Coast2Coast Relocation USA

🚨 CONSUMER WARNING: Avoid Coast to Coast Relocation at All Costs 🚨

🚨 CONSUMER WARNING: Avoid Coast to Coast Relocation at All Costs 🚨 (Especially if you’re moving from California) My experience with Coast to Coast Relocatio ... Read More 🚨 CONSUMER WARNING: Avoid Coast to Coast Relocation at All Costs 🚨 (Especially if you’re moving from California) My experience with Coast to Coast Relocation was an absolute nightmare from beginning to end. If you value your time, sanity, and wallet, run—don’t walk—away from this company. Let’s break this down. ⸻ 1. The Price Changed Constantly — Without Warning or Logic The quote started at $3,500, then ballooned to $6,500, then suddenly jumped to $7,500, only to drop back down to $6,500 before ultimately landing at $7,000. When I questioned this bait-and-switch approach, Tori’s explanation was incoherent and inconsistent. ⸻ 2. They DEMANDED AN ILLEGAL 8% Credit Card Surcharge Yes, EIGHT PERCENT—not 2%, not 3%, not even 5%. When I pointed out that this is a direct violation of California Civil Code § 1748.1(a), which prohibits merchants from imposing a surcharge on customers who elect to use a credit card instead of other forms of payment. Under this law, businesses in California may offer discounts for cash, but they cannot charge additional fees for credit card use. As such, the surcharge is unlawful and unenforceable. Unphased by this clearly legal violation, Tori doubled down. ⸻ 3. Confusion by Design: They Refuse to Work Over Email I requested to communicate via email for clarity. Tori insisted on phone calls, constantly pressuring: “I cannot do my job for you without a call… this is what has been asked of me by my supervisor…” “Please call me within the next 30 minutes…” ⸻ 4. Death by Paperwork The process was a maze of contradicting emails, duplicate chains, and legalese. She started threads with confusing subject lines like “final countdown (haha),” and constantly redirected or changed the conversation. Even keeping track of her latest quote required a spreadsheet. ⸻ 5. They Nickel and Dime You Every Step of the Way Stairs at my building? Could be $0… or $75… or $150—depending on the mood of the movers that day. If I pulled my own parking permit, maybe the fee would go away—but there were no guarantees. ⸻ 6. They Let the Whole Deal Die Over an Illegal Fee After dozens of emails, hours of my time, and their own offer of $6,500, they let it all fall apart over an illegal credit card fee. Tori even tried to guilt me into accepting it: “I’d rather not have to work a 20 hour day, but today has been worth it to finally have you booked and happy…” If violating state law is part of your company policy, then I’m not the one wasting your time—you are. ⸻ ✅ I Ended Up Hiring Prodigy Movers Instead — Ask for Veronica! They were professional, clear, and competent. The entire experience with them was the exact opposite of this mess. No bait and switch. No illegal surcharges. No emotional manipulation.

Great

On both ends of our move, Coast2Coast Relocation USA was simply great. They answered any and all questions to our complete satisfaction and offered suggestions that made ... Read More On both ends of our move, Coast2Coast Relocation USA was simply great. They answered any and all questions to our complete satisfaction and offered suggestions that made this move as easy as possible.

Excellent Job

The team did an excellent job. This is the 3rd time we've hired a Coast2Coast Relocation USA team and we would happily recommend them to friends and family. ... Read More The team did an excellent job. This is the 3rd time we've hired a Coast2Coast Relocation USA team and we would happily recommend them to friends and family.

Better Experience

The team was truly professional and made the moving experience a lot better. I will recommend Coast2Coast Relocation USA to everyone! The team was truly professional and made the moving experience a lot better. I will recommend Coast2Coast Relocation USA to everyone!

Excellent

The crew arrived on time, organized and ready to work hard. They anticipated what to start packing right away and waited to pack what they thought we'd use last. They wer ... Read More The crew arrived on time, organized and ready to work hard. They anticipated what to start packing right away and waited to pack what they thought we'd use last. They were all well-spoken and engaging.

Professional

The moving team was so professional, efficient, and just really nice guys. I could not be happier with the move. It was a challenging load, given that the elevator was so ... Read More The moving team was so professional, efficient, and just really nice guys. I could not be happier with the move. It was a challenging load, given that the elevator was so small, and they dealt with the issues with such good humor. I really appreciated how easy these guys made it all look.

Very Impressed

I was very impressed! All of the workers were responsive to my needs and were professional with a great attitude! I would hire Coast2Coast Relocation USA again and would ... Read More I was very impressed! All of the workers were responsive to my needs and were professional with a great attitude! I would hire Coast2Coast Relocation USA again and would recommend them to someone else!

Absolutely fantastic move!

Absolutely fantastic move! Their crew were so efficient and hard-working. They were able to pack, move and unload in less than half the time we expected. ... Read More Absolutely fantastic move! Their crew were so efficient and hard-working. They were able to pack, move and unload in less than half the time we expected.

Incredibly Helpful

They were incredibly helpful. We had a lot of stuff and many large items and they were able to move them without any trouble. Even after moving everything we owned they o ... Read More They were incredibly helpful. We had a lot of stuff and many large items and they were able to move them without any trouble. Even after moving everything we owned they offered to go room by room to make sure everything was where we wanted it. From reserving the move, to the boxes, to the moving it make a difficult event much easier.

My highest recommendation!

Our family has used Coast2Coast Relocation USA multiple times, and they always perform at the highest level. The crew arrives on time, introduces themselves, does a walk ... Read More Our family has used Coast2Coast Relocation USA multiple times, and they always perform at the highest level. The crew arrives on time, introduces themselves, does a walk through of your home, assigns roles, and then they set to work. They are extremely competent and efficient, willing, helpful, and polite. I will use them again should the need arise.