All About Moving Company Reviews

IGNORE IT AT ALL COSTS! Moving services cluster here. They will not be held liable for any damages to your belongings or injuries sustained as a result of their assistanc ... Read More IGNORE IT AT ALL COSTS! Moving services cluster here. They will not be held liable for any damages to your belongings or injuries sustained as a result of their assistance. I used the "best" company they recommended. What a silly oversight! He arrived two hours late, was disrespectful, and damaged my furniture. They disputed my account of the events and advised me to take them to small claims court. Disgusting. You are entirely to blame.

Super frustrating experience! The day after I moved, as I was unpacking, I noticed that my TV wasn't working. When I eventually did move, it was after dark. I snapped a q ... Read More Super frustrating experience! The day after I moved, as I was unpacking, I noticed that my TV wasn't working. When I eventually did move, it was after dark. I snapped a quick photo of the damage and used the firm's website to track down the responsible mover so we could get it fixed right away. The mover claims it wasn't broken during transit, but it's obvious from the picture that it moved around since it wasn't secured, eventually running into something and breaking. My payment for this has already been set up. Damaged beyond repair is the one and only valuable item. Disgustingly, they make no effort to accept blame for their behaviour.

On march 8, I was expected to pay a removal firm $190 to haul away my daughter's possessions. However, they never showed up, and despite my numerous attempts to get in to ... Read More On march 8, I was expected to pay a removal firm $190 to haul away my daughter's possessions. However, they never showed up, and despite my numerous attempts to get in touch with them, they haven't returned my calls or responded to my messages. I would be very appreciative

Don't waste your time with this firm. They informed you that a mover had been planned for you weeks in advance, but on moving day they tried to get you one anyhow. At the ... Read More Don't waste your time with this firm. They informed you that a mover had been planned for you weeks in advance, but on moving day they tried to get you one anyhow. At the time of initial reservation, they could be more reliable and secretive. My "confirmed mover" was cancelled two minutes before his arrival time on the day of my move, forcing me to scurry and spend hundreds of pounds on a replacement company at the last minute. There was no method to get in touch with anyone via phone, and the assistance was terrible. They have yet to make a payment to me. I wish I hadn't called it before seeing all the negative reviews on the internet. This is how they treat everyone.

Moving is tough, and it's even tougher when you've got to deal with a piano. Luckily, this company knew exactly how to handle it. Anthony and Maxwell used fancy equipment ... Read More Moving is tough, and it's even tougher when you've got to deal with a piano. Luckily, this company knew exactly how to handle it. Anthony and Maxwell used fancy equipment to move my piano without a scratch. They even went the extra mile and tuned it up once it was in its new home.

This is a note to express our gratitude to everyone who contributed to making our move a success. The planning and execution of this project have been meticulous. You hav ... Read More This is a note to express our gratitude to everyone who contributed to making our move a success. The planning and execution of this project have been meticulous. You have the greatest people working for you; they do a fantastic job promoting your company.

This moving company damaged the outside walls and inside walls extensively and then denied they created the damage.. very disappointing! Follow-up from customer service w ... Read More This moving company damaged the outside walls and inside walls extensively and then denied they created the damage.. very disappointing! Follow-up from customer service was very poor and avoided at least 15 phone calls. You pay for professional service but getting two guys in a pick-up truck that do not know what they are doing is very troubling. They also claimed they had insurance which also may have been a lie. Legal action is unfortunately the only option for me. Thanks, .

Do not use this moving company if you value your belongs and are looking for good customer service. When we noticed our valuables had gone missing during the move (within ... Read More Do not use this moving company if you value your belongs and are looking for good customer service. When we noticed our valuables had gone missing during the move (within an hour of the movers leaving our new place) we called the company to complain, all I got for a response was "this can't be, this has never happened". After filing a police report, it took two weeks for the manager to finally try to work out an arrangement with me (which wasn't even close to comparable to the value of the items that were stolen), and when I discussed with him that I didn't feel this was fair compensation, all he did was scream at me in a very demeaning manor over the phone and call me a liar. I will definitely not be using this company in the future and I highly recommend that no one else hires them for their move either.

Our cross-country relocation was handled by All About Moving Company. things like loading, packing, shipping to storage while waiting for our home to arrive, unloading fr ... Read More Our cross-country relocation was handled by All About Moving Company. things like loading, packing, shipping to storage while waiting for our home to arrive, unloading from storage, and setting up shop in our new place. We started unpacking for completely unconnected reasons.

The actual move went smoothly and the movers themselves, Junior and his team was great. Also, the quoted price was great. However, the manager Steve was horribly rude and ... Read More The actual move went smoothly and the movers themselves, Junior and his team was great. Also, the quoted price was great. However, the manager Steve was horribly rude and screamed at me due to a miscommunication within their office. I have never ever been yelled at by a stranger in that way and it rattled me for a long time. I had rescheduled my move (not for a frivolous reason, I was closing on a home and my closing was pushed back so I could not physically or legally move in) and my reschedule had been acknowledged, but for some reason it did not reach the manager and movers showed up at the location. The manager then yelled at me, said I had no regard for people and he was going to charge me for the move and when I was able to state between yells that my request to reschedule was sent and acknowledged, stated that he called me the day before and I confirmed - which he did not and why would I or anyone else even do that? Then he hung up on me. While Ines did acknowledge it was a miscommunication in their office and apologize to me, I never received an apology from the manager. I was also charged a deposit which was not stated in their original terms or when I originally rescheduled; and while I would have been happy to oblige if that was just their policy for reschedules, having that ""penalty"" for having communicated appropriately and then being yelled at felt like insult to injury (I did let it go to keep the peace, just wasn't happy about it.) Finally, after the move happened (which, again, was great) I was charged the full price again and reached out several times to speak with Ines and Barb. After over a month and a half of trying to get them to refund me the excess money, I had to finally put in a credit card claim, which is still pending. The headache was not worth the great price and great movers.