Brite Star Moving & Storage LLC Reviews

Movers showed up 13 hours late, then didn't finish until 11pm when the initial window was from 9-12. Then the items did not arrive for three weeks when they had told me i ... Read More Movers showed up 13 hours late, then didn't finish until 11pm when the initial window was from 9-12. Then the items did not arrive for three weeks when they had told me it would be 3-4 days, and we were missing our desk, and several boxes of sentimental items. When the movers arrived we discovered that we had to sign another contract with another smaller company. We were pressed for time and did not have a choice. We have called several times but neither Brite Star or 365 Movers have been able to help. We paid 2500 for this move and are still missing 1500 worth of items and have no direct person to call to solve this issue. We were sent to a claims website to make a claim where it could take up to 120 days to resolve. This was a terrible experience, do not work with these people, they are frauds.

Brite Star Moving & Storage had excellent consumer provider, and that they known as us the tomorrow to check how we were doing. Thank you very lousy lot, dears. They are ... Read More Brite Star Moving & Storage had excellent consumer provider, and that they known as us the tomorrow to check how we were doing. Thank you very lousy lot, dears. They are properly-run, properly-mannered, and professional. They were type, fast, and knowledgeable about preserving my furniture. Operating with them on my pass become a delight, and I'd rent them once more!

Amazing service with reasonable prices compared to others. The movers were fast, and efficient, and took great care of my belongings. They helped me pack items I was unsu ... Read More Amazing service with reasonable prices compared to others. The movers were fast, and efficient, and took great care of my belongings. They helped me pack items I was unsure about and communicated well throughout. Highly recommended for any move.

This company provided a door-to-door moving package which was seamless and very easy. Their sales and packing/pick-up team did a fabulous job. Their support team provides ... Read More This company provided a door-to-door moving package which was seamless and very easy. Their sales and packing/pick-up team did a fabulous job. Their support team provides regular updates and then the destination team helps with final delivery.

I had contracted this company to handle the move of my items. This company gave excellent, near painless service. The team here was unfailingly polite, thoroughly profess ... Read More I had contracted this company to handle the move of my items. This company gave excellent, near painless service. The team here was unfailingly polite, thoroughly professional, and went out of their way to make sure that everything went smoothly.

I shipped my household through this company. From the date boxes were picked up till it was delivered, they followed up proactively. All my goods were in good condition. ... Read More I shipped my household through this company. From the date boxes were picked up till it was delivered, they followed up proactively. All my goods were in good condition. Special thanks to the movers who kept me updated about my delivery and made sure the delivery reached me in good condition.

My helpers are really good at their job. They are very professional, and much more experienced and efficient than I thought. Happy to work with them!!! I am recommending ... Read More My helpers are really good at their job. They are very professional, and much more experienced and efficient than I thought. Happy to work with them!!! I am recommending them to everyone who wants nice people to move their belongings.

The whole organization performed well, my wife appreciated their attention to detail. Thankfully they knew how to reassemble some of the furniture items. Everything arriv ... Read More The whole organization performed well, my wife appreciated their attention to detail. Thankfully they knew how to reassemble some of the furniture items. Everything arriving at each destination was In “as packed” condition. These are the kind of folks you want to do business with.