GM Van Lines Reviews

Trish was so nice and I went with them based on that. She seemed thorough and agreed to the timeframe for the move. The packers are not packers. They shoved fragile item ... Read More Trish was so nice and I went with them based on that. She seemed thorough and agreed to the timeframe for the move. The packers are not packers. They shoved fragile items in with heavy things. Lampshades with heavy things not wrapped. They broke three plates and not sure what else yet as I’m still unpacking. I should have used Clover like I have in the past. They pack and unpack everything. I didn’t think to ask about unpacking. I just assumed they would do that as that’s what white glove service is. The movers were nice at times and rude when I questioned the bill at the end. It wasn’t what Trish estimated. She blamed the change in start time on their dispatch dept. Not my problem. They said my pack and move wouldn’t take as long as I said. I know my stuff and was right. Because they didn’t arrive until 12:30pm (supposed to be 9am) they didn’t get moved out until after 5pm. They arrived at my new building just before 6pm when the elevators and loading dock was closing. Luckily I got my building to stay open to let them move me in last night. They dropped it all and left. I heard them complaining about me in the garage. I would absolutely never, ever use them again under any circumstances. They moved something that wasn’t supposed to go and now I have to find another company to move it back to my old place in order to get my deposit back. I never write bad reviews, but I had to because this was an absolute nightmare experience. DON’T USE GM VAN LINES.