kevin, the dude in charge of my successful move, was awesome the whole time! He took care of everything for me. I can't say enough good things about them!

OMG I wish I read the reviews on this company beforehand unfortunately it was a long distance move and this company was contracted to work alongside the company I hired. ... Read More OMG I wish I read the reviews on this company beforehand unfortunately it was a long distance move and this company was contracted to work alongside the company I hired. PLEASE DO NOT GIVE the owner your business and money. I have never in my LIFE dealt with someone who was so nasty and disrespectful and vulgar. If you have any respect for yourself and your hard earned money( this move was over 10k) I would not trust and use him. The workers however were nice.

david, the agent has yet to return my calls to discuss my complaint. We requested them to halt, and then started with the move after explaining that each item needed to b ... Read More david, the agent has yet to return my calls to discuss my complaint. We requested them to halt, and then started with the move after explaining that each item needed to be wrapped separately. But, the team came without any packing material and made excused that they forgot!!! IS this how you work?

I don’t know why people made this all hype about Unlimited Moving & Storage, they don’t deserve it. Pathetic movers, workers, pathetic packaging quality, They will do ... Read More I don’t know why people made this all hype about Unlimited Moving & Storage, they don’t deserve it. Pathetic movers, workers, pathetic packaging quality, They will double their original price be warned.

If I could give this company zero stars I would! DO NOT, I REPEAT DO NOT UTILIZE THIS MOVING COMPANY. I utilized First National VAN LINES for my 74 year old elderly moth ... Read More If I could give this company zero stars I would! DO NOT, I REPEAT DO NOT UTILIZE THIS MOVING COMPANY. I utilized First National VAN LINES for my 74 year old elderly mother in October 2022 to move her closer to me from Memphis to Baltimore; and they contracted out to Unlimited as the middle man..That is was the worst mistake they could have done. Ezra is a rude, egoistic, and chauvinistic person. I the legal department emails with supporting information in which the Board will hold a hearing to refund my mother the entire amount of her money for her move and the paintings that were conveniently lost and not tracked down after asking filing my complaint BEFORE my mother furniture ever arrived because I saw the red flags. As a Federal Government employee who writes Federal Government Contracts for a living, I pray that the company loses their contract and Ezra and Shai get fired. Sidebar, the legal department, specifically Mr. Lee who is NOT a part of Unlimited is wonderful; and he is assisting with getting this matter resolved.