Midland Van Lines

After everything was unloaded, I found a random wet spot on my loveseat. No clue what it was. It took me days to get rid of the smell, and they never owned up to causing ... Read More After everything was unloaded, I found a random wet spot on my loveseat. No clue what it was. It took me days to get rid of the smell, and they never owned up to causing it.

Everything went smoothly, starting with the cost estimate and all the way to unloading the goods. What really stood out to me was how well I learned they took care of my ... Read More Everything went smoothly, starting with the cost estimate and all the way to unloading the goods. What really stood out to me was how well I learned they took care of my floors and walls. I didn’t see any scratches or marks after that moment.

I own a small orchard, and I was determined to bring my potted citrus trees to the new property. The movers carefully carried these huge planters, placing them on wooden ... Read More I own a small orchard, and I was determined to bring my potted citrus trees to the new property. The movers carefully carried these huge planters, placing them on wooden pallets to keep the soil intact. They also put plastic wrap around the pot rims so dirt wouldn’t spill all over the truck. One of the trees was starting to lean, but they used a support stick to keep it from toppling. By the time the truck pulled up at the new orchard, all my citrus buddies were still green and healthy, without so much as a damaged branch.

We wanted to handle most of the packing ourselves but needed help with heavy lifting and driving the truck. This company offered a hybrid option where we packed, and they ... Read More We wanted to handle most of the packing ourselves but needed help with heavy lifting and driving the truck. This company offered a hybrid option where we packed, and they loaded/unloaded. On moving day, they arrived, inspected our boxes for stability, and brought extra tape for reinforcement. They lifted our heavy washer and dryer like they weighed saved us money while still getting professional help.

Stay away these guys are thieves. Asked to cancel within their policy. Had to stop payment they went and charged me anyway Stay away these guys are thieves. Asked to cancel within their policy. Had to stop payment they went and charged me anyway

This was the worst experience I ever had. They are brokers. They sent another company asap movers who charged twice as much on the day for a move worth much less by all o ... Read More This was the worst experience I ever had. They are brokers. They sent another company asap movers who charged twice as much on the day for a move worth much less by all other companies . The trick is they claim to have a low price at the start. The Midland dispatcher on site Shay had no communication with the ASAP driver and after paying 16k he kept demanding 3400. Save evidence of everything . Expensive items were broken, items like expensive heavy-duty equipment were not even delivered. The customer service is terrible. Each broker has a different contract, with fine print that they know they will trick you with on the day when they spring prices that are unwarranted. I will include later photos of how badly items were damaged. Stay away at all costs.They did not deliver half my stuff , made me pay 1000 for a shuttle and could not give updates.Worse yet, after paying thousands more than with any other company customer service could not care less about the trouble that they cause customers. This is not a company that cares about the customer.

I am not a liar and I feel by posting one star, that I am lying. This is forcing me to falsely advertise. No stars should be awarded to this company whatsoever. I hope ev ... Read More I am not a liar and I feel by posting one star, that I am lying. This is forcing me to falsely advertise. No stars should be awarded to this company whatsoever. I hope everyone will take heed and read this review carefully. RUN. RUN. RUN. Run away from this company as fast as you can. NOTHING they state /quote is real; they will tell you anything to make the sale. You will not have any recourse either because you pay in cash. Additionally, they bait and switch you and charge even more money. Their Customer Care (need to rename to Customer Don't Care) department DOES NOT CARE and won't return phone calls. I know I will receive no resolution from this awful company. My prayer and only solace is, that I will save innocent people from this company. DO NOT ENLIST THEIR SERVICE.

Not only were they late, but they brought a truck that was too small for my belongings. They ended up cramming everything in so tightly that several items were crushed. M ... Read More Not only were they late, but they brought a truck that was too small for my belongings. They ended up cramming everything in so tightly that several items were crushed. My wardrobe was completely broken, and they refused to take responsibility. Do not hire them unless you want your stuff ruined.

Low ball initial bid doubled. There were additional charges added at every step of the process. Even though the booking agent knew my final delivery address would require ... Read More Low ball initial bid doubled. There were additional charges added at every step of the process. Even though the booking agent knew my final delivery address would require a "shuttle", I was never informed of this until 2 days before delivery. This ended up being an extra charge to transfer my items from an 18 wheeler to a smaller truck due to weight restrictions. Midland Van Lines uses extremely shady and deceptive practices and actively conceals the full scope of charges up front. Do not work with them. I would give zero stars if it was an option.

Extremely sketchy. DO NOT USE THIS FIRM. They vastly underbid, then doubled the price once they arrived. Then they demanded full payment in cash before unloading, and bef ... Read More Extremely sketchy. DO NOT USE THIS FIRM. They vastly underbid, then doubled the price once they arrived. Then they demanded full payment in cash before unloading, and before we discovered they had broken items.