All Moving Relocation LLC

We booked this company back on March 30th to help us move to Florida. I was told on the phone it would be $5,872 based on the quick inventory I supplied over the phone. I ... Read More We booked this company back on March 30th to help us move to Florida. I was told on the phone it would be $5,872 based on the quick inventory I supplied over the phone. I then sent them a full inventory list 2 and half weeks prior to the move and got no response. I was told originally on the phone that they packed everything for us. April 25th was the first time, again 2.5 weeks prior to move, that I was told we had to pack boxes. That was 1 week prior to us having our baby. So we get to the day before the move with no communication. I get a call at 8pm telling me they finally added in the inventory and it would change to $12,000! We had to be out the next day as we were selling our home. While on the phone, I gave the guy an earfull about how I had asked multiple times about the increase (a few calls to them as well) and they decide to bring this up when I have no other choice. He proceeded to tell me that he would keep the original price and let the individual that comes to pick up the materials give the final price. The next morning at 10am they show up. He took a quick look and said it would in fact $12,000. I told them there was no way I was paying that since I looked into a Uhaul and it was $2,500 to do it myself. I did book Uhaul just in case and have that as well. The booking company told me verbally on the phone it would be $10,000. I agreed verbally to that number and they started loading my stuff. After the truck was loaded at about 5pm, I was directed to sign their contract. It was now $11,000. The person was in a rush and I had no time to read the contract and had no choice but to sign since they had all my stuff. In the hand signed contract I was under the impression to add in the closing date for our move date. I was never informed that there was a "30 day window" to get our stuff. When they dropped our stuff off finally, we had many large items broken. Even by their standards at .60/pound it was over $300 worth. I got an email today they would cover $94 with no explanation. NEVER USE THIS COMPANY!

Never again. They are the most dishonest moving company I have ever dealt with. They made a list of the boxes they took to deliver. While at their warehouse they went thr ... Read More Never again. They are the most dishonest moving company I have ever dealt with. They made a list of the boxes they took to deliver. While at their warehouse they went thru my things and took what they wanted and delivered the rest 3 days late. They refused to unload until I paid them again. Some boxes had holes in them. Some were crushed. They stole 15 boxes and a large rug. They filled out a completely different form to make it look like they delivered everything. They Took my best jewelry. And thing surreally needed. They are crooks.

This company cost me more in missing and damaged items than the actual price of the move. Even the people who eventually delivered my belongings were surprised at how bad ... Read More This company cost me more in missing and damaged items than the actual price of the move. Even the people who eventually delivered my belongings were surprised at how badly things were packed. I moved from Florida to Colorado. The movers were scheduled to come in the morning, but they didn’t arrive until 6 PM and left around midnight. They chose to leave a lot of my things behind on purpose without notifying me, and I was told later that they didn’t have room in the truck for all of it. My irreplaceable antique lamp was completely broken and missing pieces when it arrived, because they didn’t wrap the glass. They delivered my large antique urn, but left it’s base behind. My linens became moldy waiting in their warehouse for over a month before my things were delivered, and somehow my new mattress was delivered soaking wet as well as moldy, wrapped in torn plastic. Because the boxes were not labeled I have no idea how much more is missing, ruined, or broken. My phone calls were never returned and the customer service representatives were of no help - one hung up on me and nobody I spoke to had anything to say about that, so it must be normal company culture. No quality control or accountability whatsoever. Not even the suggestion of concern or an apology, no response or follow up, no protocol for helping unsatisfied customers - these people don’t care at all, and deny all responsibility when things go wrong. They shuffle you from one representative to another until you give up.

I used this service and now regret that I did. After receiving my items I found that much of my items were missing . Was offered in a settlement $90.00 for my losses. Thi ... Read More I used this service and now regret that I did. After receiving my items I found that much of my items were missing . Was offered in a settlement $90.00 for my losses. This company will not keep your items safe. My boxes were missing , broken as if someone went throughout my packed items selected what was valuable and kept them. Would not recommend any moving and storage company as this one that packs and stores personal items. Currently refusing settlement offered of $90.00.

My elderly aunt needed to relocate to a care facility, and I was concerned about her well-being. They ensured her belongings were packed carefully, prioritizing her comf ... Read More My elderly aunt needed to relocate to a care facility, and I was concerned about her well-being. They ensured her belongings were packed carefully, prioritizing her comfort and emotional needs. Jose even took time to chat with her, easing her nerves.

Scam or worse! Would never recommend this company. Beyond unethical is the only way to describe them Larry Shahen Terrible experience with this mover! They don’t send e ... Read More Scam or worse! Would never recommend this company. Beyond unethical is the only way to describe them Larry Shahen Terrible experience with this mover! They don’t send enough guys or trucks to do a job properly, they are dishonest and underhanded. This company is fraudulent, dishonest and negligent.

If I could give this company 0 stars, I would. Before you decide to book with this company, I would carefully read the reviews and the complaints on the Better Business B ... Read More If I could give this company 0 stars, I would. Before you decide to book with this company, I would carefully read the reviews and the complaints on the Better Business Bureau site. After my experience, I would not recommend this moving company to anyone. Workers were rude and don't understand the value of great customer service. I had asked for a more detailed inventory list of my items and apparently this didn't sit well with the main worker who showed up at my house. He told me what I was asking for was bull***t, and that he had never had such a difficult customer in the 5 years he has been in business. After reading all the complaints against this company, I find that statement hard to believe. After he refused payment from me because of a mix up at his own office, I almost considered calling the police. Do yourself a favor and book with anyone else!

This company and the broker use fake reviews on Google to make their company seem great. If you deep dive you can see they are negligent with everyone’s belongings. The ... Read More This company and the broker use fake reviews on Google to make their company seem great. If you deep dive you can see they are negligent with everyone’s belongings. They coerce you into signing for .60 cents per point per item crossing out the other option. And only try to raise the price for final move list with a phone call two days before the move. Ensuring it’s within their three day cancellation policy. They work together to make it impossible to file a claim with the third party company. The broker promises taking things apart and wrapping them in bubble wrap. This does not happen at all. All moving relocation LLC and one source van lines are a scam. They will break all your belongings and make sure they are not responsible. They will also ignore all your phone calls and take a month to deliver your things.

"My precious display pieces, including my stained glass, crystal, and porcelain, were practically dumped in containers (And I specifically showed the pieces that required ... Read More "My precious display pieces, including my stained glass, crystal, and porcelain, were practically dumped in containers (And I specifically showed the pieces that required extra care to your moving staff who came to pack). Poor packaging with no tag!"

I hired this company to assist with my move, and at first, everything went swimmingly. They guaranteed a full refund if I called and cancelled my reservation five days pr ... Read More I hired this company to assist with my move, and at first, everything went swimmingly. They guaranteed a full refund if I called and cancelled my reservation five days prior to my scheduled move. However, This Company is a Fraud. Unacceptable. Please beware!!Poor experience, STOLE MY MONEY. TOTAL SCAM. HORRIBLE PEOPLE. so I strongly advise against using this company. "