Adams Moving and Storage

DO NOT use this company. I had the worst experience with them. I spoke with their moving specialist Anthony and he convinced me to go with them by stating that they do no ... Read More DO NOT use this company. I had the worst experience with them. I spoke with their moving specialist Anthony and he convinced me to go with them by stating that they do not charge extra once they come out because we would FaceTime and he would see everything I had to move so the quote would be accurate!! When the mover did come out I did have 14 more boxes than the original quote and 2 suit case and because if that they charged me $2000.00 extra. When I asked to speak to the supervisor he basically said that’s how it is and to deal with it!! Now I get that they charge by cubic feet and not the number of items but you can’t tell me that 14 boxes and 2 suit cases it 322 extra cubic feet that my original quote. Then the movers turned my entertainment center that has a fire place in it upside down and I paid them extra to box up my 70 inch tv and all they did was shrink wrap it and stand it up in the truck and strap it down with a ratchet strap!!Then I was also told by Anthony that my stuff would be delivered on the 24th of April. But when I called to double check delivery they said they had no idea when my stuff would be delivered and just kept telling me they needed more time to work on it! I was also told that Anthony with have never told me a specific date to which I said then pull the phone calls and check to which they said they would of course never did or if they did they heard what he said and just didn’t care!! Took them 2 weeks to deliver my stuff and I only moved from CO to Vegas so it’s not that far! I asked to speak with Anthony as he was the one I worked with and they refused to let me once they had my stuff and were holding it hostage and stated I would have to only go through customer service now that my items were picked up!! That’s pretty crappy that we wouldn’t let me speak to the person that made all these promises to me! My advice, find a different moving company!!

We were scammed as well. They showed up and doubled the estimate based on some super-sketchy logic having to do with the storage shed cubic volume (which was given to th ... Read More We were scammed as well. They showed up and doubled the estimate based on some super-sketchy logic having to do with the storage shed cubic volume (which was given to them in advance and did not change between the first estimate and the new estimate). Then, when we began asking how/why this was happening they threatened to cancel mid-move and drive away. We basically signed a contract for a new estimate under duress because we did not want to risk our belongings. We wish we had paid more attention to these reviews. DO NOT USE THIS COMPANY!!

Supervisor was the most caring, professional, and competent of the people I spoke to from all the different companies I called; he's the reason I chose the company. The c ... Read More Supervisor was the most caring, professional, and competent of the people I spoke to from all the different companies I called; he's the reason I chose the company. The crew were friendly and professional, and moved all of our furniture very rapidly and vigilantly.

Crew came early and moved quickly, got everything packed and moved over without any problems. There was no damage at all and I didn’t lose any of my thing while moving, ... Read More Crew came early and moved quickly, got everything packed and moved over without any problems. There was no damage at all and I didn’t lose any of my thing while moving, they took care of everything so well. Thank you so much for all the efforts, means a lot!

These guys were quick and took care of my stuff in best possible manner. If you are looking to move with someone experienced go with these movers. They are polite, friend ... Read More These guys were quick and took care of my stuff in best possible manner. If you are looking to move with someone experienced go with these movers. They are polite, friendly, and professional at the same time. Me and my mother both are satisfied with their services.

The guys were on-time, friendly and quick. And they were accurate with their quote. They were really quick to get me a quote and very responsive when I emailed. I'd rec ... Read More The guys were on-time, friendly and quick. And they were accurate with their quote. They were really quick to get me a quote and very responsive when I emailed. I'd recommend them for sure because their services are top notch. Delivery went great as well.

They offered a fantastic service pre and post-delivery; the staff I spoke with were supportive and efficient throughout the whole process. I would thoroughly recommend th ... Read More They offered a fantastic service pre and post-delivery; the staff I spoke with were supportive and efficient throughout the whole process. I would thoroughly recommend them to friends & family considering a move.

Not a word of complaint from the moving in team. They couldn’t have been more helpful and moved our belongings with great care. They even asked if there was anything mo ... Read More Not a word of complaint from the moving in team. They couldn’t have been more helpful and moved our belongings with great care. They even asked if there was anything more they could do to help.

I was given two dates for which these movers would arrive at my house and they wrote both on the contract, so I based my life around these two dates because I had their g ... Read More I was given two dates for which these movers would arrive at my house and they wrote both on the contract, so I based my life around these two dates because I had their guarantee. When they arrived a day late, the site manager said this is to be expected with moving companies that are not Mayflower or the larger more reputable national brands. I said this delay caused me a financial hardship. He said, ‘yeah, whatever.’ He then views the contents my house (which were all packed and ready) and said it would now cost me double, at least. I said I’m not comfortable paying that, especially since I used my phone in a walk through on video, to show the salesperson the contents of my house when booking my move, and he never said a word about doubling any price. Long story short, the site manager who arrived at my home said this is to expected with these kinds of non national moving companies. I said, fine, then please refund my deposit as Mark said they would if they couldn’t meet the dates. He said they would not do that. This place is a total rip off. The person ‘Mark’ who booked my move said I would have total access to him throughout the move. But when they couldn’t meet the days THEY set on the contract, I didn’t hear one word back from him. Numerous calls and not a word. Anyone looking for a reputable moving company, avoid Adam’s moving and storage . At least the site manager was honest when he said unless you hire a big name mover with a national brand, you are at our mercy. Period. Plus, after he told me it would cost at least double, I asked him to let me speak to a manager and no manager would speak to me, although the site manager was on the phone with him several times as I was standing there at his truck. PLEASE, when you are considering a move, stay as far away from these people as you can! They prey on people, tell you what you want to hear. You will be sorry.

We really appreciate all the help. They were efficient, friendly and most of all reliable. No niggles, they were great from start to finish. Would recommend this company ... Read More We really appreciate all the help. They were efficient, friendly and most of all reliable. No niggles, they were great from start to finish. Would recommend this company and we will not use anyone else.